I would give it a 5 star but the previous manager Amy is not there anymore. I been going to this Champs for years! Received nothing but good customer service they military discounts and have lay away also. But now that they have this new manager in omg she won’t even let the employees talk to you a bit before telling them to just do what they got to do and move on. I like to buy extras with every pair of shoes I purchase but with the whole rushing and annoying look on Sheilas face(I believe that was her name) makes me just want to leave everything and go! I usually buy shoes from this one gentlemen Chris o and Martin but now I heard Chris is no longer their(understandable with that boss) and well martin is still there. They are to me one of the best sellers there. They made me feel welcomed all the time but now I get ugly looks from the manager and will be reporting her to corporate for the attitude she has everytime I step in the store.