Midas

Strike # 1: When I go to get a quick oil change, I really don’t want to be told that anything «extra» that would need to be done besides the oil would require a dinner out with the man who did the oil change. Way to make me feel cheap and undermined. During this whole situation, I found out they never actually changed my oil. There was black sludge all in the chamber.
Strike # 2: They told me that my shocks were in terrible shape and they needed to be replaced. They said it would cost about $ 900. I left and decided to bring my car to my old mechanics I used to go to before moving down here (who are also Midas). They told me my shocks were in fantastic shape and I did not need to get them replaced at all.
Strike # 3: Upon my third (and last) oil change, they told me I needed new windshield wipers… after I had just replaced them the week before. Once again, trying to get every penny out of me. NICE TRY!!!
These guys will do anything to get a buck out of you. It’s really disappointing, and it’s a poor business tactic on their end. My mechanics now are absolutely wonderful, and they take good care of me! They are honest, friendly, and will tell me anything that needs to be done to the vehicle.
Go to D&D Motors in Milford– they are a class act!

Overall, this is a decent place. It is good for general maintenance. One time, I got an oil change and a few weeks later my brake pads were completely worn down. I was surprised they didn’t notice that when they changed the oil. That was the only time in several years that I was disappointed. They have quick service and it is affordable, so I will continue to go here.

I have been bringing my car here for the last year or so for oil changes. I haven’t had any negative experiences. They are always friendly, fast and honest with me. It seems in the past at other places they would always try to talk me into changing the air filter or something along those lines as an up sell. At Midas they have never once done that! I have been very happy with my service!

I wish I could give them negative stars. These guys are absolute cheats! Just like the review from Gillian B, I had gone there for an oil change and other repair work. They had my car ready within 30 mins, which was great: it was only when my oil started leaking that I found out that they had NEVER CHANGED MY OIL AT ALL. I went to Mike’s Auto Clinic in Hamden, where he SHOWED ME that there was BLACK SLUDGE (old oil) in the car, not only that — it was leaking because they had not changed the gasket, nor had they changed the filter.
THESE GUYS ARE CHEATS. I wish I could sue.

After visiting two other shops in town who wouldn’t service tires bought elsewhere, these guys did a quick and professional job at a reasonable rate.

I second Dave’s assessment. I’d give them a negative number stars if I could. I had a car breakdown soon after asking them to go over the car and do whatever needed. When I went back to discuss my concerns with the owner he showed no interest in what exactly was wrong with the car but immediately became defensive and then aggressive. Supposedly they had done an oil change, but since the oil was now leaking I went to another mechanic who said the leak is because the filter is loose. I’m done to.

I have gone to this place for years, long before they were Midas. Service and value were always great. In the last year, however, my wife and I have both noticed a big change. Service has been slower, the guys have been straight-​up rude at times, and we both get the feel that the customers are not too important. Too bad, especially when there are so many other places nearby who provide the same services. We also had an instance where, not too many days following an oil change, our oil light went on and we found that there was very little oil in the reservoir. That was the final straw. We are done.

The guys here have always been super nice and pretty friendly. Not that fake kind of friendly.
They always pull me in to show me whats going on, what they are doing explain to me in terms I understand what I should do or changes needed to my car.
A super bonus is that whenever I have puppy jerkums they allow me to bring him in. And I don’t own a purse dog but 110 pounds of american bulldog love. So not only are they friendly to me, but very sweet to my dog as well. This place rocks. They really have their stuff together as a good business. At least in my opinion.