Staples

Been in here 30 minutes, probably seven or eight people working in here, wandering around like a lost soul and no one has asked if they can help me or what I need. Horrible customer service.

No one greeted me or offered to help during my visit. Store floor was nasty and aged. There was a relentless beeping going on. The manager was behind the cash register.
Woman at the service desk was not in dress code wearing a red t-​shirt and no name tag.
Veronica checked me out and was very pleasant.
The line was really long and they called for help. The two female managers were just watching and they were having their own side conversation but then walked into the office. One was younger and not in dress code and the other manager had an untucked shirt and excessive makeup.
The people in front of me complained to a male manager that no one ever helped them in the copy center. He took accountability and tried to make it right.

Customer service is not Midland’s seeing point, I get that; however Staples in Midland is one of the top of my «Worst Customer Service» places. I’ve gone into the store multiple times to buy different supplies. I went in a few weeks ago to buy some printable business card paper, marked at $ 49.99; when I get to the cashier, he didn’t say a word to me. Once he had my total, he just looked at me, not saying anything! The paper rang up at $ 57.99; I asked him why the price was different. Without saying a word, he changed the price and said «there.» I’m sorry, was it rude of me to ask why there was a difference?! I would have paid the higher price, just wanted an explanation.
Yesterday, I went back to Staples looking for glossy, legal size paper. After searching for about 29 minutes without any help, I go to the printing desk. They have the paper I’m looking for in their sample book. I ask if I can buy some and the lady at the desk acts like she has no idea what I’m asking for. She then argues with me that the paper doesn’t exist. What a freaking joke. I won’t be going back to Staples anytime soon.

Got here early at 8am to print some work stuff, running late for work to find out the copy and print center is not available till 8:15. Bussiness hours says 8:00am staples! Not 8:15!