I refuse to go into this location for anything anymore. I would take the long trip to any other Verizon location. The store is rarely ever not overflowing with customers that are waiting for assistance. I never get any help, and I’m positive it’s due to my looking younger than 18. Nearly everytime I’ve been in this store, I’ve come in, stood in the line, had an older person come in line behind me, and the greeter goes to them instead of me. I remember particularly when I came in to pay full price for a phone as a surprise gift to someone, and nobody would assist me. They always took other customers who had come in after me. On days I’d tried to make purchases at this store when it WASN’T packed, It’s like pulling teeth to try to get someone to help you that isn’t acting like you’re trying to pull them away from something brutally important(like staring off into them all while standing behind a greeter’s counter.) Their representative’s personalities are nearly non existent and pretty much not helpful. they seem completely clueless as to what’s going on. Like I said, go to any other location but this one. FYI Verizon in Midland, I’m 21, married, and have quite a bit of money to blow in your store. But because you’re a bunch of jerks, you aren’t going to get my business.