Bay Parc Plaza Apartments

The bad stuff: Okay building with constant elevator issues and sub-​par amenities. Rent is WAY more than it should be considering the building’s age, deficiencies and noise from the new high-​rise going up next door. Leasing agents are nice but they increase rent 5%-10% per year. There are far better places to live in the neighborhood but I’ve been here for over 2 years and just don’t have the energy to move again so they’ll probably have me for a 3^rd year if they can lower the price of rent due to the major deficiencies with the 80’s dated interior with cheap furniture, elevators out of order at least half of the time each week (not to mention they are always a balmy 85 degrees from the 9 high-​watt halogen spot lights in each one and no ventilation — they need to replace with LED or CFL to save money and reduce heat), and the construction noise from the next door building that wasn’t disclosed to me when I resigned my lease. Alexis, the property manager is very nice to deal with and I’d highly recommend you speaking directly to her if you are interested in knowing more about the property. The good stuff: Maintenance issues are always addressed promptly and professionally and I always give the maintenance team 5-​star reviews. The views are amazing (but not $ 2,700/mo. for a 2B/​2BA unit (plus another $ 300 in common area fees and parking). My monthly rent with parking and fees ranges from $ 3,200-$ 3,300/mo putting me in purchase territory for a much more modern condo in one of the truly luxury high-​rises next door. To give you an idea, I was just quoted last mont for a rental for a 2B/​2BA, 30^th floor, bay views at the new Opera Tower next door for $ 1,960/mo. 1800 Club has one for $ 2,100/mo. So this building IS overpriced compared to newer, nicer buildings and their finance teams at Aimco (yes, this is an Aimco property) really need to review their pricing policies based on «demand.»

Please do not move here! I did not trust the reviews and they are actually on point.
The staff is terrible. They do not return calls and do not even blink and eye about it when confronted.
There is heavey construction being performed in the building north of us, but they cannot help this. BUT what they can help is the IN-​HOUSE MAINTENANCE being performed. The noise is so great that it causes great sleep deprivation. i simply asked the office and manager for times of the scheduled maintenance so that I may leave my residence and just get a hotel room to sleep. I was told that there would be one day the next few months. LIES LIES LIES. After speaking to the manager there has been at least 4 incidences. This is very bad customer service because i should be able to sleep comfortable in my own home anyway. The maintenence being performed sounds like a jack hammer and i can hear it two floors down/​up.
Parking– 95 dollars a month. Since i have been here for 4 months someone has parked in my spot 4 times and one time, i parked somewhere else and they gave me a green ticket on my car. THE offing nerve of these people. In addition, the path to get up is very narrow and cars zoom around like there is space. Porsche straight up got stolen from the garage. There has been multiple break-​ins. UNSAFE guys!
Elevators– breakdown nearly every other day. This is ok, for the first like 10 floors but if you are in the 30s its hard. There is almost always pee in the elevators. I think its great to be dog friendly but do extra work by cleaning up after them then.
The good– good view, right next to park (full of poop/​smells when exercising do to increased amount of dogs and not a bigs enough park-​city problems i guess), Maintenance is AMAZING (the only good to leaving).
We have a long lease and i dont know how i am going to make it through this. I think we are going to move out and just continue to pay… its shameful. This place could be great.

The apartment is beautiful, they noted everything I mentioned during the walk through and said I could email pictures of anything I noticed to add to my dorm. So far the dogs haven’t been an issue even though we have a barker across the hall and directly above us. The views are what you pay for and you get amazing views on the 35^th floor facing south.

The building is very nice and clean and the people who work here are friendly

Friendly staff. Maintenance was quick to respond and fixes any issues 1^st time around. People complain about the dogs, but this is a dog friendly building and when we moved in, we knew this because all you see are people walking in and out with their dogs, therefore, it was no surprise that this building has a lot of dogs. That being said, my fiancée and I have not had any issues with anyone’s dog barking or anything for that matter. And no, we do not have any dogs. Elevators are quick and we never wait long for them to come. Both Yvettes and Amanda in Leasing were more than accommodating from the moment we walked in for the first tour, until we moved in, and then some.
People complain about «extra fees», which are no surprise, they are in your lease, learn how to read it before you sign. And the «extra fees» are not «extra». The building charges you for your water usage and general electricity to run the power in the building, including the lights in the parking garage, and the elevators. Living in a high rise, these charges should be expected, especially your water bill, duh!
They have a cleaning staff constantly keeping the grounds clean. I saw a guy last week polishing the lights in the hallway and the outsides of our doors, and even the door knockers.
Also, the floors and ceilings are concrete, so you don’t hear people walking above you. And the windows are thick and create a buffer for any outside noise.
Bottom line, price is right, building is up to date and clean, and location, location, location. There are over 400 units in this building, which means you are bound to have someone who will find a reason to complain about something, and it also means there may be a few jerks who live in the building, that is inevitable anywhere you go, unless you live on Mars. Don’t listen to the bad reviews, this place is awesome.
Lastly, This guy David W. who seems to have such and issue, based on his other reviews, seems to have an issue with almost everywhere he goes, including his last residence, Camden on Brickell, which I happen to know is a phenomenal place to live. Don’t listen to his reviews, he is clearly an unhappy individual.

I’ve been living at Bay Parc for nearly a year and am about to renew my lease. The building is well managed, well built, and in a great neighborhood. The staff is always friendly and the couple of maintenance requests I’ve had were handled quickly. The pool, hot tubs, gym, and café are all well kept and nice-​to-​have conveniences.

Avoid. Add at least 25% to the rent in this building for a more accurate comparison.
The Good:
~ view is great. our ²⁄₂ was facing the bay
~ park is across the street
~ location, walkable area & close to public transpo and grocer
~ hardwood floors, newish appliances
~ usually quick maintenance
~ online management of rent & service requests
~ low deposit
~ amenities are ok (pool is great, gym is ok w/​heaviest dumbells 35#, bball court is a joke)
The Bad:
~ all staff, except leasing office & maintenance, is from a temp agency. There is someone new at the front desk every month. They let anyone up. ‘Secured’ entrance is a joke. My neighbor was broken into bc security just let the person up.
~ leasing office & management is horrible & do everything to avoid taking responsibility. The only thing they will do is «Apologize that you are feeling that way or that that happened to you.»
~ Fees. You have a car? That’s $ 95 + tax. Have another one? That’ll be an additional $ 125 + tax. Plus, communal AC (the hallway’s AC is working 30% of the time, and forget AC in the elevator), communal water, pest control, fee for sending you a bill, trash, and pet. Our ²⁄₂ whose rent is $ 2089 has been over $ 2450 every month. This does not include personal utilities (which are also unusually high — $ 150/​month avg electric).
~ Elevators. There are 5. There are routinely 2 – 3 elevators out of order every 2 – 3 mos. The service elevator is rarely available & is reserved for the constant construction or maintenance/​cleaning crew. 2 additional ones will be out of service & take upwards of a week to fix (up to 3 weeks at one point). The ‘permit’ on the elevators stayed expired for over 6 months.
~ the garage. expensive and people drive like Miamians. This is not the building’s fault, but still.
~ the valet. rude. They walk up the garage blocking a line of traffic. Once they’re in, they continue to walk in the lane instead of staying closer to the side so cars may pass.
~ the construction. Our lease was 15 months. They redid the flooring above us 3 times. This means nonstop hammering for 3 days straight starting at 8am (even Saturdays) with no notice. We were told when we moved in that the railing was to be repainted. 10 mos later, they repainted the building (a 4 week project for our line) & painted everything but the railing. Workers love to stop & bark at your dog as they pass your apt.
~ the noise! these windows are thin. This means you get a front row seat to all 4 parties going on in the park. We thought that our upstairs neighbor had a very loud oscillating fan until we figured out it was the wind noise from the cheap sliding glass doors.
Incidents:
1. Incorrect deposit amount listed (stated we paid $ 700 when it was $ 1k)
2. Walk through upon move-​in listed the floors in like new condition. They were severely scuffed up. We suspect that they do this so that they keep the security deposit.
3. During walk-​through, we noticed the balcony had a piece of concrete barely hanging on. We were told it would be repaired before we moved in. It was not. After 2 months, a grapefruit-​sized piece of concrete came off, landing onto the pool deck 15+ floors below. After taking pictures, and following up again, they still took a month to repair it.
4. Repairs — it took 4 service calls our non-​functional dryer replaced. The only good maintenance worker quit after management cut his hours to 35 hr weeks so they could cut his benefits.
5. Bike Storage — I was told my bike MUST be placed in bike storage. 11 bikes, including mine, were stolen from ‘secured’ bike storage (a new guard admitted they are supposed to do daily checks, but the last check was over a month ago). Police report was filed, despite there being 2 cameras on the bikes and ’24/​7′ security, they would not furnish the tapes. They also did not notify any of the tenants of the breach, I suspect, someone on the staff organized the theft (how else would they have the time to steal 11 bikes & ‘drive off’ with them from the ‘secured garage’). Only response from the building «Sorry that happened, we’re not liable.»
6. Valet tried to tow my car when I asked to leave it there (while giving them the keys) to grab something I had forgotten. Meanwhile, all staff parks in the center of the entrance, along with people moving in/​out.
7. Found my car trashed twice after they power-​washed the garage (no notice).
8. Balcony furniture covered in paint.
9. ‘Emergencies’ — staff don’t know how to work emergency speaker. Surprise Saturday wake up calls.
10. Construction didn’t secure ropes causing loud banging throughout building at 5 am. We’re told to wait until maintenance arrives at 9am.
11. «Non-​smoking» building is BS. Staff smokes in the back garage on a regular basis.
12. Security deposit — they charge you for normal wear-​and-​tear. As I was cleaning the walls from little scuffs, I was told not to worry about it because they paint the units anyways. $ 180 painting fee.

There are always some issues moving into a new building but I appreciate how responsive the leading office was in resolving any issues. I like the proximity to the park and retail shops. Nice pool and jacuzzi area.

I have lived here for almost a year and must say I have continuously been impressed by the building. The location is unparalleled– super close to South Beach, the airport, downtown and Brickell. Although I do not own pets, the complex is very dog friendly. The park is a great bonus if you enjoy the outdoors. The complex offers a nice view, pool, sauna, and work out center. The staff has always been friendly and the maintenance is very well organized. Overall, I think the building offers an extremely reasonable price for all benefits offered.

Just don’t. If you’re considering moving here, please head my warning. My fiancé and I lived here for a year. It was terrible. But I want to focus this review on what happened after we moved out. Our deposit was returned less approximately $ 750. They didn’t send a letter with the check with a breakdown of the deductions or answer the phones when we tried to call and ask for a breakdown. Luckily we still live in the neighborhood and so we walked over to the office. They printed a breakdown of the deductions only after we requested it. The deductions included about $ 300 to clean the carpets in the apartment (there was no carpet in the apartment it was all tile and wood laminate) and another $ 100 or so to paint a blue wall (our apartment walls were white and pristine when we moved out). They also charged us a ridiculous amount of money for not turning in our keys, even though we did turn in both sets of keys to Lauren in the office. All in all it was a terrible move out experience and they basically stole $ 750 from us.

I have lived at Bay Parc Plaza for 4 years. My apartment is modern and extremely comfortable. Staff is great-​always ready to listen and help. Maintenance team is great and extremely responsive. The area is great. Publix across street is very convenient.
Overall, great place to live.

Started off nice and then went to the dogs… really it is no joke. The neighbor will throw lit smokes off the balcony and not clean up after his dog. (poop and pee would sit there on the balcony for weeks before being cleaned up). Of course it does not help that he never walked the dog outside. Juan just let the dog go on the balcony and said he does not have time to take him out or clean up after him. The neighbor when he would get around cleaning up his balcony would simply pick up the mess in a paper towel and throw it over the edge. Sometimes it would make it to the back alley and other times it would land on the pool deck or even on another balcony. When we complained about these issues with management Lauren in the office simply stated «you know community living is hard». It does not help when Juan the neighbor has stated he was having relations with Lauren.
We have been here now for over a year and the neighbor is now subletting his apartment and every week or two we get new neighbors. They are on vacation so of course all the noise goes along with it as well. Alexis Dimanche the property manager is aware that 39m is in fact sub leasing out his place however this continues.
We have also had many fire alarms over the last year and one real fire…(caused by a cigarette I am told) however this is a «smoke free» building. There are smokers everywhere and even the staff and security smoke in the building and on the property.
Leasing staff members park in handicap parking spots daily as do the cleaning and security staff. None of them of course have any parking decal to do so. In fact I once heard Lauren from leasing office tell another resident she herself is a service animal when she was asked about it.
We had a barking dog across the hall for several months. The dog would bark almost nonstop once the owners left for work in the morning and would not stop until they then returned later in the day. When the office was informed about this nothing was done. This was an ongoing issue with several residents and it continued until the resident and his dog left.
Management stated how quiet the building is upon move in and even has a «good neighbor agreement» stating that they guarantee the quiet enjoyment of your home however construction is loudly heard many days a week where the crew is jack hammering up tiles in units throughout the building. This makes it impossible to talk on the phone, sleep, read a book, watch TV or really use your apartment. Alexis stated that she will inform us in advance of any upcoming noise and to date not me or any of the other residents I have spoken to have received any notice from Alexis other then empty promises.
A notice went out to inform residents that they would start charging $ 45.00 p month for motorcycle and scooter parking. This of course is in the middle of the lease and my motorcycles were all on the lease and the parking portion of the lease as well. When I questioned the office of this they stated «its a new policy» I then asked «what about my old lease» that states that I can park my bikes and autos for a set fee until a set date. This did not go over well with the other residents and the staff made many of them pay the extra charge even tho their lease stated otherwise.
Hidden fees are also to be noted. Trash will change every month. Alexis stated to me as did others in the office that trash is to be a set fee however she was wrong and now says it will change from month to month. There is also a cooling charge for the common areas. This I knew coming into the lease so I have no issue with the charge however the halls in the summertime are over 80 degrees and have at times hit 90. So what is the cooling charge for again?
Prices of Bay Parc Plaza are in line with other buildings in the area but the building is much older. Even Alexis the property manager admitted that the tiles in the lobby and common areas needs to be ripped up and redone.
The neighborhood is great but the building is not on par and the management is the worse. There are a few good members of staff that are always welcoming and willing to assist but upper management is not included among them.
maintenance staff are good and very helpful. With exception to it taking one month to get a dishwasher fixed and three months for a broken freezer. If they were running the place it might have a chance. I am sure some residents are happy with this place but I believe there are more against it then for. I can not recommend anything other then to look someplace else.

Pretty, clean and affordable apartments in the area. The new manager is very approachable, enthusiastic and willing to do her job. The supporting office staff is not as welcoming as the manager (or any of the past managers I have met since renting here, 3yrs). Usually managers come and go, the ladies in the office are the same. Since I am renting an outdated apartment, I interact the most with the maintenance department. They are friendly, honest and do a good job in a timely manner. Overall, this is a nice building. The cleaning crew is on top of everything, they are definitely my favorites! The building does a great job with pest control, very appreciated.

I love living at Bay Parc Apartments. The neighborhood rocks! Walking distance to everything that matters and just a bike ride away from South Beach! And Citi bike docking station in front of the building is yet another plus!
Being a pet friendly building gives it even more stars. Everyone has a dog so if you don’t have a dog get one and move here! Your pup will have lots of dog friends and parties to go to keep it social. The dog park is where it is at for dogs in this hood!
The heated Olympic size pool is also a major plus. I am a triathlete so it is very convenient to do my training in a nice, big, heated pool.
The service is excellent. I have had to make a few requests for repairs and the work was done in a flash. No line. no waiting.
I would have given the building 5 stars, but I am disappointed with the front desk staff. One guy is always either on his phone texting or eating stinky food. and has had me wait until he finished his personal phone call. Other front desk members are just clueless. So since nothing is perfect in life, I would say that changing the desk people would improve customer service in the building. The leasing office staff has great customer service skills. Perhaps they can work on getting the front desk crew engaged in providing service.
That’s all I got.

I have been living in this building for almost 2 years, the first year I thought it was pretty nice, now after we re-​signed the 2^nd year lease they management have decided to come out with extra feed charges to park scooters, which adds $ 540 to the already agreed rent rate, I don’t really think this is fair since we all residents were not advised of this raise. The management let us know with about a month in advance of the new charges but regardless that means that we might have to look for other options outside our building since we are not agree in giving more money that wasn’t on the lease as we started, thats no counting with the normal car parking is about $ 120 and they won’t allow to park the scooters in front of the cars?!
If we knew that we could have moved to a better building which includes parking and /​or won’t charge extra for scooter parking after you signed the lease. No fair!

Worst establishment I have ever lived in. I lived here for 2 years and not only is the place a dump— nasty bandaids, garbage and cigerette butts in the pool that they never clean, hot tub always broken, filthy lobby, broken machines in the gym— but heaven forbid you ever have an issue that you need to deal with management and you will enter a ridiculous circus of BS that never ends. I had a broken washer and dryer for the first 2 months that I continuously put in work calls for and it was never fixed. I had a issue with my mail being stolen multiple times, including my bday present and my replacement iphone.
In addition I left that place immaculately clean, installed 2 new ceiling fans and I washed everything down only to have them take my entire security deposit and charge me an additional $ 200 which they sent to collections. Now I am trying to fight that BS and my credit has been destroyed because of it. These people are the lowest form of human life. I would rather be homeless than live there. I hope they all rot in hell.

I have been a resident of Bay Parc Plaza for almost 4 months. During this time, I have needed assistance with personal matters, which the office was more than happy to help me with to sort this out. They are always there when i need them. If you put in a work request, it is always completed the very next day.
My apartment is beautiful and my view from the 21^st floor is magnificent!
You get a lot for your money by living here and the location is near everything.
I recommend this apt complex without reservation.
Nancy S.

I moved to Bay Parc Plaza from Opera Tower. I’ve found Bay Parc to surpass my expectations in every regard. The rent is lower than what I should be paying for a comparable place. The staff and community is friendly. Maintenance is always quick to respond to any issue. Awesome location. The side perks of the building (game room, pool, gym and more) are all awesome and if anything undersold by the staff. I highly recommend Bay Parc.
Minor Qualifier:
Read your contract and don’t get a lease term longer than you may stay. The fee for moving out early is pretty big. They made it perfect clear on move in that the fee existed but, it still sucks when you have to pay it.

I hate this dump and deeply regret renewing my lease. Has anyone noticed that additional fee on the your bill. Every time i inquired about the fee they pulled an answer out of their ass. i refused to pay until i knew what the hell was this new charge for and lovely Yvette threatened me, i am getting a lawyer and hope that by some miracle i could get the hell out of this place. You want to know the best thing the fee charged is between $ 35 – 45 for AC but my monthly bill for my unit electricity is $ 25 – 30.
I should have known better on my first week of being there i submitted a request for service and maintenance failed to show up until i went to the office personally. The great thing is that afterward the maintenance guy called me and told me that i should have had one of my guys friends do it. That should have been my first clue, why the hell did i renew. When i did called maintenance they would leave a mess all over my floor, they were careless and pigs.

I was a resident of Bay Parc from February until December of last year. For the most part, everything was great. Noisy neighbors on the weekends throwing parties and a garage that takes about 10 minutes to get out of if your spot is on a high floor, were the only issues.
My trouble with Bay Parc, and their parent company Aimco, started after I moved out when they decided to withhold my security deposit. My roommate and I took a solid portion of an entire day to scrub the whole apartment and touch up the walls. Even with that, I received a letter letting me know that my security deposit was going to be withheld.
This was when I finally got introduced to Maria, the community manager. I lived there almost a year and never heard from her until it was time to collect. We exchanged a few emails over a two month period with her telling me a few times that she would send me the back up for the charges assessed to my account. I last heard from her at the beginning of February apologizing for the delay and that I would have all the back up the next day. As of today, March 16, three months after moving out, I still have not received anything showing why my security deposit was withheld.
What makes this worse is that I left Bay Parc to go to anther Aimco property, so I reached out to the corporate office in hopes they would be able to assist me since I’m staying with them as a customer. Nope. They just referred me back to the non-​responsive, Maria.
If you choose to live at Bay Parc, take in the view as much as you can while you’re there, because it’s pretty much the only good thing about the place. Ivette, one of the leasing consultants is nice, too. I’m sure if she was the community manager, things would run much differently.