J Delolmo Bridal Gallery

I had such a great experience from the moment I walked in J Del Olmo. My first few appointments were with Barbara and she was absolutely amazing. So honest and helpful! I said yes to the dress with the owner Vivian and she is fantastic as well. She knows the industry so well and was able to guide me in the right direction when making the final decisions and purchases for my dress. I highly recommend making this one of your wedding dress shopping stops!

This is my second time at this bridal shop for a bridesmaid dress. The service is excellent from the moment you are greeted at the door to the day you get a perfectly tailored dress.

I had such a pleasant experience here. The store is beautiful and inviting. From the moment I walked in I was greeted by a friendly, attentive, and caring salesperson. She asked lots of questions about my wedding, dress ideas, asked what I had liked and if I had pictures, etc. she encouraged me to try on other styles without being pushy and got me to wear a veil, something I was against which ended up loving! And to top it all off I found my dress! After my appointment at j del Omo I went to coral gables bridal where I had the exact opposite experience.

The attention was spectacular. Vivian had such an eye for things. The first dress SHE suggested was the one that I took! After trying so many. I couldn’t recommend them more. Amazing service! The love, dedication and patience was superb!!! Thank you so much!

I just said yes to the dress at J Del Olmo and had an incredibly positive experience. Barbara was extremely helpful. This was my first time dress shopping and she suggested that I try one of each style, which was great. It gave me a real feel for what I was looking for. She was not pushy at all and didn’t think twice about it when I told her I had a few other appointments that day and would come back later (after I had tried on a dress I loved). Also, this store has an incredibly wide selection of styles. I highly recommend including J Del Olmo on your list of bridal stores!

I purchased my dress in March of 2014. From the second I walked in I was treated so wonderfully. I was assisted by Marlin who was just an absolute pleasure! The owner is also wonderful. I recently picked up my dress after having it cleaned and preserving it. They did such a great job and were just so friendly and accommodating. Thank you very much!

Great store and wonderful, helpful staff! I purchased a gorgeous evening gown. Can’t wait to wear it! Thank you!

Overall, I had a great experience with J Del Olmo! Marlin was amazing in helping me find my perfect, beautiful wedding gown! They even gave me a wedding accessory for free! Considering I live in Tampa, they were very accommodating for my dress fittings, and made sure I had all of my fittings completed in a couple days so I only had to make one visit. Everyone was always very helpful and professional.
I would highly recommend J Del Olmo to anyone looking for a wedding gown!
Even if you are from another part of Florida — its worth the drive!

After reading mixed reviews I wasn’t sure what to expect but since this was only for bridesmaid dresses I figured if they were bad I would just leave… that is exactly what I did.
I made an appointment and specified it was for bridesmaid dresses but from the moment we got there the sales girl I got was rushing us and trying to get rid of us to go on to the next client. Not sure if they work on commission and perhaps b/​c bridesmaid dresses are much less expensive than bridal dresses she did not want to help us. While I tried on dresses the front desk agent asks her something and she says oh don’t worry I am almost done here. That was news to me as I had just started trying on dresses.
I tried on 7 dresses and as I tried on I designated 3 I liked and wanted kept aside so when I was done I could make a decision. I come out of the fitting room and ask for the ones I liked and she has already put everything away. This was the final straw and we just left. We were there maybe 20 minutes total. They have very plain basic bridesmaid dresses and all samples are in the ugliest colors and when you ask to see other colors they show you a book of swatches that are about an inch wide. Impossible to make a decision like this when so many shades are so close in color.
While the store is pretty I could not imagine buying my wedding dress there and being treated this way. I had an amazing experience buying my dress at a competing store and my experience where I bought my dress was completely different and better in every way. While this place looks nice, customer services leaves much to be desired. I would not risk getting bad service here if I was looking for my wedding dress.

Del Omo is a very large bridal store with beautiful dresses. We dropped in while shopping on the mile and came back later for an appointment. We specifically described the dresses I wanted to try on… and the lady helping us kept brining other dresses that were very opposite to what we were asking for. I was also annoyed because most of their sample sizes are on the smaller size. I am a 14 – 16 and they had very few dresses for me to try on. The lady helping me also commented that I could «eat less» to loose weight so that the dresses would fit better… So although there are a lot of pretty dresses, the customer service turned me off.

I had an appointment to try on some wedding gowns and upon arrival I noticed a stark difference between this shop and the others I’ve been to recently, not in a good way. My sales person kept commenting on how I should loose weight (I’m a size 2 – 4) and kept emphasizing that my body was oddly shaped which was the reason why the dresses she handed me did not look as good. She walked me over to the sample section part of the store and told me she would get me a good deal, only to find out that the «deal» was only $ 300 off a used dress whose color was changing due to age, buttons were missing, there was a tear in the lace, and looked tattered. I figured I might as well pay the extra $ 300 and order a brand new dress… The sales lady was not personable and would blatantly get upset each time I told her I did not like a dress. She had no respect for my opinion and did not try her best to accommodate me. I felt highly uncomfortable in this shop and I expected more from a bridal shop on miracle mile… Too bad this place lost a customer… It definitely needs to work on its customer service skills and etiquette.

After reading rave reviews about J Del Olmo, I was excited to look at their selection of bridesmaid dresses. I went into the store with two of my bridesmaids, they tried on a few styles, and we chose a dress style and ordered dresses. That initial visit was great, but everything went downhill from there.
To begin with, the store said they would contact me once all orders were received and paid for (most bridesmaids were ordering from out of town), but I never received a call, my emails went ignored, and when I called repeatedly to get information, I was either told that the salesperson who had helped me wasn’t available or else she came on the phone and said that she would check on it and get back to me… which of course never happened. I live in California but was getting married in Miami, so I was only able to visit Miami a couple of times before the wedding to finalize in-​person details.
I became so fed up with their lack of communication that the next time I was in Miami I went in, in person, only to be placated and told that all was well, they just placed the order the day before (talk about coincidence) and the dresses were on schedule. No apologies were made about the lack of communication, but at that point it was already too late to order from another store, and I figured at least we’d get the dresses we wanted at the end of the day.
NOPE. Flash forward a couple of months, past the date they’d given me as the expected delivery date, and still no word from them. I called and was told that there was a delay on the designer end, so the dresses would be 2 – 3 weeks late. Meaning they would arrive only a couple of weeks before the wedding, giving the bridesmaids little time for alterations.
At that point, I was in Miami for my final pre-​wedding visit to finalize details. I went in to the store, in person again, and asked to speak to a manager. I was told that the manager was in the back but hadn’t planned to come on the floor that day and wasn’t dressed appropriately (??) and WOULD NOT COME OUT. I demanded to speak to her but they kept saying no, and finally the saleswoman disappeared for a very long time. When she came back, she was very defensive and kept repeating that it wasn’t their fault, it was the DESIGNER who was delayed.
She also flat out LIED to me, saying the order was placed on one date when I had brought proof (!!!) that the order was placed a week earlier than what she told me. She admitted it begrudgingly.
…but that was it. I said that I wanted them to comp the shipping fees my bridesmaids had paid, since they were all now going to have to pay extra to rush their alterations, due to no fault of our own. They refused! I told them I was furious with them and would leave a bad Unilocal review, so they finally agreed to drop the shipping charges (which were only about $ 20/​person). When I didn’t leave right away, the saleswoman asked what else I wanted («I’m not sure what else you’re hoping to accomplish») and I said an apology would be nice… fakest apology ever followed, the dresses finally showed up a week or two later, and I hope to NEVER ever do business with this store again.
The dresses themselves were beautiful, thankfully! But they were a brand you could get at any other bridal/​bridesmaid store, without the hassle.
TLDR version: save yourself some stress and get your bridesmaid dresses somewhere else. This place has the worst customer service of any store I’ve ever shopped at. If I could give them zero stars, I would.

After two months of intense search of the perfect wedding gown I finally found it!!!
Out of the 15+ stores visited in South Florida, J Del Olmo bridal was definitely one of the best! They have an amazing selection of wedding gowns. Barbara, the consultant who helped me since my very first visit (and the many ones after…) was fabulous! She was extremely patient, listened to my preferences and not pushy at all. She picked the greatest gowns for me to try on and found the one! The whole team provided excellent customer service and Vivian, the owner, has a great heart; she responded very patiently (I am so picky) to all the questions I had and made me feel 100% comfortable with my purchase.
I cannot wait to go back for my fittings :)

TERRIBLE business and HORRIBLE customer service. Their record keeping system is a complete mess or nonexistent because every time you call to check the status of something (order history, shipment to out of town bridesmaids, etc.) they can’t give you a straight answer, and don’t return your calls or emails. They took so long to ship my bridesmaids dress to me (I don’t live in Miami), it is now three days before the wedding and I don’t have the dress, even though I told them multiple times more than a week ago that they would now have to rush the shipment. They also upcharged one of our bridesmaids for extra fabric, then tried to charge her an extra $ 50 for alterations to remove it when they realized she didn’t need it. Wedding planning is stressful enough, you don’t need J Del Olmo causing you even more stress that you can completely avoid by going somewhere else.
UPDATE: As if this place could not get any worse, I just got my bridesmaid dress via UPS and found out they shipped it yesterday — more than a week after I asked them to overnight it, more than a week after they charged their delivery fee to my credit card, and only three days before the wedding date which they’ve known for months. The worst part of it is that THEY COMPLETELY LIED TO ME yesterday when I repeatedly called to ask them when the dress was shipped and when it should arrive. They told me the dress was no longer in their store and it was shipped last week, which was an absolute lie based on the shipment date on the packing slip. Unbelievable!

We went there yesterday to buy my sister in law’s wedding dress and the experience was nothing short from amazing! Our budget was very limited and we were treated as if we had the biggest budget! The staff is incredibly attentive and professional from the reception, to the sales staff, to the seamstress and of course Vivian the owner. Ligia who was the sales person that worked with us was a true angel! She was very knowledgeable (30 years of experience) but still took the time to listen to my sister in law’s desires and made all of her wishes come true! They have a beautiful assortment of bridal gowns, headpieces, veils etc… The store is beautiful and big! Vivian the owner is amazing! She did not hesitate to help us and we felt incredibly welcome at her store. I would not hesitate to recommend J Del Olmo to any bride to be. It is truly the best place on Miracle Mile!

They have a good selection, lots of designers but the service wasn’t so great. Maybe it’s because I knew What I wanted, but still the service still lacked sincerity.
I left pretty quick.
May I suggest brides of America if you want mori lee?

Today was my first time trying on wedding dresses and it so happened to be a day that they were having a sample blow out sale. I honestly wish I had tried on dresses before I went to the blow out sale because they really did have great deals!
The sale had dresses 30−70% off. The dress I liked was 50% from $ 3000. In these blow out sales or maybe with every appointment (I’m not sure) you get half an hour and you get to pick 4 dresses to try on.
If you can ever catch one of their sales, I highly recommend it. They were also very kind and professional. Ligdia was kind and did not rush me. I recommend making an appointment with them prior to visiting.

Wow the service here is just amazing. I had the pleasure of being help by Pilar when my group was shopping for the Mother of the Bride. Even though there were many people looking at dresses she didn’t rush us while answering all the questions we had at detail. Her knowledge was very helpful and a delight as we had just come from a different store where the service was the opposite of what we experienced at J Del Olmo.

I hate to do this but I have to agree with Sherrie V.
I love the store but the service I had was awful. A few months ago I made an appointment and went with one of my bridesmaids to J del Olmo to on the search for my wedding dress.
The sales associate was the worst! She knew my budget was $ 2000 I told her I’m open to any style I just wanted to be timeless. I ended up selecting the dresses with my friend. She didn’t help at all!
Instead of making my experience memorable she rolled her eyes and walk away. I wasn’t confortable and of course after that not happy!
I ended my appointment after 15minutes, tried 2 dresses and had a few more on the fitting room ready to try but this lady made me feel so uncomfortable that I decided to live.
Ximena

I’ve been to almost all the bridal shops from Miami to Palm Beach. This place is the icing on a very amazing cake. I had an idea of the type of dress I wanted so I picked a few. My consultant said ‘I have the perfect dress for you… trust me”. I tried her recommendation on first and fell in love ;) It’s was perfect in every way. I tried on the others too just to see, but I purchased the first one.
I’ve been back there a few more times to pick a Vail, choose the color for my sash and to decide on flower girls dresses. I purchased everything there. My consultant was Vivian and her customer service was great, her attention to detail was amazing.
Planning a wedding can be extremely stressful but Vivian made one of the most difficult decisions seem so effortless. Oh my I’m getting married and my dress is fabulous!!! And I found it in the first 5 minutes,
Next, final alterations 5 to 6 weeks prior to my wedding date :) I’ll let you know how that goes but I’m sure it will be perfect…
Good Luck