Schlotzsky’s

Very good friendly place things are going good with the remodel. Food quality is improving too

Won’t be back. There has to be a level of «care» when you have a job. It does not exist here. Unless you’re buddy buddy with staff don’t expect even decent service. I say that from experience. They will pass out anything in any fashion. Cold, sloppy, greasy, messy. whatever suits their mood. It’s unfortunate as this is my third and final attempt at good service here. Whether intentional or not the lady tried to overcharge me. Check your order and receipt. My aunt worked at schlotskys for so many years and to see it in midland now is pretty disappointing. I will continue to go to locations outside of Midland, my hometown. But as for my trips in Midland (mainly the Andrews hwy location) they HAVE GOT to improve their service and care.
I’d much rather go to Wendy’s and that’s a huge stretch for me.

Terrible management which led to my terrible experience of terrible service. Trash was everywhere and the drive through took 15 – 20 mins after my card was charged for the meal. I was the only one in the drive through and no one was being served dining-​in. When the sand which did come out it was poorly sorted and minimal ingredients (contents). If Schlotzskys knew that their name was getting dragged this deep in the mud they would’ve pulled this franchise owner a long time ago. There no wonder the parking lot is vacant the majority of the time I have passed by after my experience.
I hope no one has a bad experience like this again at this location.
Enter at your own risk.

My medium original was all bread and skimpy on the inside. It had the butt end of a tomato about the size of a dime. Complained to the manager and was told they go by weight, (reason for the all bread and skimpiness i guess) but she did make another one that was better.

It’s one thing to wait awhile for your food but when a family of 7 that came in way after you gets their food first… That’s when it really starts to irritate me. When we finally got our food it was actually pretty decent and the gave us free Cinnabon due to the wait.

That’s cool that they have a drive-​thru. The sandwiches are not that great, kinda pricey for what you get.