While the wife and I are usually pleased with the Kohl’s staff and the merchandise, we were NOT happy with the manager at the Middletown location. The Saturday after Thanksgiving we went to Kohl’s and the line were long! So my wife and I decided to go the the jewlery dept. to purchase 3 items. Seems like we weren’t the only ones that had that idea. Well. this angry little man comes walking over so quickly, almost trotting raising his voice and saying that if we werent there to look at or purchase jewelry then we HAD to get off the line!!! This nasty little man, named Jose, was some sort of manager and he was the most rude and disrespectful employee that Kohl’s probably employs. Even the cashier that we finally went to was in shock at how badly and unprofessionally he behaved. People in a management capacity have NO business treating customers with such disdain and rudeness. Perhaps his lack of stature is what makes him so angry.
Deb S.
Évaluation du lieu : 4 Mellenville, NY
Yes I went black Friday shopping against my better judgment but only to Kohls and only after noon the store was a wreck however my four stars go to the employees they were gracious kind very early and unbelievably nice for the pressure they were under this was a had a good experience with employee from the store. Hooray for you from Kohl’s employees