Advance Auto Parts

Jimmy saved my life when my battery started to putter and I was afraid my car would not start again. Being trapped with a child in the heat, with rude, angry people on Biscayne Boulevard and no one to rescue you is no fun, so I am glad I was able to avoid that potential scenario.
He and Christian were very friendly, though ultimately, Christian got busy and Jimmy took over. He tested my battery and confirmed it was on its dying breath. He looked up my car model and offered me a few battery options. Since the best was also the most expensive (figures) at $ 200+, I got the second best, which was a little more inexpensive.
Within about 10 minutes, I had my battery swapped out. This is very convenient, especially if you’re car-​illiterate or would not know what to do with the old battery. They take care of recycling it and clean out your terminals so that the new battery performs at its best. The batteries come with a 3-​year warranty, which is also great, and has saved me once before when the battery died sooner than it should have.
I have also purchased compound here before to get rid of scuff marks on my car and do my own buffing. They are always very helpful, even when they get busy and could afford to slip up on customer service. Never had a bad experience and I have been here maybe 5 times.

Great customer service. Guy named Abdel was awesome. Glad to have a solid auto parts place near downtown.

Excellent customer service. Went in for a battery purchase+installation. The guy was very knowledgeable and helped me beyond my original request.

Great service. Bought a bulb for my headlights. Employee named Jonathan looked it up, grabbed it for me, rang me up, went out and installed it for me, and then took the time to show me how to do it for myself next time. Only thing I can complain about was that he thinks Lebron is overrated. Overall I have no complaints. In and out in less then ten minutes with my problem solved.

I have yet to go to any other Advanced Auto Parts and get the same quality customer service I get here. They know my car here and I always engage in conversation with the employees.
I come here to get fluids for my car since I do my own oil change. They’re the only ones who usually have my Royal Purple engine oil in stock.
My car use to display the CEL quite frequently and I didn’t have an OBD II reader on me at the time. They always cleared it for me without any complaints, which I wouldn’t have blamed them if they did. Subaru and their ridiculous P0457 issue.
This store is clean and the staff is super friendly and knowledgeable with car issues and what parts you need.
The employee carried from my car the used oil and helped me dispose it, which is great because I was afraid I would have dropped the containers since I’m clumsy.

while my bike was getting worked on at my favorite bike shop a few blocks away, I set out to find a couple of tools and parts that I was missing for my car project.
Luckily, I stumbled upon this store and based on some previous experiences I have had with the other stores from this chain, I knew I was going to find what I needed here.
The unknown piece was, how the human interaction better known as customer service, was going to unravel.
Long story short, among one of the items I needed was a specific tool for which I didn’t know the size, so I brought the bolt with me to get the right measurement — I got excellent service and they even offered to let me take the tool with me to install the bolt on my car, now that was pretty cool and certainly very good customer service.
I travel through this area often, I will definitely consider this place any time I need parts or tools.