Walgreens

Disappointed that this is the closest Walgreens/​pharmacy to me. I’ve been here a few times and I’m always left feeling as though I’ve only burdened them with my money, support and business.
First, when I check out, most of the time it’s a man I believe to be the manager and I’m never acknowledged. No hello, no did you find everything okay, no thank you, no goodbye. Not even sure if he even looks up at me. I get bad days. But I’ve shopped here a few times and I’m not being overly dramatic when I say it’s every time.
Second, I’ve gone in after ordering photos online. Most of the time the photos turn out bad. It’s a ⁵⁰⁄₅₀ chance. Anyways, not my complaint. My complaint is that I stood there for I don’t know how long while I watched three associates look at me and walk the other direction. Rude! It happened so fast that I didn’t have a chance to wave anyone down.
And third. The pharmacist. What a guy. I asked to be called when it was ready. I verified my phone number which he seemed to be annoyed about. Never got a call back, went back in three hrs later and It was ready. He never asked if I’ve taken them before, just handed me the bag and walked off. He wasn’t even busy. No one else around at least.
Worst costumer service ever. Sad. Because most Walgreens I’ve been to are great.

I hate that this is the closest Walgreens to me. The Walgreens I lived by before was SO MUCH better than this one. The staff were alert and quick and offered great customer service. This location lacks severely on customer service and a little bit of urgency when ringing up a customer.
The last time I was in here was for allergy medicine. All of their allergy medicine was on sale. So I chose the 5 pill packs that were marked 2 for $ 8. Took them up to check out and they rang in at $ 12 EACH. I told the Asian looking older woman what the sale sticker said and she literally just said «no, other customers had the same problem» … Ok? Well if your merchandise if marked wrong you think you would fix it. So I went to the back of the store to check they price, the fully stocked shelf clearly said 2 for $ 8 but had the wrong merchandise under that tag. I’m sorry but I do believe that you should honor the pricing because your staff placed it and LEFT IT EVEN AFTER KNOWING. Already being annoyed I returned and told her it’s fine I don’t want them. She literally just stared at me and said «you pay now». No… Take them off. She couldn’t comprehend that I didn’t want to buy them if they were marked at $ 8 but rang in as $ 24. Yea no thanks. Might I mention this woman is SO SLOW. I questioned if she even knew what she was doing.
Needless to say I left pretty angry. Not a way to treat a customer especially after they say they don’t want the item and you basically insist they pay for it. And honestly I’m not ever in the biggest rush but I do have places to be other than Walgreens. But come on!!!
Came back in today and she literally is snailing along ringing up the woman in front of me holding a conversation after the woman was done paying. Started to ring me up when I couldn’t even get to the pin pad because she was still talking to someone else. The cosmetic lady yells over from their huge enter and exit barrier that she can ring me up. I said no I’ll wait here because I wasn’t interested in walking all the way around then over to the cosmetic counter when I could almost be done at the current register. This layout is horribly inconvenient. I’ve never been to a Walgreens where they block off the doors and make you only exit out of one. Even after I said no I’ll wait here the woman at the register tells me to go be helped by the cosmetic woman. What about NO do you not understand?
PLEASE get some staff who are more alert and interested in getting someone checked out and out the door. I’ve never had experienced a Walgreens like this.

This has to be by far one of the worst Walgreens ever! So someone stole by credit card information and went to Walgreens and purchased over $ 250 worth of items! I got the store information from my bank so I can file a police report! I called the store to get information from them as well as to inform them that one of their cashiers are not properly checking id when customers are using credit cards or one of their employees is in on the scam! I spoke to the shift manager and she was not only rude she told me she couldn’t help call back in the Morning! You would think she would try and take a message but No… she rushed me off the phone and hung up before I could even finish! Tomorrow Morning I will be at the store requesting video of the exchange and taking it to the police! I am aware that fraud happens but usually when you contact a store they try and help especially when an employee didn’t bother to check the id! You guys make it so easy for fraud to be commited! The shift lead needs to very fired it’s obviously she doesn’t care about customers or preventing fraud! No wonder employees are careless when you have an poor excuse of supervision!

This place is okay to shop. Sometimes it’s hard to get an associate to help you here, and their selection of merchandise is not really the best, but it’s a decent store

I’m giving this Walgreen’s 5 stars for customer service. I went in, hoping to buy some laundry soap which on the Walgreens website was buy 1, get 2 free (ridiculously good deal!)
One of the associates informed me that it wasn’t on sale in the store and that the website/​store sales are often different. Discouraged, I was about to leave when the employee encouraged me to speak with her manager. I certainly didn’t think that this was necessary, but the employee buzzed her manager over anyway.
The manager was really understanding and offered to honor the website sale for me. Oh my gosh, I was so pleasantly stunned. I had planned on buying like 6 bottles of laundry soap, but only bought 3 since the manager was so kind.
Thanks for going above and beyond, ladies. I will definitely return to this Walgreen’s!