The Home Depot

Never again will I shop at this store. For anything. Not even to get a key made and they are 5 min from my house.
Last week I went into their store to get some items i needed because I had just moved into my home. I needed a few different items on different aisles. Saw Stephanie when I came in as it appeared she was working as the greeter that day. told her what I needed and instead of taking me to aisles to get what i needed she just pointed to where they were (Every other Home Depot the person you ask always takes you to where the items are). That was my 1^st dealing with her.
Then I ordered a stove, was supposed to be delivered last week. Delivery guy didn’t give me a 30 min window as promised. Stove never got delivered that day because the delivery drivers who are employed by Home depot got pissed at me for no reason. I call Home depot to see when they are going to deliver stove and stephanie had no idea when it was to be delivered. So I decided to cancel the order and it turns out I have to go to the store. OK fine. Go to the store with the paperwork and I see Stephanie again. Me and her had no issues and I had a friend on the phone at the time in front of her. I return the stove. She then called my dad who paid for the stove and told my dad that she would do business with him as long as I wasn’t involved. she lied to my dad and told him whatever he wanted to hear so they wouldn’t lose the sale. I had to tell my dad that I had a friend on the phone and none of that took place.
I had to call the store manager and to this date, I still haven’t received a call back from the store manager. All I get is managers calling me and not the store manager. I will never do business with this Home depot or any Home depot again. Its a farther drive for me, but I will now shop at Lowe’s. never an issue with Lowe’s.
Judging by the bad reviews left by other Unilocal users, I’m not alone when I say this Home Depot sucks. Don’t shop there. Shop at Lowe’s!

What can I say? Your lucky if you find a friendly employee to help you out. Sadly they need to give a customer service class to their customer service desk employees. You’re better off going to another location.

I have to commend The Home Depot in Methuen. I had to process payments in the store and despite check reader issues, the staff was infinitely patient and didn’t make me feel as though I was inconveniencing them in any way. In particular, Angelica, Cindy, Beth, and Sabrina did all they could to expedite the process. I’m so pleased with the service of the staff — if only their card wasn’t affiliated with Citi Bank; I’m sure it would have been a flawless experience otherwise.

Tried to rent an extension ladder at the tool rental place. Asked if they had one, and they had a bunch! But then the guy told me that they were buried under snow outside and that there’s no way to get to them. Terrific. Then he turned back to his conversation until I left. Don’t they sell shovels at Home Depot too?

A few things that piss me off about the home Depot in Methuen… Watch your children, they employ registered sex offenders. Everyone in Methuen goes out of their way to warn others to keep your children in site no matter what.
Also, 2 years ago, two men went in the store and bought a shitload of supplies, drywall, came to a lot of money. When they checked out they took the pen they used to sign foor their order. The idiot manager actually called the cops on these guys and had them arrested for stealing. I shit you not. So, people in Methuen started to boycott the store and went to the one on 28 in Salem, NH instead. Sounds so ridiculous, but, it’s true. If you lived in Methuen at the time, you knew about it. It was in the paper. The management saw the result of the stuipid thing they did, they actually put out a public apology and dropped the charges. Does anyone remember when this happened? True story, no bullshit.