Sonny has been very helpful and knowledgeable. The manager and the other sales people were very helpful as well. I usually go to Apple or Best Buy to get my iPhone but since they have a promo I decided to visit this store. I’m glad I did.
Phil P.
Évaluation du lieu : 5 Ross, CA
I have gone twice for customer service type calls. The two salesmen were knowledgeable and so helpful. I ended up buying some accessories that turned out to be great but I did it just hoping to pay for all the free service I have gotten. Now I am going there to buy an iPad not because they are the closest or cheapest but because I want to give them my business.
Lynn F.
Évaluation du lieu : 1 Novato, CA
Just left the store. We went there with the intention of changing over our phone lInes with the new promotion they are offering. There were three salesmen helping other customers and in the 20 minutes that we stood there, with our baby in her car seat, not once did any person look up to acknowledge us. No one said hello. No one said sorry for the wait we will be with you in a minute. They just left us standing there. All we could think was that at Verizon at least they had greeters to welcome us and let us know that we would be helped soon. Its very disconcerting to know that this store could care less as to whether we stayed or left.
Hillary B.
Évaluation du lieu : 5 Corte Madera, CA
Fantastic customer service. Got a brand new iPhone and I’m totally happy. They explain everything in detail, are very patient, and very courteous. Well done!
Jone S.
Évaluation du lieu : 2 Alameda, CA
I prefer to deal with AT&T directly
Pinball S.
Évaluation du lieu : 1 Sausalito, CA
Terrible customer service, downright rude. I would stay away and go to a real AT&T store.
Gwynnie p.
Évaluation du lieu : 5 San Francisco, CA
Nice shiny stars for helping me rescue the numbers from my dead phone(something the losers at the Verizon store on Chestnut were disinclined to do), for hooking me and the mister up with a new service provider pretty much seamlessly, and for making sure we got the best deal going for our devices($ 99 after rebates for Blackberry Curves), and for being patient, kind, thorough and thoughtful and hilariously funny. Srdjan Zizic, the manager of this AT&T only store, is the master you should bow down before, just don’t ask him if he’d like to buy a vowel(SO not funny).
Joe M.
Évaluation du lieu : 1 San Francisco, CA
I had some problems with these people. It was partially my fault. I didn’t ask the right questions, but they didn’t volunteer any solutions either. I ended up paying far too much for what I got. Just be careful. A real caveat emptor kind of business.