Petco

The dog trainer should be ashamed of herself. She was extremely rude and cold. I could not imagine anyone wanting their dog to be trained by someone like this. She was bitter and cold hearted. I honestly felt bad for the pup. We asked her for some information and she refused to give us any storming away yelling «I’m in the middle of a dog training session», even though she was in the back of the store where the food aisle is texting on her cellphone… unbelievable. . This dog trainer women was working on 1÷16÷2016 around Aprox 11am. I wish I got her name so I could of reported her to the Petco head quarters. Unbelievable how such a miserable person could have such an amazing job she should be grateful for. But instead she’s doesn’t pay any attention to the dog and sits back texting on her cellphone not wanting to be bothered. Petco should really have someone manage their dog trainer and see how they interact and behave not only with the animals but with the customers. Very disappointing.

do not go there! there was a dead turtle in one of the tanks and no one came over to help me. i just wanted to tell them the poor little guy had passed. i waited 15 minutes before i gave up. 3 employees walked by me and no one greeted me or asked if i needed help. this place has no good employees and incompetent managers. please don’t shop there and promote animal abuse. turtles are hardy creatures. there was no reason for him to die. please please please don’t shop here. i will never go back to any petco anywhere!!!

We come here once or twice a month to pick up some food & litter for our cats– I always enjoy meandering around and seeing the animals.
In general, we’ve always found the staff members to be friendly & helpful– they make you comfortable in the space.
However, I feel like just about every time we visit– the mice/​rat/​hamster areas are always really gross. Dirty, and a lot of the mice & rats seem to have «issues” — little sores or something. You want them to get adopted! Keep their areas fresh!
I’ve never taken a pet to their groomers, however from time to time, I like looking in and seeing the cute doggies. The last time we were there, a young woman was trimming a medium sized dog and she was getting increasingly frustrated with the dog. She was clenching her jaw and at one point she grabbed the dogs front and slammed it down, in the way she wanted & said «STOP IT!»
…I was disgusted by her behavior. I would never, ever recommend that someone take their beloved pet into a place where they are treated aggressively. Most dogs do not like going to the groomer anyway, so gentle demeanor goes a long way!
Again, The staff in the main portion of the store are wonderful, but the behavior of the groomers brought the rating low.

I’ve been taking my baby Spike here to Laurie for quite awhile. He always looks great and she seems very good with him. I liked her from day one of meeting her and I trust her with my baby. I have totally recommended her to my friends and family members.

Horrible place! Was there a few nights ago… they should Not be allowed to have animals! Fish are badly diseased. Ferrets water was bone dry, poor things clawing at bottles. When telling employees, they said yeah I know we will get to them later… really?! And everyone seems to be on a power trip and calls themselves the «store manager»! The fake store manager on the night I was there. turns out shes the dog food «expert». She not only harassed the other employees but the customers too with the mouth of a trucker! I finally talk to the real store manager, but when contacting him back today… yet again not the real store manager.

The grooming service was horrible and not to say way overpriced. They also had my dog hostage! He had an apt for 8:30 am and was not ready until 2:00 pm!!!
My mini poodle came out looking like a massive shaved dog that came out with a bow on HIS head!!! DO NOT WASTE YOUR MONEY!!!

I bring my shih tzu to AIMEE for two years now and she does a wonderful job. Always gives me input and updates me on anything new she can use on my Jess. Gives us treat bags and coupons for jess favorite food. AIMEE IS THE BEST !

We bring our dog to the grooming parlor here. A lot of people frown on bringing dogs to places like Petco for grooming, but we love it here. Ashley is Murphy’s girl. He looks wonderful every time we pick him up, and we don’t have to worry whether he is being looked after or not.
We used to go to a independent groomer and she was horrible to our dog, which we found out later. Don’t listen to people when they tell you you need to go to an independent groomer, sometimes they aren’t better. Rest assure that THIS Petco’s grooming parlor will take care of your pup like one of their own.

A few months ago I took my Miniature Schnauzer to the grooming saloon of the PETCO located in Milford CT, and I specifically asked for a classic Schnauzer cut.
When I went to pick up my dog I expressed that I was not happy with the results. The main reason was that you never cut the beard in the Classic Schnauzer cut, and they did. My dog did not look anything like it should.
Even though I was asking for my money back, I was convince by the groomer that everything was a miscommunication, and to bring my dog back for her next grooming for free. The groomer wanted to prove me that she could do a great job.
I even got a call last week reminding me that some time had pass since my last dog grooming, and that I had a free appointment.
Because of the insistence, I decided to give it another try, and took my dog in today.
You could imagine my surprise when I get my dog back with exactly the same cut that I hated the first time. Why the insistence if at the end it looked like they did not even tried to get it right?

Purchased Aveno Dog Food (28lb bag), had trouble locating bag asked for assistance, it was prompt and courtious. The price was a little high but with the store coupon ($ 5.00 Off) made it a little less pricey. Great selection of pet supplies and the grooming service is top shelf and very reasonable… I will be coming back !!