Red Zebra

If I could give zero I would. This place is a rip off at its finest. Lots of lights, shinny items, and false promises. The customer service is worse. Do not be fooled this place has 2 names! Soho Miami and Red Zebra with two return policies to ensure they can stick it to you on the back end when inevitably the item you bought proves its lack of quality and overall cheapness. Mine item started falling apart after hours and paying over $ 130! If you make the same mistake as I did shopping here, FILE on your credit card! Its businesses like this that prove not everyone is out for the same American Dream. Good customer service, honor, and integrity are the keys to a successful business; none of which reside here. Do yourself a favor; save your time, money, and blood pressure levels… Do not shop here!

Der Red Zebra Store ist mitten in der Lincoln Road Mall, und Verkauft vorrangig Hochpreisige Artikel. Die Produkte sind allerdings relativ gut und ziemlich ausgefallen. Der Manager Isac war sehr freundlich zu uns und hat uns sogar Getränke und was zum Essen angeboten.

If you’re clothes shopping on Lincoln Rd, you’re either a tourist on vacation or a local on staycation, but in either event you know you’re in a good mood and you know you’re going to pay a premium, because you’re patronizing a store on one of the best pedestrian malls in the country.
Red Zebra stocks clothing that you know you’re going to look good wearing, and if you’re unsure about something there’s going to be a really good looking salesgirl in a skimpy outfit who will make you feel great about your purchase.
Sure, the prices are higher than if you bought online or at the mall, but you’re paying for the experience and the adventure that you won’t get elsewhere.

Very good service specially from a young lady called Monica.
My wife got really surprised by the quality of the services and she got 2 dresses today.
The people are really friendly and the advises from this girl were perfect for my wife.
We will return as soon as we get back to Miami.

This lousy business is poorly run with bad business practices, on many levels for many reasons, which I will gladly list after a run-​in with the store’s «CEO.»
If you want to feel taken advantage of and robbed, with buyers remorse after the credit card is run, shop at Red Zebra. Their policies are ultra-​restrictive with regard to returns and they do not follow Federal Law with regard to their gift card policies.
The sales people are charming enough, though extremely pushy with their hard-​selling approach…
Being a Miami Beach resident, I know the three stores in this group well, and they are all the same… with clothing marked up 30% or more above regular retail prices. In the dressing room you can google their merchandise and find the exact items and their actual retail prices. Be especially aware of their Diesel, True Religion and Stone Rose which are highly marked up. For example, a Stone Rose shirt (LAS3103) I found on a website for $ 142.50 and $ 154.00 on the Stone Rose site was for sale at Red Zebra for $ 179. The same is true of the jeans… where I found a pair of the same new Diesel jeans (Larkee-​Relaxed WASH 0087W7) at an online denim for half the price Red Zebra is pushing them for.
I can’t fault them for trying to make a buck and I don’t mind paying retail sometimes, but Red Zebra’s outrageous pricing isn’t my main problem with the store.
I received $ 539.28 worth of their clothing as Christmas gift on 12/​24/​2011 and returned most of it for a «gift card» on 1÷7÷12 in the amount of $ 340.26. When I returned with my mother to use it a couple days after Christmas 2012, one of the managers (blondish guy who still works there) told me that the «expiration date» of 1÷7÷2013 was unimportant and that I could use the credit at my leisure since I didn’t see anything I wanted.
When I returned to make a purchase mid-​May, the salespeople seemed clueless and said they needed to get the manager… The sames blond guy came out and said it was invalid and that he needed to get his manager.
The manager came out with his phony charm and big smiles, trying to tell me that I was a valued customer, but that I must understand that he could not honor the $ 350 gift card. Did he expect me to walk away, losing $ 350???
Anyway, I told him about the new Obama laws that went into effect on August 22, 2010, that prevent retailers from their thievery (at least in the gift card department) and that I planned to get my attorney involved (my partner). He seemed not to care, saying he tried to call his attorney in from the store’s office.
Here is what the new Obama law states with regard to gift cards: «Under the new law, gift cards cannot expire for at least five years after they were last loaded with money (unless, of course, the full value has been used). These policies also must be «clearly and conspicuously stated.» The Fed’s new regulations let issuers choose how to accomplish this — either by making the expiration date five years away, or with prominent disclosures that point consumers toward their replacement cards. In addition, the proposed rules prohibit «the imposition of any fees for replacing an expired certificate or card to ensure that consumers are able to access the underlying funds for the full five-​year period.»
Stay away from this place… there is good shopping everywhere in Miami. I love to support small business, but unfortunately, malls are the safest bet, since small shops tend to take advantage of shoppers who are not in the know of prices.

amazing clothes in red zebra i bought 5 dresses and the sale person was very nice and professional! she knew my size and what would fit me right and helped me to build 5 different outfits! i will definitely go back again to this store, they really know what they are doing, the manager also was great and treat me very kindly, they gave me water and didn’t let me feel like I’m waisting their time even fought i was there for almost 2 hours! people flatter those dresses all the time and i can really say that this is my store from now on when i want to feel special, thanks you guys!

Very bad store!
Bought a shirt for 190 $ and it was too little after the first wash with 30 Celsius (86 Fahrenheit). The Manager was very very unfriendly and agressive when I came back and he threw me out without a reclamation.
At the moment I’m living here in Miami and this is a store I will never visiting again.
Be careful!
Greetings to the store Manager… I hope you know who I am.

I love love the store’s merchandise. The dresses are spectacular and one of a kind. Pricey, yes, but worth it. I can’t wait to rock my new tops and dresses. The staff is super helpful and put together outfits that work for your body style. They are fun and not pushy in any way. Just helpful and smart. Thanks.

Really beautiful clothing and nice salespeople!

Just had dinner with the wife when I suddenly gazed upon a dress worthy of a Hollywood Diva in a boutique shop window. Noticed my wife had walked ahead and I thought let me take a pic of the dress for reference and swing by later without the wifey to pick it up as her Christmas gift.
Unfortunately, I was immediately assaulted by the Red Zebra sales clerk for taking a pic of the dress, «NO PICS SIR!»
Are You Friggin’ Kidding Me! I briefly felt like Julia Roberts in Pretty Woman for a moment. RED ZEBRA you just loss a potential customer and a definite sale I really wanted to buy that dress DAMMIT!

Very pricey for the quality of clothing, but hey thats how almost every shop in South Beach is. I would of given another star if the clothes were cheaper or of atleast made of better quality, because I found out they really jacked up the prices of what the clothes/​shoes are worth by 50−75%.
I absolutely love the dresses, how they cling really tight and they fit amazing, but the dress soon fell apart after a night clubbing and two washes.
The sales people know how to pitch and were very helpful though about putting together outfits for me.

I found 4 great shirts that fit perfectly (a little pricey, but totally worth it). The two salespeople were solicitous and helpful. I’ll definitely be coming by here next time I’m in town!