US Post Office

Clerks are so rude, worth serves, 5 time they cannot find my package, just because they act like they blind

I have tried calling in over and over for days. I either get a busy signal or it rings and suddenly switches to a busy signal. Very frustrating.

The worst!!! The post office is all mess. They never deliver package properly and call to open the entrance for them. than for days i keep going to the post office to pick up but they can never find the package. I send an agend to pick up for me with filled out pick up notice and they dont want to give the package because its not me and they ask for my id. Then why are they leaving notice pick up agent if they dont do that. they havent re deliver too!!! Last package was half stolen. they open my box in the corner and my private value was stolen. I have tried to compain online but it didnt give me my corect package nu… too bad no one care for the customers but plays with our time values… today new issue they didnt redeliver for a week and today at 5pm they cant find the package too.

Looking for the worst of the worst? Look no further!!! Our government-​supported USPS has finely selected people who hate working with and for other people just for you! That’s right, I’m under the belief this level of rudeness does not come naturally, its carefully crafted and requires special training. Ninja-​level attitude training. Only the best of the worst for the tax-​paying public!
Want an eye-​roll with that attitude? You got it! Who wants to be greeted with a friendly smile or ‘hello’ when a blank stare and emotionless expression is all you really need to know they are ready to ‘help’ you! Grunts and random slang are good enough. Speaking takes way too much effort anyway and who’s got time for that!!!
You like waiting for long periods of time meanwhile employees behind the counter finish sending their text messages or finish complaining to each other about the customers they just had to ‘deal’ with? Surprise! You get that too– for free! You know nothing and they hate you for it. Its the gift that keeps on giving…
Want to pay with government legal tender? No you don’t… or rather, no you can’t! They don’t have change and your stuck with your stupid legal currency, only losers accept US cash– duh!
To take it to the supreme level of apathy, they make it a point to not clean anything– at all– ever. Keep the service poor and the place disgusting so you always know what to expect. Its all about consistency, folks! Its like a free therapy session when you really want to punish yourself for no reason whatsoever. Thanks, SoBe USPS! You are horrible in every way and that’s what makes you unique! Keep it up, we expect you to only get worse since you can’t get fired. Caring about job security is the worst and we’re so happy you are not troubled such menial issues. You are way too important for that nonsense.
Looking forward to my next visit! Watching you loudly abuse the people in front of me always cracks me up.

I only give 3 stars to the two people that work here who have always been pleasant to do business with: Jesus and Irma (?). Not Norma, I’m talking about the petite Latina postal clerk wearing glasses. Otherwise, the other workers aren’t that nice. Additionally, there are always long lines and it takes forever to get attended. And to people complaining about the lack of pens, it’s common sense to bring your own pen whenever you go to the post office or bank.

The woman in the picture is Norma and I have to say I have never encountered someone as rude and deliberately mean in my life. I was waiting in line and saw a customer approach her and immediatelly the customer told her she didn’t have to be nasty and rude, that she was miserable, I kept watching as I could see her dismissive and just mean demeanor and attitude. When it was my turn as I approached her station and folded my letter she looked at me with a plain nasty look and stormed off, walked away!!! Pissed off because my letter wasn’t 100% ready!!! Not a word said at all!!! Then when she came back I was waiting for her with my letter ready in my hand and she started servicing the next person in line, so I told her I was here before, I have been waiting for you, she replied saying Now you have to wait! The person behind me said no it’s ok, take care of her, and she insisted I had to wait, like it was a punishment for not having my letter ready!!! Where are we??? Lord!!! What kind of service is this??? What kind os person is this??? How long does it take to fold a letter and insert it inside an envelope??? UNBELIEVABLE!!! Just plain rude, not an inch of kindness, respect, nothing, not a glimpse of that at all… Really sad that someone like that still has a government job, you would expect at least some kind of cordiality, but no, this woman is truly miserable. And I left that post office so angry I had to breathe and calm myself and tell myself it’s not worth it, because she does this to everyone as I see now, she spreads around this negative energy which should be illegal, no one deserves to walk into a post office to PAY for a service that is not FREE, even if it was there is no excuse AT ALL to deliberately treat people like this… I want to spread love, goodness and good thoughts right now to anyone who is reading this and had the unfortunate fate of encountering this miserable person.

Horrible service, the lowest of the lowest customer service relationship I’ve ever seen in any postal office in the country and that is a lot to say. Employees have always an attitude, they are always unhappy, they never show good manners and they are extremely slow, inept and inefficient.

NO STARS… Rude service and made me buy a roll of tape to affix a simple small label…
Now I know why this business is failing… Won’t be back

Good enough. I mean, every USPS will have its share of complaints, slow lines and rude employees, conversed with great experiences, happy people and nice workers. Go there enough and you’ll be about 50 – 50 in the long run.
I have a PO Box here and have had it for 4 – 5 years. For the most part I’m happy with it. Every once in awhile I deal with an employee who’s having a bad day, that’ll happen when you’re dealing with enough customers in the heart of SoBe day in and day out. This place gets the job done.

Rudest
Unfriendly
Disrespectful
Miserable
Slow
Unprofessional
Useless
…
You will guess the rest of the list if you ever have to step in there…

It might not be the worst when you are a tourist and have all the time in the world, but relying on this to get your mail is just a nightmare :(

One of the slowest and least helpful locations. No pens available to complete mail forms and no assistance unless you stand in line. Rude staff and tons of people in line. I would avoid coming here unless it’s a necessary. Parking is difficult because there is limited street parking out front.

The rudest, most unfriendly, miserable workers you will ever encounter. They act as if their job is a prison sentence. From the moment your walk in until the moment you leave they will make you feel like you being there is the greatest inconvenience to their miserable existance. I prefer to let packages be returned to sender and wait another month for shipping rather then to see their angry faces.

Waiting for USPS delivery at home, never received and then I have been there for pick up, they tell me the package was sent back for wrong address, I show at supervisor the address wrote on package (received from the sender) then after that the supervisor told me they was checking on the back of office where the package was, and they realize was still on the truck and ready for delivery the same day! I think is not worth make business with them, they make a lot of money for making mistake and give bad service!

This is the most worst USPS store location, they never like to help even when you call on the phone. Customer services is the worse specially at the desk including the supervisors they get salary pay no because love to work with people is because they don’t know shit and specially speak to the client. I hope UPS FEDEX they get out this people from market but I know it won’t happen because they have government support but I will never ever going to spend my money and time with this type of crab…

Too bad there is no «0» star) that would exactly I put. Please avoid this location! The worst customer service, the most rude people behind the counter! Laughing and talking between each other and when talking to a customer super rude and disrespectful! Poor tourist who don’t speak English got screamed by one of the employee cause couldn’t understand her «ghetto» accent. The male employees more or less r nice, but females are the worst! (one of them is Maria if I’m not mistaken) People with attitude like her should not work in customer service under any circumstances!

This post office gives new meaning to «going postal» to me. It’s infuriating!
On one trip I needed to fill out a form in triplicate and did not have a pen. I was given with great reluctance a magic marker which had no value for the task.
Really bad attitude.
The building is a beautiful Art Deco masterpiece but in such disrepair it looks like you would find it in a third world country!

I would give 0 stars if I could. Long lines always. Came in to send my two big packages, waited in the line 40 min and I had mini chihuahua inside my purse. Once finally I got to the cashier black woman name Denise told me she can’t help me because I have a small chihuahua in my bag!!! Really? Is it restaurant??? My dog even didn’t move and didn’t do any noise. Denise even didn’t say sorry just with arogant face told me to leave the post office. Looks like a racist black woman who hates white people.

Oh lord.
After ordering a package from eBay and running into a shipping error, I had to go to this USPS office to clarify what was going on with my package. I NEVER wanted to have to go here after reading so many dreadful reviews, but this morning was my special morning when I had to go.
I walked in at 8:05am, five minutes after they open to avoid long lines, and I was successful in that aspect. There was only one customer in front of me, so I urge everyone; if you have to go, go early.
I brought a paper along with me that included my address information and tracking number for the package. After TRYING to explain what was going on with my package to the attendant, she moaned under her breath, snatched my paper, and walked over to a computer while I was in the middle of talking to her. About two seconds later, she mumbled «your package was sent back to the seller yesterday.» I tried to ask further questions to find out why, and she repeated her previous statement in a more aggressive tone and offered no other information regardless of any questions I had.
Listen, I know that government office jobs can be intense and you have to deal with aggressive clientele on a regular basis, but it was 8:05 in the morning, I was patient, friendly, and just wanted to clarify something. I’m not self-​entitled, and you don’t have to treat me like a king, but a certain level of professionalism is to be expected at a United States Post Office, and this place fails miserably on every level.
I hope my package was ACTUALLY sent back to the seller and not misplaced or lost somewhere in that building.
I hope I never have to go in here again.

A M B I A N C E & T H O U G H T S: Relatively short, quick-​moving lines. Efficiently served by clerk 11. In a unique cylindrical building of old colonial Florida, palm trees with mangos sway outside.
O B S E R V A T I O N | O F | T H E | D A Y: The shortest jean shorts ever worn, were viewed here, by me. She tore her jeans or shorts, and turned them into a g-​string bikini, which basically looked like a belt, which she promptly wore, not to a nightclub, strip club or beach cabana, but to run errands at this post office, and gave herself many opportunities to bend over. I saw things I shouldn’t have seen at the post office, whilst waiting to purchase postage stamps.
I would recommend this post office, if you have postal needs in South Miami! Just disappointed they were out of stock on La Florida stamps, which would have made a nice addition to my postcards. The neon sign Celebrate stamps are also very Miami, so they’ll do just fine! ¡ M I L | G R A C I A S ¡