CHECKTHESOLESBEFOREYOUBUY! I went with my grandmother to return shoes she hadn’t worn out yet. They told us the sole looked used(and it did) so they couldn’t take it back. The woman who helped is was very amicable, but the policy was ridiculous, specially since some shoes in store looked used also. There was nothing the salesgirl could do. We wasted money because of their mistake. So again, check the soles before you purchase!