The UPS Store

Tired of finding the right box to use for shipment to Germany — went to my local UPS store – store associate Bre was awesome! I like to find free boxes but didn’t want to use alot of time searching local grocery stores and having to alter the box to fit —she gave me the size I needed and scored the box — gave me incredible info on best way to package and tape — I do alot of shipping and presentation of my items are important — I am so happy to have store local to me — definitely will go again. Thanks!

Please go elsewhere… no service is BETTER then their service… I suffered from their negligence for not shipping as I instructed them to… worse yet they didn’t even care. my items are now ruined…:(

Best to avoid here if possible… just my opinion. you can get your own.
very unprofessional… just can’t trust them.

I went to pick up some signs I had printed for my small business in Middleton. The woman there was so rude that I walked out and drove across town to Fedex. I had been a customer at this UPS store for flyers and signs for the past few years and had never seen this woman there before… Nonetheless, I will never spend another dollar in this place. On another note, the people at Fedex were pretty nice.

If I could give this zero stars, I would. I went in to have some documents printed off for work, and went in as soon as they opened. It took almost 40 minutes to print a total of about 12 pages because of some computer issue. There was no one else in the store. I also had two cards to mail to the same address and since I was there and ran out of time to go to the post office, I sent them through UPS. Or so I thought. I was given a receipt with a tracking number and went on my way. Five days later, I find out the package (which my receipt said was shipped as a «first class package») still hadn’t arrived. I tried tracking the package on the UPS site and the tracking information was invalid. I called UPS and they could not use the tracking information and suggested I call the store. I did and as soon as I started to provide the tracking information, I was told «No, you shipped that with a first-​class stamp. We can’t do anything.» Well I didn’t ship it that way, you did, and it would’ve been nice to know it went through USPS. I then called the post office and they said the tracking information was invalid and have no way to track a first-​class stamp without tracking information. So hats off to you, UPS, for losing anniversary cards for my brother and parents. You won’t be getting my business ever again.

This is by far the worst UPS store I have dealt with. A package was not delivered to my work because it didn’t have a suite number on the address, a suite number is not necessary because we have a front desk that handles deliveries. Then they mailed me a letter stating that I had to go to Middleton to pick it up or they would send it back to the store. I live no where near Middleton and refuse to pick it up. So hope and pray that you do not have to deal with this store.

The worst. They tried to have my car towed for parking in their «delivery spot» that was marked with a sign so small you’d need binoculars to see it. Not cool.

Way overpriced! Ship it via FedEx, USPS, or another way.