Rent Max

Found this place once landing in MIA.
I wasn’t thrilled with having to get shuttled from the airport, but it was a great rate. We got a full size sedan, and it was pretty clean. The exterior was dinged up, but you kinda expect that from rentals anyway.
The guy tried to force us into getting a Sunpass for $ 8 a day – and was insistent that we were going to have to use toll roads that didn’t except cash.
We’re from south Florida, so we know how to get around… even if we needed to pay a toll, $ 8.00/day is RIDICULOUS! I have no doubt they get some kind of «kick-​back» for getting people to buy into this «convenience».
The other thing was one of the tires was way overinflated (it had a display) and was losing pressure as we drove. Of course, driving an unfamiliar car on the highways I was nervous we could have a blow out.
And the wipers didn’t work very well – and in Florida you need wipers!
I can not complain about the shuttle driver, very nice and quick to pick us up.
Picking up the car and dropping it off literally took minutes.
But, HAVE YOUR OWN INSURANCE CARD with you, this will help you avoid high security deposits and additional costs.

I would not recommend this business to any one. They advertise unlimited mileage, when you get there they will tell you unlimited mileage is only for non Florida residents, yes Florida residents are penalized for living here. No where in the website explains the unlimited mileage is only for non Florida residents. The employees don’t seem to care about the customers. Customer service is very poor. To think these people are the face of Florida and at times of the United States. The unprofessional behavior to the customers and false advertisement of this business is definitely a poor example of a business who comes in contact with so many tourists.

Meine Mutter hat mir im Leben etwas sehr wichtiges beigebracht: mach es billig, mach es kompliziert und genau das trifft hier bei RentMax voll zu. Warum das ganze so ist, werde ich an unsrer 14 tägigen Vermietung in Fort Lauderdale erklären. Alles negative fängt bei der Vermietung selber an. Die Mitarbeiter am Schalter versuchen einem weitere unnötige Extras aufzuschwätzen und lügen einem noch dreist ins Gesicht. Beispiel: Toll (Mautgebühren). Uns hat man versucht für 8,25 $ den unbegrenzten Pass zu verkaufen. Wir haben eine Rundreise durch Florida gemacht und die Mitarbeiter sagten uns, dass auf unsrer Route sehr viele Stationen vorhanden sind und es Pflicht ist. Das kam mir sehr seltsam vor und deshalb haben wir abgelehnt. Einen Tag später haben wir einen dort ansässigen gefragt und uns wurde gesagt, dass es diese Mautkleber in fast jedem Supermarkt gibt — Stichwort Mini Sunpass. Kosten 5 $ + 10 $ mindestaufladung (alles, was nicht verfahren wird kann man sich auszahlen lassen). Lange Rede kurzer Sinn: Am Ende haben wir ca 10 $ Maut während der gesamten Mietdauer bezahlt und sind über 1800 km gefahren. Jeder kann sich selbst ausrechnen, wie viel das gekostet hätte, hätten wir die 8,25 $ Tag mitgenommen. In meinen Augen ist das dreiste Abzocke und Irreführung des Kunden. Ich werde nie wieder bei RentMax mieten.

Worst service ever. Lack of ethical practices always trying to charge more. If you have to leave the country early or return the car early they will charge you the full amount. Horrible customer service. Lack of passion for job. They explain things in a rude way.

Rude people. Dishonest people. Hidden fees for local driver, really? How does it make sense?

By far the most economical choice. They even upgraded us to a minivan for free. The reservation was easy and what made them amazing was how they helped us catch our flight after sitting in traffic driving 30 miles in 2 hours. Hugo and Salvador went out of their way to make sure we caught our Delta flight! Thanks Rent Max

DO NOT RENT A CAR HERE. Their prices look great… until you get to the counter and they try to tack on all crazy stuff, including «supplemental liability insurance», a «state requirement in Florida», which your own auto insurance policy (from any state) usually covers,
but they don’t offer up that info. It’s especially fun to look into it on the spot and then embarrass the tool at the counter. ;)

Rented a Camaro convertible for 3 days. The total was like $ 180. The rental place is not inside the airport but a shuttle runs every 10m to and from… renting was easy. They held a deposit and asked if I wanted a Sunpass which is around $ 8 a day on top of the total (optional). The only drawbackS were that the car was on E, so I had to go directly to the gas station. The tire monitor alert came on and the car didn’t seem to be cleaned from the previous driver. Everything else was cool.

Horrible! They will do whatever they can to entrap you into insurance or mileage fees. Florida residents BEWARE… Unlimited mileage does not apply to FL residents.

This place is so shady. I booked a car for 2 days because it was the cheapest. I regret my decision and would have paid more to go with a better company. Both people I interacted with during pick up and drop off were rude and irritable. The cars are junk and smell bad. Mine had bald tires, over 60K miles and the maintenance light was on. Smelled like cat pee and cigarettes. I feel like there must be some laws against renting out unsafe vehicles to customers.
Also, they charged me an extra $ 9 a day for the Sun Pass pay-​by-​plate. I only found out after the fact that they don’t give you anything for this (toll-​tag, pass, etc). If I knew then what I know now, I would have declined all Sun Pass options. They have no way to track if/​when I went through any tolls, so what’s the difference. Lastly, the rent max site is off site. You have to go to the rental car center, then hop on their shuttle from there. The shuttle is about a 5 min trip. Hope that helps some of you make your decision about this place.

Terrible place to rent a car. Beware if you’re a Florida resident, there is a 200 mile per day limit. The representative was incredibly unhelpful and insulted my intelligence. Save yourself some time and money and rent somewhere else. Very unpleasant experience. Rent at your own risk.

Terrible Experience. Took about an hour for the shuttle to pick us up from the Airport. We called several times and received the response «Hes on the way.»
The car had less than a quarter tank of gas when we go it. The car broke down the first night we had it. It would not accelerate and multiple lights on the dashboard turned on. I was told to drive from Miami where i was to their location on Fort Lauderdale to swap the car for a different car. The car was very dangerous to drive and after many arguments, they agreed to bring me a different car. The manager, Jeffrey, claimed to «make it right» when i returned the car on Sunday but of course he wasnt there to adjust the pricing as he claimed he would. He is not answering my calls or returning voicemails. Seems very sketchy to me.
Thats the last time i try and save a few dollars on a car rental.

My girlfriend and I came down to Florida to go to Key West. It’s a lot cheaper to fly into Miami and drive down than it is to fly directly to Key West, and we wanted to enjoy the scenic drive down there anyway. We were really looking for an A to B car for as cheaply as possible and boy did Rent Max provide that!
We got a Corolla for $ 100 over 5 days. The quality of the car was not so great, but we didn’t really care. They did ask us to provide proof of insurance, but I have a smart phone app for my insurance company, so I was able to easily provide that. The shuttle from the airport arrived quickly for when we requested it, and the check in process to get our car went smoothly as possible. No issues at all.
If you are a tourist flying in from outside of Florida, and you’re looking to save money, Rent Max is definitely the way to go.

Terrible service and they try to obtain extra cash by charging you more if you don’t check. They charged my account extra 20 $ when I questioned they said its a valid charge called convenience fee. When I questioned their manager he said it was a system error and removed it. The car was very dirty and someone had puke in it. Don’t book it.

My husband and I moved to California a few months back, but travel back to Florida often since we have family and friends there. For Thanksgiving weekend, we booked a rental car last minute and almost everything was booked or ridiculous expensive. So, my husband came across Rent Max close to MIA off of LeJune with cars available and a reasonable price. Knowing Miami, I was a bit skeptical but I proceeded since we had no other choice.
We arrived at the place around 6am to pick up our car. It took over an hour for them to process everything. When we were finally given the keys to the car, we were told as per company policy Miami residents are only allowed 50 miles per day in the car because Miami people tend to «abuse» their cars. I started laughing in disbelief as we are not newbies to rental cars and I thought the mile limit was absurd. I explained to the guy at the desk that the mileage was ridiculous since driving from Kendall to Ft Lauderdale alone is already 40 miles one way, as well as driving from Kendall to South Beach is around 30 miles roundtrip. He rolled his eyes and said that he wasn’t able to do anything and if we did go over the mileage he would have to charge us.
I was exhausted from a 5 hour flight, so I told him that we would just head to Enterprise and to cancel our reservation. Honestly, how do you expect us to only drive 50 miles a day when on vacation and staying in Kendall, lol? He then called us back and agreed to give us 100 miles a day instead for $ 12 more on the final rate. I was still a bit skeptical, so I asked him for a final statement with the charges that specifically stated that we would have 100 miles a day and the final price. I truly don’t understand these «company policies» towards Miami residents; it’s ridiculous.
The car we got was a 4 door Nissan Altima and it wasn’t anything luxurious. The exterior had dents all around, no rims on the wheels, and the interior stained all over. When we drove the car on the highway, we also noticed it had alignment issues and it was pulling towards the left. We ended up barely using the car and just getting rides from our family. Considering they took a $ 1000 deposit, I truly was expecting something better.
Anyhow, even in mere desperation I will definitely not rent from this company again. We ended up getting a car to do what we had to, but it was too much of a hassle. I rather pay the $ 200 for a better car and service from another rental company.

We got a Corolla in decent shape for a great price. Nice and unexpected upgrades in this price class were better than expected interior and a decent stereo with iPhone integration and USB charging. Staff was friendly and efficient.
We bought the SunPass upgrade, a must have on Florida’s ubiquitous toll roads. We declined CDW which was accepted without issue and Car Max put a $ 250 hold on our card (fair enough) which was released upon returning the car as far as I can tell.
I was consideri to take off one star for location and dingy office, but then again, that’s the price I paid for the low rate.

INSANE!!! I travel many times a year and rent cars 5 – 10 x a year. This has been the worst experience I ever had. Long story short… DO NOT RENT FROM THESE PEOPLE!!! It is one of the cheapest, but not in the end. They tried to charge me $ 1000 for a small dent, they refused to give me any of MY paperwork. Guy behind the counter got in my face and started yelling. INSANE!!! calling the BBB…
Got a 2014 Mustang Convertible…
Speed restrictions on cars. Car cut out at 75mph!!!
Volume control limits. couldn’t hear the radio when the top was down!!!
You have to get there insurance, or proof that your will cover their car!!!
Took over a hour to get my car with NO line!!!

These people are thieves!!! they will take your money and after you drop the car off they will take more money from your debit card without authorization!!! I’m trying to get my $ 60 back that they took from my debit card without my permission! they charged me $ 60 in cash (that ALFREDO took the day we pick up the car! and also a very dishonest employee of this company) and then took more money from my account! that is stealing!!!
A lady named KENIA is very rude and have no knowledge of costumer service!!! I’m not asking for a favor! I’m asking for what is mine and that your company took from me!!!
These company along with its employees are very dishonest and unprofessional!!!
next time I prefer to pay a little bit more and go with a professional and honest company inside the airport!!!

$ 1000 deposit if you are renting with a FL license which is already bizarre, but they charged my parents $ 2000 for some shady reason. Now I am reading on this site that they charge other people $ 250. My parents were renting a 4 door Sedan.
Any company is entitled to their own policy, but they should be able to explain it. They unable to explain further than «They are from out of town.» I am on the way to pick my parents up right now. Very glad my parents left and didn’t do anything with them.
Going to add a star just because I didn’t give them a chance to confuse me further, therefore I don’t know how that would have went. Just got my parents and RAN, Forrest, RAN.
Except 30 minutes later we were still close to the store because they’re located in the nexus of traffic.

Everything went smoothly when I got a great deal for a rental from a deal site in March. They even upgraded me to a convertible from an economy at no extra charge. It wasn’t until April I noticed another charge on my CC from them for a few dollars and now this month there are 7… SEVEN charges and debits on my card! Why!!! Never again. Better off paying full price and not dealing with the hassle!

Took a friend to rent a vehicle. First they are not in the MIA rental lot, they are off Lejune next to the GreyHound Stop.
My friend got the rental for «cheap» but the car was scratched and making weird noises. He got the insurance thru Orbitz so he skipped the problem of the non insurance situation but it took over 40 min from in to out.
Customer service needs some real help! & the fleet need some maintnance.