Express Flowers Inc

I live in Los Angeles and chose Express Flowers based on reviews I read on-​line. Joe certainly lived up to his reputation — his customer service really is ‘above and beyond’. The order I placed was fairly insignificant. In addition, there was nobody at the recipient’s office when the delivery person showed up. Several phone calls, 3 emails and a text-​message later and delivery was completed on a Friday afternoon. Joe’s attitude is amazing — he cares and perseveres!

I have used express flowers on more than one occasion and they have impressed more each time I use them there arrangements are stunning and have the ability to pay attention to detail in a way most people do not I highly recommend there service!!!

Joe did an excellent job with my arrangements for my baby shower. He was always willing to help with my budget and just wanted to make me happy. Express flowers will now be my go-​to place for flower arrangements!

Joe and Ismael are rock stars! I used them for my sons wedding rehearsal dinner this weekend and the flowers were the most magnificent arrangement I’d ever seen. I knew exactly what I wanted, but we needed to work hard to get the look at a reasonable price. I went to see two samples and they were beyond my wildest dreams. They were delivered promptly, actually earlier than I thought, and were used again on Suday for the brunch. They looked even more beautiful yesterday since thee roses are fully open. I can’t thank you enough Joe, for making my dream a reality. You really listened to me and made my event spectacular! Their prices are very fair and you will get the best service anywhere. You are my go to for all things floral! Thanks again

Highly recommended!!! Spoke to Joe and he was awesome and helpful. He personally took care of the delivery to ensure a beautiful arrangement arrived on time since I was calling from out of state. Will definitely use again

MY CHALLENGE:
Sending flowers to my girlfriend who was in another state during Valentine’s Day.
MY APPROACH:
At first, I considered the obvious: just go with the guys from TV, e.g. ProFlowers, 1800flowers, Teleflora, FTD, etc. But then I read horror stories on Unilocal and realized the problem: these companies are basically just middlemen who organize a network of independent florists to whom they subcontract work. If one of these florists ends up ruining your day, the TV guys will just give you a discount on your next purchase, give the subcontractor a warning and use your money to buy more TV spots and marketing.
Then it really hit me: when you get flowers through the TV guys, only part of the money you pay goes to the subcontractor florists. Since florists aren’t in the business of giving away flowers, they’re going to cut corners to save money here and there. Which means that the quality of flower arrangement you get is probably less than what you would’ve got from buying direct.
So, I looked at Unilocal reviews, saw that Express Flowers had the highest, checked out their website, braced myself and placed my order.
MY RESULTS:
Express Flowers hit it out of the park. Girlfriend melted. Girlfriend’s office and parents were impressed. Hell, even I was impressed – I ordered an arrangement of two dozen roses and expected that plus maybe some green filler and baby’s breath or something. Instead, girlfriend sends me a picture of this insane cornucopia of roses, 2 kinds of orchids, lilies and something that looks like hydrangeas but I’m not sure. Typical reaction: everyone (myself included) first says, «Oh my God!» before trailing off and silently studying the arrangement for several minutes.
MY RECOMMENDATIONS:
Look, I’m a fairly conservative guy, not a big spender. That said, I’ll make the following distinction. If you’re getting someone flowers because you feel obligated, just stick with the $ 9 grocery store variety. But if you’re getting flowers for someone you care strongly about and whom you truly want to comfort/​delight, ExpressFlowers is the way to go.

Joe is the absolute man, came thru with flying colors… this is the second time I used Express Flowers, and they have a customer for life. Thanks Joe!!!

Joe was awesome. I had no idea what I wanted to order my girlfriend. I knew it just needed to be beautiful. He was extremely helpful. She absolutely loved the arrangement and she’s a tough cookie to please.

I called in today to order VDay flowers. The guy who answered said he had a customer on the line and would call right back. I waited half and hour then i called back. He appologies and began to take my order. As he was taking my order i began small talk with him about the order and my reasons for sending. I expressed that i was in the dog house w/​my GF and i really need to send something special. The guy actually said to me, «im not going to do that. What if she wont take them?» My responce to that was, «what diffrence does it make, im paying for them!» He goes on to call me a F’ing AHole and hung up on me. I call back and ask to speak to the manager or owner so, He gives me a womens name and number to call. I call the owner and she expressed her concern and told me she would call me back. I didnt receive a call back until hours later. The funny thing is that the owner didnt call back, her husband did. The same guy who answers the phone in the first place. This guy was so freaking arrogant… he calls me and said to me, my wife said you wanted me to call you back. At that point i said good luck with your business dude! Later
These guys are a joke. They may be hit or miss. I guess it depends on the day.
I wont be calling these guys again! To bad its not 20 years ago… i would have driven over there and choked that guy out.
Cant do that anymore.

Excellent local flower shop. Joe is great, easy process, delivers beyond what’s promised, fair pricing. I have a picture of the arrangement, but just ask him for the tall glass cylinder with a rose ball and submerged orchids, and whoever you’re giving it too will be kissing your feet and thanking you for days!

I know next to nothing about flower arrangements, but these guys were really able help. I called, with less than a days notice, to see if I could get an arrangement for my boyfriend’s birthday. Express flowers couldn’t have been more accommodating! I was even able to get the orange roses I requested and the arrangement is absolutely beautiful. Joe was extremely responsive and and a huge help in working with me on the arrangement and delivery process. I will certainly recommend and keep in mind for all flower needs!

I received some terrible last minute news and needed to share my condolences on very notice. I called and explained the situation and the flowers arrived within the next 2 hours! The recipient even told me they were the prettiest flowers she had ever been given.
I hope to use this service again, but for a happier occasion soon.

Service was excellent and fast. Got a surprise flower arrangement for my GF on her birthday. The surprise was on me when I saw it, big, full of flowers and the quality was beyond excellent. Totally recommend these guys for your flower needs.

Great service and gorgeous arrangement. I nervously arranged a delivery from Vancouver, Canada and even called to confirm. Friendly and accommodating and beautiful work.

Was sent an arrangement by a friend and was so astonished at its beauty, how long it lasted, and the creativity. Shortly after I had to quickly put together a Bridal Shower for my older sister. Her request was vintage Miami. I got a few quotes and they were outrageous. The other companies brought me samples that looked like a funeral arrangement or a baby shower I remembered the arrangement i received from Express Flowers and of course, they were so accommodating. I told him my situation and on delivery day I was in awe with the amazing arrangements he put together for such a reasonable price! Our guests arrived and I got so many compliments on how beautiful the arrangements were. I am so happy with this and as was the bride! Thanks again for the AMAZING work!

My Valentine’s Day arrangement was absolutely stunning! I couldn’t believe how long the flowers lasted. I would highly recommend this florist to anyone who loves beautiful flowers.

Wow. The arrangement was over the top. Great customer service. Friendly and helpful. Thanks for making me look great!

Best florist in Miami. Hands down.
Outstanding service and quality, highly recommended!