I like Wendy’s but absolutely HATE this one. My girlfriend lives down the street so I used to stop here often. Not once have they put everything in the bag that I order. You get up to the window and they hand you your drink and 10 minutes later the food so your drink is nice and watered down… everytime without fail. Fuck this place, go down the street to Panda
Deb A.
Évaluation du lieu : 1 Mesa, AZ
Worst of the worst. I generally am happy with Wendy’s but this location is the exception. I have yet to get my order correct. They take forever I have spoken with(they claim) the manager and each and every time I get one excuse after the other. I break down every so often cause they are so close to me. I have tried to reach corporate to complain but they have no phone number to call. They should pull this store from the current owner cause they could care less.
Hannah S.
Évaluation du lieu : 2 Mesa, AZ
I love wendys food but I am always deterred from going here due to the lack of customer service. Sometimes I want it so much that I just suffer through but I don’t feel like I should have to. They always ALWAYS get something wrong on my order whether I’m ordering 1 thing for myself or 6 things for my whole family. Something is always done wrong without fail. They need a new system of taking orders or something because it’s just a universal problem not just at this location either but across the board. Also they took away the Caesar wrap which I LOVED!!! I go there way less now that it’s off the menu. Booo bring back the Caesar wraps.
Frank M.
Évaluation du lieu : 1 Apache Junction, AZ
We went here bone night just for something quick, it was an ordeal… They messed up our entire order, it was a $ 40 order, we didn’t realize until we got home and it was to late, and didn’t want to sit in the drive thru again… After we were home we called and explained our situation, and were told to come back another day and they would replace the entire order. This didn’t go well for them either. They messed it up yet again, it took them 25 minutes, and the girl on the grill was chomping on her gum while making the food. We were so disgusted and didn’t carre to have it fixed yet again due to frustration and left. My fiancé wrote corporate, and the branch general manager emailed us asking us to call. We did. Only to leave a message and yet receive another email. We will not be visiting this establishment again.
Christie C.
Évaluation du lieu : 1 Apache Junction, AZ
It’s fast food, you can’t expect much. I rarely eat at these places unless I have too. Today I had to because I needed to go to the grocery store and I don’t go hungry. The food is… Wendy’s so I judge on how safe I feel eating it by who’s serving it and from what I saw I wasn’t good. The girl taking our order at two thirty on March 15th was rude just plain uninterested in her job. We ordered combos and we didn’t get cups. When we asked for them she looked at us like we were aliens. She never said thank you, your welcome or go to hell. She hardly said anything. I must add that it was not busy at all, go figure. While we were eating we got to watch all the employees giggling and laughing and goofing off in general… except the kid with crazy orange hair. He seemed to be working his butt off and not getting evolved in the antics. But we weren’t the only ones watching. Everyone there turned to watch what was going on behind the counter. I work in a high school, so I know teenagers and I’m not quick to judge them But what I saw made me very leery of what I ate. If I owned that franchise I would dump every one except the kid with the crazy orange hair and the older Hispanic lady cleaning the tables. When you run a place like Wendy’s you can’t rely on the food, it’s all pretty much the same, you have to have good customer service and next time I’m in that area and need to eat I’m going to jack in the box.
Rob J.
Évaluation du lieu : 1 Mesa, AZ
Crappy. Just plain crappy. Horrible customer svc. Waited in line to place order over 7 minutes. Food took forever to plate. Old cold fries. Wrong size salad. Noticed 3 people standing around instead of opening another register to speed things up. No forks unless you ask. Just rude slow employees. Small portioned food. Wish ownership knew just how bad everything is at this particular Wendy’s. Btw this was all eat in not drive thru.
Jennifer N.
Évaluation du lieu : 1 San Tan Valley, AZ
Don’t go there after the lobby closes. All of the chicken, beef, potatoes, and chili gets moved over to the heat lamps in the fry station and sits there till close. They do not use the freshness timers and food is served long after expired. The store manager Rico thins a free frosty will fix all customer issues and refuses to give refunds. They do not follow Wendy’s standards and the store is a dirty mess. The workers all have painted fake fingernails which is against food safety standards. I worked there for a few weeks and left because of their unsavory business practices. I hope they get shut down soon. Disgusting!!!
Aysia D.
Évaluation du lieu : 1 Mesa, AZ
DONOTGOHERE! The workers seem to hate there job. I have gave this place chance after chance and can’t seem to get my order right. I got a spicy chicken with fries and they gave me a burger and I double check with the lady and she gave me attitude and then I had to end up going in the store to fix the problem and they still screwed it up. I worked for WENDYS and you really don’t have an excuse to be terrible at making a sandwich and knowing your product. If you don’t know what products go with what you shouldn’t work here. Not to mention that I have tried to contact this stores manager Rico and no call back nothing. TERRIBLECUSTOMERSERVICE. I can’t say how much these people have messed up my wendys experience im ever coming back to this location…
Thomas S.
Évaluation du lieu : 4 Mesa, AZ
Very friendly while taking my order at the drive through. Food is always hot. Good store.
Jim R.
Évaluation du lieu : 1 Mesa, AZ
Dropped by at 12:01AM. Received product at 12:10AM. Burger was barely warm and very dry. So much for«hot-and-juicy». The person at the window asked me if I wanted a receipt. I bet they were hoping I would say no. The evidence of when I placed the order was there. Doesn’t everyone get a receipt without asking? What a joke. This franchise should be closed ASAP. I contacted Wendy’s corporate. They are gonna take your store away soon :)
Sandi O.
Évaluation du lieu : 3 Phoenix, AZ
It’s a fast food resturaunt. The fact that the order taking process is confusing is not the fault of the store, but of the corporation. Maybe they could fix that??? Otherwise, they did a good job, got our order right, served in a good time.