MIRABELLA

Today was my second and last visit to Mirabella.
My first experience was equally as negative as today. No «Hello» or any acknowledgement on either shopping trip. On the first visit, the owner and the sales girl were talking amongst themselves then had the nerve to pick up their cell phone for a personal conversation when I was ready to check out so I had to wait on her. Too bad, because I had some questions about the expensive necklaces and would have bought some if she would have been the least bit helpful.
Today, the owner looked right at us, turned her nose up and walked to the back. Still no acknowledgement or thanks for giving her some business even though I was holding several items to try on.
The sales girl eventually came up behind me and coldly asked if she could put my items in the dressing room.
Sure, there was some champagne and cupcakes laid out in the back, but noone bothered to offer– or even smile for that matter.
It was a very unwelcoming and uncomfortable experience. Even as I approached the checkout, the girl still acted like a cold fish. Not once was I acknowledged, asked if I needed help or asked if I found everything okay. I could kick myself for giving them my money.
I gave them a second chance and they blew it. Big time.
How hard is it just to be friendly and nice, people? Hellos and smiles are free.

Absolutely LOVE this place! Kasey, the owner, is the sweetest person and extremely friendly and helpful. I always enjoy my shoping here!

Mirabella is a locally owned and operated boutique located on Metairie Road, in Old Metairie. With everything from the perfect shoe, dress, and pair of earrings for a night out, you only have to make one stop! Kim’s incredible eye for the most unusual, will have you making repeat visits to Mirabella! Add Mirabella as a Facebook friend, and find out about upcoming trunk shows, and special events!