The Sweet Tooth Fairy

Often baked goods are stale. Not my favorite place. Went again @ the suggestion of a food blog. The frosted oatmeal cookie was harder than a dog biscuit.

Tried their decorated sugar cookie. Took one bite and spit it out. Not good. Husband tried after me and couldn’t eat it either! Maybe the cakes are better, but won’t be going back.

Sugar Bombs! When I first tried these cupcakes and cookies a couple of years ago I was smitten. But, the more I go back, the more I change my mind. First off, they really need to train or hire better employees. The teen girls tend to be unfriendly, snotty, and generally seem annoyed to have to do their simple job. I can’t stand that! Second, the quality is inconsistent. They are either waaaaaay too sugary, so much that it’s hard to taste any flavors, or the cupcakes are dry and rubbery. I took a choc/​choc cupcake back and explained why it was awful and the girl said, «yeah, the bakers said this was a bad batch.» Then why are you selling them!!! I’m starting to think that the reason they are still in business is the darling décor in the shops.

This shop is all about its cake bites and it makes the best cake bites I have ever had. Every time I come back home to Utah, I always make it a priority to stop by and buy some cake bites because I still have not tasted cake bites as delicious as the ones here. They are moist, creamy, and dense with the perfect ratio of frosting to cake. They are never overly sweet and every flavor I have tried has been delicious, including the monthly ones. My favorite monthly flavors are peppermint, samoa, mint chocolate chip, ice cream sundae, and raspberry mango, and I always buy Fairyfetti, Oreo, cookie dough, and red velvet from the everyday flavor selection. I love the cute fairy-​like décor of the shop, and every time I walk in, it just brightens my day because the atmosphere is so cute and light. After discovering The Sweet Tooth Fairy when it first opened, I never go anywhere else for cake bites, and I have stayed a loyal customer since then.

Love these cupcakes. I was really sad the location on state street closed. This one is great too though. I can’t wait to go get me some more cupcakes!

My daughter wanted to go here because she watched Cupcake Wars on Netflix. We ordered a variety of gluten free and regular cookies and cupcakes. It was all gross! Everything tasted old and dry. The employees were sweet and the store is darling but it’s gross. Nothing was finished and we all have sweet tooths. We really wanted to like it but we won’t be going back.

Yep, pretty much a favorite — I get a box of ½ dozen weekly and deliver to clients. *be sure to ask them to add ribbon and looks dynamite. Great gift since its great tasting and above all LOCAL!

The cake bites are delicious. Need I say more? I think not. I love ordering a dozen different cake bites and enjoying all of the many favors, including the seasonal offerings they routinely make. If you have a sweet tooth, do yourself a favor and go visit The Sweet Tooth Fairy.

If I could give 0 stars I would. To start off, the employees scammed my husbands credit card and used his information for their own personal use, he found out by getting a letter in the mail from his bank. Secondly, they refused us service for a cup shake two hours before they closed because they had the put the machine away, two hours before close? Probably the worst customer service, rude when trying to decide on what cupcake and short on questions! We used to love this places but after terrible customer service time after time and our credit card number stolen, we won’t be back.

My sis was visiting Utah and we both were craving for cupcakes and decided to check this place out. We bought a half a dozen of cupcakes and we couldn’t wait to get home to eat them. I love red velvet cupcakes, but the one I had here was gross. All I can say is YUCK! It was very dry and didn’t even taste like a red velvet cupcake at all. The frosting wasn’t even cream cheese, that was disappointing. The strawberry shortcake cupcake was soft and fluffy, but the frosting was way to sweet. After trying those two cupcakes, we both lost our appetite and didn’t care to try the other ones.

I pre ordered a few gluten free cookies and frosting for my daughters class party for the gluten free kids. I called in my order at 11 am and said I’d be there around 5. I then called at 1 to see if it was ready by chance, and it wasn’t which was fine. I said I’d be there at the original time to pick up. I get there at 5 to have the girl tell me a gentleman picked up my order. I never told them a man was picking up my order nor did they verify the name. So they gave my order to some man who came in before me and said he needed GF cookies. What is the point of pre-​ordering if you just give people’s orders away.

We love getting deals on Living Social to come to this place. The cakebites are to die for! We’ve also come a lot for cupcakes, they are so delicious, it’s our special place where we come for our sweet tooth fix. Location is great, right between Ft Union and 1300 east, around the corner from Ross.
They constantly have themed cookies, cake bites and cupcakes, we haven’t tried the Christmas ones but the Halloween cake bites were outstanding. It also makes a great gift if you buy the Living Social deal as they all come in nice gift boxes (a set of 3). Score!

This place it amazing. They are seriously my favorite cupcakes and dessert place. I recently even branched out and had their cake balls and sugar cookies. and they were even better than the cupcakes. I can’t get enough of this place!

SO DELICIOUS! Every cupcake is absolutely adorable and delicious! Must go! Cake bites are SO YUMMY.

This is by far the worst customer service I’ve had in a very long time. In a new generation that focuses primarily on the customer experience, the sweet tooth fairy loses.
My wife ordered $ 60 worth of cookies for a company event. I called ahead to make sure they were done and ready to pick up. Because I had my young son with me, I wanted to be in and out. I spoke with Diane at the Midvale, UT location and gave her my wife’s name and store name and she said they would be done at 4:30. I asked if they would be done any earlier to which she replied with a chuckle «NO!» (This, in case you don’t get it, is not acceptable. A simple explanation of why would suffice)
I arrived promptly at 4:30 to pick up this order and was told when I called, they thought it was a different order I was referencing. I’m not stupid nor was I born yesterday and I know for a fact only one order existed for my wife and her store. Here is the best part:
«Your order won’t be ready for another hour» is what I was told. So my son and I sat in our car for an extra hour. If you’ve ever had the pleasure of sitting in a parked car for more than 10 minutes, you’re not missing anything.
Upon being able to pick up the order (at 5:45), there was no apology, no offer to have my son come in and enjoy a treat on the house, no empathy… NOTHING! Just sign this $ 60 charge and take your order!
At this point, I was just happy to be leaving this terrible place and drop off what were to be delicious, custom cookies to my wife’s event. On my way out, I ran into a coworker of mine who wanted to order 3 baker dozens of realistically anything they had; more on that in a minute…
I snuck a peek at the cookies my wife spent $ 60 on. There was 53 of them. I got that uncomfortable tingle when I saw that they looked like they came from Walmart and had this nasty looking thick frosting slapped on the top. I can’t even believe this place exists. I thought we were being Punk’d.
I didn’t mention any of this to my wife, instead one of the upper managers who flew in from California for the event took notice and was livid that this was what $ 60 produced.
The very next day, I noticed my coworker came in with some generic cupcakes. I noticed they weren’t in a sweeth tooth fairy box and I asked what happened. She explained that when she came in and wanted to place a larger order they explained that it would have had to be in advance. She explained that was no problem and that she would just buy what they had available. The response she got blows my mind! «I can’t let you do that, it would clean us out and we wouldn’t have anything to sell!» That’s the answer she got. Forgive me if I’m wrong, but isn’t that the goal, especially in a business that deals in perishable goods?
She ended up going to a grocery store bakery and bought what she needed.
My point is that this terrible service literally happened in a span of not just a week, not a day, within an hour of each other. I don’t think it’s coincidence and I’m sure we aren’t the only ones to experience this service.
Forgive the language, but if you plan on staying in business you should consider getting your shit together.
Sincerely,
A very unsatisfied customer
(I’m sure there are many more)

The Sweet Tooth Fairy is pretty good, but doesn’t stack up compared to places like Georgetown Cupcake (DC). The quality of the cake is decent I’m just not a huge fan of their frosting, it’s a little too much.
The store itself is cute and the service has always been good.

GROSS! Let me get straight to the point. The cake isn’t moist at all, matter a fact it’s hard and dry. The icing taste ok but is hard as well. I have been to several cupcake shops in various states. This is the first one I’ve been to while in Utah, and will not return. I can’t even bring myself to give it a second try. :-(
I tried the Raspberry Lemon, Red Velvet, and Cookies & Cream. I also tried the Red Velvet Cheesecake Bar. The cupcakes are $ 2.25 ea and ½ a dozen for $ 13.50.
The desserts all look and smell really good, but don’t let that fool you. I have never paid for a cupcake that was made so horribly in my life. The grocery store has better quality cupcakes and THAT is not only sad but unacceptable.
The Sweet Tooth Fairy = EPIC FAIL

I’m plagued with a hyperactive sweet tooth, and the Sweet Tooth Fairy seems to know how to help me get my fix. I frequented the Provo location when it was the only one around, and I’m glad that they’re having success in their rapid expansion. I’ve been to countless cupcakeries, and I really have a special place in my heart for STF. The cupcakes are moist and flavorful with a generous heaping swirl of frosting (which you also can buy individually as a «frosting shot»). The oatmeal cookies are the bomb. The cake bites are decadent and delightful. The cakes are super-​cute, and if my birthday party budget ever exceeds $ 100, I’d order one from the Fairy. Follow @sweettoothfairy on Twitter and join their text club for occasional same-​day deals.

Took my mom for a girl’s night out here on a Saturday night. We walked in to The Sweet Tooth Fairy, and we were instantly hit with the smell of sweet, baking cake. There was a small line of people waiting to be served, but the clerks were friendly and helpful, and quickly serving up orders. The short wait time gave us a chance to enjoy the darling décor of the cupcake shop. The thought kept coming to my mind– this is every little girls dream shop! Sparkly, shabby-​chic crystal chandeliers, striped walls, big glass display cabinets filled with cupcakes, sugar cookies, and cake bites.
We ordered a sugar cookie, a Nutella Crêpe cupcake, a Vanilla cupcake and a Salted Caramel cupcake. I noticed that the cupcakes are pretty simple in flavor and variety– no sprinkles, no layers of ganache, butter cream and fondant. Don’t get me wrong– the cupcakes are easy on the eyes (as well as the tastebuds), but they are perfectly crafted without being over the top.
The Nutella Crêpe cupcake was good, but tasted more like straight up chocolate butter crème on a vanilla cupcake. I expected more of a hazelnut flavor, but, alas, my friends, not on hint of hazelnut was to be found. It was still tasty. The Salted Caramel was the cupcake that stole the show. Sticky, gooey caramel icing on top of a dark chocolate cupcake. It was so rich I had a hard time finishing the one half of the cupcake that my mom had allotted me. And for a die hard sweet tooth like myself, that speaks volumes.
Fun shop!!! I’ll be back for sure.

Really, I have no business going to a place like this. I don’t really have much of a sweet tooth. But yesterday’s groupon was $ 20 worth of stuff for $ 10, and I knew I had to bring something to today’s pool party, so I thought I’d give it a shot.
One thing I learned – I’d rather have my cake than eat it too. The visual combination of the store’s décor plus the beautiful presentation of the cupcakes was spot on.
As for the desserts, I’d have to say overall… too sweet. Again, I don’t have much a sweet tooth, but my kids do, and even they laid their treats down after a couple of bites, saying «too rich».
I got a dozen cakebites and a half dozen cupcakes. Now that I’ve done that, I’d say skip the cupcakes, since you’ll never finish the whole thing anyway. Sample a cakebite. Notice I said «a» not «some». They look tiny but a little goes a long way.
They did have some interesting flavors, like lemonade frosting on top of raspberry cake. They get props for creativity. But, one thing I did notice – I asked the girl behind the counter if the cupcakes are moist, and she hesitated then said «Our cupcakes are baked fresh each morning». Hmmm. Evasive answer? Turns out they weren’t that moist. So, again, go for a cakebite. Or just go to Nothing Bundt Cakes.