Pizza Hut

This Pizza Hut is located in a shopping center so small and congested that parking is either a hit or miss. They have 4 reserved parking spots available for only Pizza Hut customers in front of the restaurant so if you get lucky, you won’t have a problem with the parking. There are no tables to sit at, simple only there to pick up the food.
I’ve come to pick up my pizza here a few times and it is always the same guy working the cash register. He speaks English! Which is great because even though I live in kendall, I’m not fluent in Spanish. However, majority of the people who work around this area automatically speak to you in Spanish assuming you understand it.
I give this location three stars because I’ve loved Pizza Hut since I was little going every Friday with my family when they had a sit down restaurant with the salad bar, and now they’ve become like a dominos either carry out or delivery. I asked for paper plates, and they didn’t have that either.
But on the plus side, when I order my food online or by phone, I arrive within 10 mins and my food is usually ready.

I’m probably not the right person to review a Pizza Hut since my family doesn’t eat crappy food, but here it goes.
We were having some work done on our house and I ordered a few pizza’s for them to have for lunch.
I placed the order online and in the comment section asked for one of the pizzas to only have cheese on one half.
When the order arrived there was cheese all over that entire pizza. I called the store and the lady who answered was rude and defensive. She said I should have ordered it half and half… which I did AND I WROTE IT IN THE COMMENTS. She literally said, «We don’t read the comments.» Seriously!!!
She then in a very pissed off tone said that they would make a new one. I was never even given an apology. What kind of service is that? I know this isn’t a fine dining restaurant, but some common sense and courtesy at the very least! Especially when they were the ones who made a mistake.
So they remade the pizza… half the toppings were missing and only 2 slices had no cheese. When I brought it up to the employee she said that she would give me a $ 20 store credit. What would make her think that I would want to order from here again if they can’t get my first order correct? It was an unbelievable experience. Never again.

I much prefer pizzas from specially locations, but was on the way home and craved salad/​pizza, and recalled that back in the 90’s we used to eat here for lunch, as they have a salad/​pizza bar.
Got down with my toddler. The salad bar was okay, though lettuce was drenched in dressing, not sure why they would add the dressing if they set out containers for you to chose dressing on own. The pieces of vegetables were cut quite large, more for dipping than to be eaten with the salad, if that makes sense (big sticks of celery, big sticks of carrots, etc).
As for the pizza, most of them tasted undercooked. They did do a good job at replacing empty trays, and keeping bar well stocked.
Service was also good. Created, asked what we wanted to drink, cleared out table, etc.
I wouldn’t return for the salad/​pizza. Maybe just for carry out.
Note: breadsticks were hard as a rock. Inedible, and sauce did not look appetizing, at all.
Adult:$ 8
Kids: $ 3
Plus taxes
Location was freezing and waiter said she couldn’t do anything about it.

This was my first experience with this Pizza Hut location and it wasn’t so bad, I mean compared to my past experiences.
I did my order online and it was finished right on schedule; when I went to pick it up though, a customer was complaining about his order being garlic bread and not breadsticks. So the manager added breadsticks to his order and gave my order to him so that he didn’t have to wait longer.
To compensate me for having to wait for my breadsticks, the manager gave me a free order. But later sat with me to recommend taking the survey for a $ 10 coupon, and giving her location a great review; so it seems to me the breadsticks was a way to get on my good side after being delayed another 10 mins.
My pizza order tasted great, cooked and cut well and the toppings were spread out evenly. I ordered Mild Buffalo Wings and tasted exactly mild, in the past some mild wings I’ve ordered were never mild. Overall a good place to get fast pizza at a good price.

wtf happened to their deep dish? Okay since Pizzeria Uno said bye-​bye to us years ago the closest thing (not close at all actually) was the deep dish here. But now its just this somewhat gross dough smothered in grease.
This coming from a guy who’s #1 favorite food is pizza and will even eat a tostinos frozen pizza and be a happy camper. But the amount of oil that oozes out of the crust. Guess who’s not eating here anymore?

I used to order many times online delivery when I’m at work for my kid’s without any problem, one day they decided to ask for a credit card… they never told me that they gonna need it. … They never call me or anything to letting me know what was going on, after the delivery guy was at my door he just take back the order. My kids call me not knowing why the guy left. I can order food any place else. Never again.

This place is horrible! All of the employees are on their cellphones taking personal calls. The don’t greet you, no one pays attention, I had to wait like 15 minutes at the counter before someone acknowledged me.
Finally when acknowledge and asked for information, they advised me they messed up my order and they had redo it.
STAY AWAY!
Get Papa Johns! Better, cheaper, and less hassle.

This place is awful. After screwing up my first order after waiting for 2 hours to have it delivered, I was given a credit once I called and complained about my order being wrong. They tried to make me pay for tax and delivery on my credit when I was previously told my next pizzas would be taken care of. I just received 2 pizzas that look like the correct order but seem to have been tossed around and completely under cooked. I will never order from Pizza Hut again. On top of all of this the delivery driver demanded a tip because it said on the receipt «tip not included». A complete joke.

I usually don’t eat commercial pizza but it was my son’s birthday and I wanted something quick. I placed the carryout order online via my phone. Pizza was ready on time and the lady was very nice. The pizza itself was ok but keep in mind I don’t eat this type of pizza. But my kids enjoyed!

If its a busy night for them, be warned and stay away. Not worth it. Why you ask?
Well my pizza arrived 2 HOURS LATER and then it was the completely wrong pizza. Every time I called to complain the hung up on me.
They usually arent so horrible, but I rather drive to a pizza hut far from my house then order from there again.