I waited 30 minutes to receive one of two drinks. The entire line of around 12 people behind me received their drinks before me while I stood there and the manager ignored me. The manager was rude and dismissive but the two of the younger employees were polite and apologetic. Don’t bother stopping at this place. Go elsewhere.
Rebecca R.
Évaluation du lieu : 4 Madison, WI
I am totally on board with a coffee place that has a drive thru.(Because who hasn’t had that Sunday morning where you just want to throw on a coat on over your pajamas and get a latte without anyone seeing you?) So I was delighted to learn(months ago) that the Greenway Station Starbucks was moving to a new, drive thru enhanced location. Do I need to review the coffee? It’s Starbucks — everybody knows what it tastes like. Not my absolute favorite coffee, but when you throw in a phone app that lets you order ahead of time and skip the line — Starbucks goes to the top of the list. Oh — and a nice story about this location. On Thanksgiving, I did the aforementioned«drive thru in my pjs» thing. I pulled up to the speaker, was greeted, and said, «Happy Thanksgiving! I’d like to order…» When I pulled around to the window, the barista said, «That’s on the house.» I said, «What — why?» And she said, «You were the first person to say ‘Happy Thanksgiving’ to me today.» Score! I will be back — because Starbucks. Drive thru, pre-order app, nice people — no brainer.
Sara V.
Évaluation du lieu : 2 Middleton, WI
It’s going downhill. We love an occasional coffee date this morning DH ordered a peppermint white mocha, I had a latte with raw sugar and a piece of gingerbread. His peppermint mocha wasn’t, maybe gingerbread? My loaf was stale and when I took it to the counter the manager was condescending and told me it’s a dense loaf and then yelled at the«food girl» to get me a different piece, she was apologetic and very sweet. I think the demise of this place will be the manager.
Christopher R.
Évaluation du lieu : 3 Madison, WI
The Deming Way Starbucks recently moved across the street from its old location. The new place looks great, with lots of seating and power outlets available. The food selection has been hit or miss, though, with very few sandwich /box options available from Starbucks’ menu. My biggest problem with the place is the flies! Seriously, why are there dozens and dozens of flies inside a brand new coffee shop? I’ve gone there to get work done on 4 occasions in the last couple of weeks and have wound up just leaving after a little while because of the flies landing on me constantly. There is a drive thru, so if you don’t plan on sticking around this place is fine.
Ashley T.
Évaluation du lieu : 1 Middleton, WI
Messed up my order. Forgot one of my sandwiches. Then it was cold and not cooked. Rude manager barking out orders to employees to get to the counter and try to sell things. Will not be back. Waste of money.
Autumn H.
Évaluation du lieu : 4 Baton Rouge, LA
I received fast and friendly service at this location. The drinks and food are standard so I don’t think I need to review my breakfast but I did want to acknowledge this location as doing a good job.
Sarah H.
Évaluation du lieu : 3 Pingree Grove, IL
It did take a while to get our drinks here, but they were super apologetic. It wasn’t a big deal as we realized there was someone new that was also training so it took a little longer to get all the drinks ready. Not a big deal. Drinks were tasty and I had happy kids.
David E.
Évaluation du lieu : 2 Madison, WI
It is so-so. I went in on a Sunday morning so it was pretty slow. The employees were busy talking so they did not great me when I came in and then I asked for them to clean some tables… I got a sigh and the guy went and cleaned the tables. Not a single clean table in the place. You would think if it was that slow the place would be clean!
Elizabeth R.
Évaluation du lieu : 3 Madison, WI
I am always iffy about chain locations. Usually you can not mess up a Starbucks too much. This location was missing something. The staff was busy having conversations behind the counter so service was slow. The customers were not being attended to. I had an event near this place so I went two mornings in a row. Each morning something catastrophic occurred. Day one, while handing a venti coffee to a patron, the barrista was handing the coffee while securing the lid, which resulted in the coffee tipping over and hitting four people. While cleaning up, I mentioned that coffee was still under the counter and you would have thought that I told the barrista he was completely inadequate. I would just hate for someone to lean on the counter and get residual hanging coffee. Day two — They ran out of something. Not sure what. But something. I know this because they were all milling around talking crap about someone who was not doing their job. The funny part is that no one was attending to the people in front of the counter. Just saying. The caramel mocha was completely average. Nothing special. Definitely glad my event was over but I am sad to see no other competitors in the area but McDonald’s.
Colin U.
Évaluation du lieu : 4 Madison, WI
I haven’t been to this location as much as I have some of the other locations but I do enjoy this location. Again they are all kind of the same in a sense but its about the interior and the experience. I actually quite like the people who work at this location. I have seen the same people working here for a while now and they always make me feel so welcome. They are usually a couple of early 30’s to middle aged women working here that make ya feel like mom is welcoming you home. «What can I get ya hun,» «How’s your day going sweety,» that kind of stuff. And some people may not like that but I enjoy it because it makes you feel way more comfortable to be somewhere. They are always fast and efficient and any extras you may want are stocked plentifully. The one small thing I don’t like is that they are tucked away and really have to be looking for it to know where it is and it is sort of a small building. It can get really cramped if there is a line in there and pushed against some of the valuables. Nice place to stop after some shopping if ya know where it is.
Matt V.
Évaluation du lieu : 4 San Francisco, CA
it’s a starbucks… what can I say other than it’s as great as every starbucks I’ve been to! Friendly service and a consistant product. yay!