Fantastic group of people working! I don’t know who all these people are leaving bad reviews. I have nothing but positive things to say about Grove and the people working there! I’m visiting from LA and wanted to get my scuba diving course done, had no idea where to go so I googled around and found Grove Scuba. I called up and talked to Sadie, she was very helpful and friendly which was a huge relief! My bf had called a few other places in town and everyone was very rude when talking on the phone. Sadie was more then willing to go through the whole process, what to bring, how long it would take, etc. I arrived in Miami and headed over to Grove. Sadie was there and walked me through all the gear I would need for my classes and really helped me pick out what I needed. They have a pretty small selection(at least from what I was expecting) but I felt like they have exactly what you would need. Showed up the next morning for our first class and met Frank our instructor. He too was extremely friendly and helpful. We headed out to the lake to do our pool and first open water courses. Frank was so informative and reassuring. It really made me at ease with my first time diving. Again, I can’t say enough good things about these guys! They really made my first time scuba driving such a great experience! Thanks Grove team!
Hilda H.
Évaluation du lieu : 5 Miami, FL
I did a lot of research before getting into scuba, since I had already a lot of experience doing free diving and snorkeling. I went to a lot of dive shops and what I drew out from them is that they are very competitive and for this reason you must be careful. Previous dive shops that’s I’ve been to have been have either been pushing for their top of the line(most expensive gear, or overpricing on the gear that they already have while other shops have everything cheaper. I stumbled upon the shops as I was coming out of a girlfriends house, so decided to go in just to look at some fins. I was greeted by Sadie. Sadie is an instructor and also works at the shop. She was very helpful and answered a lot of the questions that I had. she told me about a super awesome special that oceanic was having for BC, Reg, Octo, Dive computer and compass. for about 1000 bucks. Now I don’t know if you are familiar with dive gear or diving. But its one of the most expensive hobbies one can have and if you are reading this you probably know and agree. A dive computer on their own can run from 600 to 1000 dollars plus. A goo BC can be about 900 dollars plus and so on. This package was great and I saved a total of about 600 dollars. I came to the store looking for fins and I walked out with y entire pro gear, saving tons of money, this gears lasts many many years and its guaranteed to give you a safe dive every time. Grove scuba is my permanent dive shop and they will be seeing me soon for accessories.
Noelia L.
Évaluation du lieu : 5 Miami, FL
I love grove scuba, it is the best scuba shop ever! i have been with them since 2011 nd i couldnt be any happier, the staff is amazing and the service is one of a kind. The store manager Sadie is very professional and will give you the shirt off her back for you. All of the staff will do the best they can to make your experience the best possible. I really dont understand how people can write bad reviews for this shop.
David R.
Évaluation du lieu : 1 Miami, FL
I visited Grove Scuba to claim my Groupon I purchased last month. This was the ABSOLUTEWORST experience I have had with services in South Florida. I will make it brief since I am writing this immediately after my experience, but to sum it up, additional amounts were charged and the representative was extremely rude. The lady who claimed to be an instructor stated we must pay for additional books and courses(Other Scuba places with way better ratings would not charge additional) and also charged a $ 17+ fee for an application that is usually included. I have asked around and the«Groupon» is the same deal we can get just about anywhere else. Aside from the additional amounts charged, the representative was rude, acted as if she had no desire to «work» and gave rude gestures when we inquired about Scuba. This is simply someone who does not deserve to work with the public. I’ve had better services at the DMV on a Monday at 7:00AM than this place on a beautiful Sunday. And no, I’m not doing a good gesture by giving them 1-star, Unilocal only allows me to go so low. Save your time and money, use it wisely on a better rated Scuba place in South Florida.
David S.
Évaluation du lieu : 2 Downtown, Miami, FL
Not the most professional, or organized charter
David I.
Évaluation du lieu : 1 Seattle, WA
I’m going to write more later. My problem with these guys has more to do with the company they contract with for a dive boat, RJ Diving than them, but you are who contract with. And your customer ALWAYS comes before a disreputable contractor. Every time I think about this place I get madder.