US Post Office

Understaffed, slow service, long lines and no air conditioning. It’s also dirty and disorganized with multiple packages on the counter.

Sabrina was RUDE and abrupt with her reply to my dilemma. I spoke to customer service inquiring about tracking a package and they told that it would be no issue if I have the transaction on my bank statement. Sabrina indirectly told me I was a idiot and asked me where was the receipt. obivously I wouldnt go there if I had the receipt. Hate this place

I put 2 stars only because the only one lady who’ve been working there for a long time. She is the only one nice and reasonable person. Others is another story… It is the closest postal office to my home so it is obvious that i go there if i need something to be shipped but honestly i started thinking about switching to more expensive ups because the service is awful! And i have several stories to tell… Once my husband sent a fragile package. He mentioned several times that it was very fragile. Nobody paid attention to him it was our first time se ding something fragile so we didn’t know about insurance… The item came all broken. They didn’t even port a fragile sticker on the box. Another time i needed to send something perishable so I went to next day delivery. It cost me a fortune! They were supposed to deliver next morning at the office. The person waited at the office till 2pm and the item didn’t arrive. They delivered it at 6pm. And if you didnt know they offer a money back warranty if your item was not delivered on time. My item wasn’t but when i came to claim my money (because the item was a food and it was already going bad at the time of the delivery) well i was told that it is not their problem the item was delivered and if i want my money back i have to contact the receipt location and claim money there… Are you serious??? Across the country??? And the guy was so rude… He almost made me feel that all this was my fault! Several month later again sending a small box… Well it was too small but they will offer you to buy a bigger box ($ 5) for the item that will ship for $ 3 and they when i changed the box apparently i used wrong tape to close it. The whole time (4visits) the lady was extra rude. When the box was small she almost trow my package back to me. During my last visit i went to the nice lady but there were french guy truing to send some documents. She told him: go get the correct packaging. He asked for help. He took a express ship folder and asked her if this was ok and she just told him: well if you want to ship it this way… And then she billed him $ 20 so good he refused to send it this way… They are not welcoming at all. Sometimes it is better to drive a little and get to another brunch or just go to ups and pay more but get a nicer service. I really miss those times when usps was a very respectful institution. They say that business is going bad well it is not the internet to blame… Is a service!

I don’t know who the blonde, middle-​aged woman on the end was who served me was but she took my parcel and threw it through the open window behind her –where it crashed into the crate. She gets a minus –5 out of 10
The OTHER staff are great and helpful considering the place always has an escaped mental patient loitering in the line…

Always very long lines & needs better air conditioning. I prefer the post office on Washington and 13^th.

ok who has to go to the post officee anymore? if you do, this branch is hit or miss. if there is no line, staff pretty fun and accomodating. go at a busy time and it can be study in anger management !

Seriously understaffed. Slow and inconvenient.
Only one woman was working at around 10 AM and I to wait behind about 8 other people in line just to buy stamps. Even the post offices back home in rural South Carolina have machines for that.
This is why I usually end up walking the extra blocks to FedEx or UPS instead.

Arrogant, rude, disdainful. I was one of six people who walked out this morning at 9:30 as the line grew longer, attended by only a single clerk, while the manager filed her nails and watched us. This is a sad example of why Americans have such contempt for their government. These people should be fired and have to look for a real job.

Excellent and fast service every time I come! The ladies working here are always helpful and accommodating!

It’s hard to rate it as «I’ve experienced better» when most offices are kinda sucky.
Carl Fisher Post Office is a small location on alton.
There will be a line. It doesnt take long — give it 10 minutes and play a game on your phone. it goes by quick.
There will probably be only 1 person working in front.
There is no automated machine to buy stamps or any postage, so you will wait in line for one 44 cent stamp.
So basically, it’s like most USPS locations. But it’s cheaper than UPS.