I wouldn’t use this company again. I found Gaylene to be nice until I had questions that in any way presumed there might be something wrong with my order or the billing. Then she became aloof and slightly abrasive. The guy who came to take measurements was less than friendly, was in a big hurry and seemed completely unwilling to discuss colors, materials or anything else with me. Just get this style in white, was about all he’d say. I found him very off-putting. The installer even said, I wonder why he ordered these this way, didn’t he tell you he could have done it another way? No, I said, he was just in a big hurry to get out of here. Finally, they never called me when the shades arrived. I had to call them. It turns out they’d been delivered to the installer days before(an independent contractor — BEWARE of independent contractors doing the work) and he was just sitting on them. He was clearly unhappy when he got here, and even said something like, so you’re the impatient guy. In the past, I’ve used Blind Alley. Yes, they’re more expensive, but they’re prompt, courteous, meticulous and let customers know all their options. Everything Window Wares is not. Another«you get what you pay for» lesson in life.
Summer F.
Évaluation du lieu : 5 Seattle, WA
I’ve looked at 7 different companies and Window Wares had exactly what I wanted at a competitive price. Gaylene was patient, provided me with quotes on 3 different types of window treatments. They really do have the lowest prices on Hunter Douglas shutters! Now I’m just waiting for my shutters to come in :)
K Y.
Évaluation du lieu : 5 Newcastle, WA
I spent countless hours researching different window covering stores around Seattle(blind alley, budgetblinds, 3-day blinds, Costco, lowes, Empire, WESCO, and WindowWares) and immediately removed budgeblinds, 3-day blinds and Empire from the list(just do a quick search on those companies). We then sent requests for bids to Blind Alley, WesCo and WindowWares. BlindAlley and Costco was by far the most expensive(even our realtor thought it was too much). WesCo and WindowWares were more competitively priced(WindowWares was actually cheaper by a couple hundred dollars). We spent a couple of hours in WesCo and WindlowWare’s showrooms. Both sales people were knowledgeable. We liked WesCo because the sales person was honest in determining our needs. The sales person at WindoWares was more passive, but presented us with the details that we needed to make our decision. In the end, we took some of the recommendations from WesCo and purchased our blinds from WindowWares(mostly because of the price). Measurements. I think one of the owners of WindowWares came out to do the measurements. He made some very good recommendations as to color, placement of cords, and types of window coverings. Time. It took approximately 3 weeks to order the blinds. I think this might be standard, even if a company calls themself 3-day blinds. Installation. Installation took a few hours, as it was just one person installing +20 window coverings. Cons. One of the shades was not cut properly so he had to send it back to get remade(he provided us with temporary blinds). They are located in Mill Creek.