Horrible store & corporate customer service. I’ve complained on my horrible experience caused by the Manger at this store and they simply ignored my complaint. They confirm the receipt of my feedback filled directly on the corporate website. However nobody replied for three days now to my complain. This is not a serious company and definitely they don’t care of their customers shopping experience.
Mark I.
Évaluation du lieu : 1 Miami Beach, FL
I went first time at this store, 01÷07÷16 at 12:55pm and regretfully definitely will be the last! Together with my Mom excited about the low prices ready to buy groceries enough to cover for the next two weeks or so for both my parents house and my house. The disaster started right before we enter when we tried to pick up a shopping cart. They were locked and noone to ask arround. When I enter to find someone The first person I saw at the register was apparently the manager. This lady was extremly unfriendly and straight told me you need a quoter to get a shopping cart. I responded oookay this is something never seen before and I went back to find my mom and luckily we found a quoter! Than I tried to exit and the exit door wouldn’t open ?? Tried to tiger the sensor and nothing, again nobody arround. Then out of nowhere the manager is walking towards me. And with the biggest attitude in the world asked me: Is this your first time here? Me: Yes Than she walked slowly towards the exit looking extremely anoyed and said First let me tell you the rules here ?? I couldn’t not belive the whole experience just to get a shopping cart and obviously I started being unpatient and told her: Sorry all I need is a shopping cart please provide me only that so I can start my shopping finally !!! Than she told me: You’ve being rude and if you have a bad day you can’t talk like that to a women ?? I was shocked I told her I was in a perfect mode untill I arrived there. I was genuenly happy. I could not belive what she was telling me?? Than I asked what is her name so I can Address my concern with other employee. After that she completely lost it and said I’m not providing you with my name. And if you ask one more time I will ask for you to be removed from the premises ??? It was beyond outrageous. All went to extreme. After all of that to be honest I got extremely angry from the treatment we received from this unstable person unfortunately the only manager at the store. I had to go to the cashier to ask for the manager’s name. However the cashier was so intimidated and afraid from her manager, that she apologized and told me I’m sorry I only work here. So I left and until this moment I don’t have the name of the person who is sadlly the only manager there. I wrote right away to the customer service on the website to report the incident. However they don’t have a phone number, just an email so I’m sure they have the typical we will respond within 24 to 72 hours. Overal my experience was disaster and even more sadly that my mom had to witness all off that. However I don’t think that overal store is a bad choice. The prices are amazing and the cashiers were very friendly. However in my opinion is no mather what, do not ask for the manager at this store.
Andrew I.
Évaluation du lieu : 5 Miami Shores, FL
Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Love it. Did I mention I love it?
R. R.
Évaluation du lieu : 2 Miami, FL
The prices might be good and the quality decent but the service and atmosphere is like a cold war bread line. The staff does not smile and they seem ordered to be miserable. They sling your groceries into the cart without regard for dinting of cans or smash of bread. Shopping at Aldi’s is not at all like the fun You Tube commercials paint it.
Sabi M.
Évaluation du lieu : 4 Miami, FL
I live really close to this Aldi so I often walk there to get my weekly groceries. I love their prices & the whole eco-friendly thing they have going on. I usually try to go really early when they still have lot’s of fruit & veggies since I’ve noticed that by 5PM they have run out of a lot of things & what’s left is not that fresh. Lines move pretty quick but not all cashiers are friendly. There is this one specific cashier lady that has black hair, lot’s of ear piercings & hispanic that was pretty sassy/rude to me the last time I visited this store so I’ll try to stay clear of her in my future visits. My recommendation would be to train your cashiers to offer better customer service and implement credit cards as a form of payment.
Michael S.
Évaluation du lieu : 4 Miami, FL
Aldi is an interesting place. It is plain jane and that is what I really do like about it. Each store I have been in is laid out simple and similar so you know where each product is quickly. They do not have bags, they make you pay with deposit for a shopping cart, but all this saves money on each the consumer and sellers ends so that is a win/win. Similar to its sister company Trader Joes, Aldi has its own brands and these are super inexpensive and for a lot of folks, I am sure a great deal and product. We have a couple go to items here like the crunch bars and cookies with chocolate and icing(can’t think of the exact name right now). If you are near an Aldi at all, give it a try, I think you will enjoy.
Mark J.
Évaluation du lieu : 4 Arlington Heights, IL
My first time ever stepping food inside Aldi. I was very impressed with the incredible prices on everything. Fresh veg and other dry goods. Super clean location and friendly staff. Looks like a wholsale warehouse in it’s presentation, no frills but who cares when you know you are getting fabulous prices. The wine section is small but amazing selections for the price. I discovered a fantastic Malbec for $ 4.99 easily better than some of the $ 12 – 14 Malbecs in other places. Well done Aldi you have a new fan!
Cav V.
Évaluation du lieu : 5 Miami, FL
Best value superclean great service easy to go to and come out I’ve never seen a cheaper market in Miami in my life their competitive and it looks beautiful like some ghetto place for you to expect for the prices they have
Sue R.
Évaluation du lieu : 4 Miami Beach, FL
Don’t go to Aldi looking for top of the line, gourmet stuff. You won’t find it. What you will find is the kind of stuff you want to keep in your kitchen cupboard, like pasta, cans of tuna, cans of chicken breast for an emergency chicken salad and so forth. I can tell you their wine is a really good deal; wines that I’d seen at other places at least $ 2 cheaper. Their nuts, their trail mixes etc., are really good value. We are expecting a hurricane, and I was out of cat food, so I bought 6 cans of cat food for my kitty kids, and so far they loved it; I read the label before I bought it and the ingredients seemed very good, so I bought 6 cans and I am glad I did. Didn’t see a dry cat food, but maybe because of the weather it had all sold out. I also bought a handle of clumping cat litter, don’t need to use it yet, but will post yea or nay. So far, so good.
Amy M.
Évaluation du lieu : 5 Miami, FL
I was so impressed at this place. They sell really good stuff for very cheap. I love the shopping cart idea and the fact that they try to be as productive as they can towards helping the environment. They sell the most delicious watermelon here. You save a lot of money buying here. I didnt have an issue with the fruits and veggies. Loved this place!!!
Juan S.
Évaluation du lieu : 3 Miami, FL
I used to shop all the time here when I lived in Germany. Quality overall is good(although the produce could use some help), prices are very good(I remember them being excellent in the past). I don’t think I’d switch from Publix being my main grocery store though. Their meats are far superior as well as the produce; however, like Trader Joe’s this is a place to stock up on things. Good place to buy cereal, nuts and chocolate all at budget prices.
Isis N.
Évaluation du lieu : 3 Miami, FL
When I found out, Aldi was from the same company as Trader Joe’s, I literally did a Happy Dance. I was so excited… Just two blocks from my place! The happy feeling lasted until I actually went to the store… Aldi is, in my opinion, the poor, poor cousin of the beloved TJ stores. But, don’t take me wrong, I didn’t mind bringing my own bags or inserting a quarter to get a shopping cart. Nope. I actually like that. What really bothered me, was the fact that the produce and fruits were not in refrigerated cases, and therefore some of the ones I bought were spoiled. I bought a large bag of green onions for $.99, a good deal if you ask me. However, when I opened the bag at home half of the green onions were spoiled. Now I understand how can they offer better prices than Publix. They saved in things like refrigerated cases and we get bad produce. Hmmm… My recommendation: If you really want to take advantage of Aldi’s prices, make sure you carefully check the fruits and veggies before buying them. That way you won’t get upset when you open your groceries at home.