Carlson Orthodontics

Dr. Carlson is so great I came back for a second round of braces! Not easy returning as an adult and admitting I neglected my retainers, and I was quite embarrassed to see Dr. C again, but he and his staff made me feel comfortable and at home again. He walked me through his plan and explained all my options thoroughly, as well as different payment options. I look forward to my visits with Dr. C as his staff is so friendly and personable, and I know that he has my best interests in mind.

I have seen some of the top dentists, periodontists and orthodontists in San Francisco trying to figure out the right procedures to treat some bone loss in my teeth. But none of them took the time to really analyze my situation, give me the personal attention, or determine what was right for my particular needs. Dr. Carlson is a godsend. After spending about 20 minutes with him and his lovely assistant, Lynne, everything became clear, logical and comprehensible. He’s the first doctor who actually diagnosed my particular situation rather than just assuming I should get braces because I showed up in his office. Not only did he recommend not getting braces, but he didn’t charge me for the consultation. Unheard of. Thank you, Dr. Carlson, and your team, for one of the most rewarding office visits I’ve ever experienced. I have already recommended him to two of my friends whose children need braces.

Highly recommend Carlson Orthodontics. They make orthodontics very easy – for both kids and their parents! Both of our kids needed braces, so we have had a long association with these folks. They quote an overall price and you have a choice of how to pay it. Then everything is included. Office staff are friendly, helpful and very, very professional Couldn’t say enough about them.

My kids love Carlson orthodontics! Dr. Carlson is skilled, enthusiastic and easy to connect with. I have 2 kids in braces and they both have always had a great experience at this office. Dr. C’s staff are exceptional and have been with him for a very long time. They are very accommodating with our appointments as we live about an hour away. I wouldn’t go to anyone else!

I just dropped my daughter off for her first day of school, wearing a new backpack, cute new skirt.. . and a full-​on headgear. And she is not in the least bit self-​conscious, or traumatized, and I completely chalk that up to the enthusiasm, kindness and direct approach of Dr. Carlson.
One of the first things you notice with Dr. Carlson is how he focuses on your child and talks to her with openness and respect, and not a bit of condescension — and the child totally responds to it.
We chose Dr. Carlson based on recommendations from friends, and from our dentist. Our next-​door neighbor on one side told the story of her son ‘forgetting’ to wear his retainer for an entire month.. . and Dr. Carlson putting the braces back on again for no extra charge (a really great feature is that the total fee is set at the beginning for the entire span of the treatment). The neighbor on our other side told of being at another orthodontist in town, and switching in the middle of treatment because Dr. Carlson’s plan and care were superior. Our dentist pointed out that — and this is really important — Dr. Carlson is the only orthodontist he could confidently say wouldn’t recommend any ‘unnecessary work’ for my 3 kids.
My daughter is a walking example of the great, personal, enthusiastic care of Carlson Orthodontics!

Dr. Carlson is one of the most attentive and unflappable doctors I’ve have ever met. His enthusiasm is infectious, and he is very focused on his patients. We’ve been amazed at the treatment our daughter has received, and wholeheartedly recommend Sean to our friends and colleagues.
The office has a great staff, and is equipped with some most amazing 3D imaging equipment. It makes you feel like your at ILM or Pixar rather than a orthodontic office.
The pricing is fair, and the total charges are set for the duration of the treatment (even if you run into surprises).
Basically, if you or your family needs orthodontic care, you won’t find a a better service or more committed care than Carlson Orthodontics.

While I’m sure the orthodontic care my son is getting here is good, they have the most horrible accounting person I have ever met. She’s so hard to deal with that I can’t recommend this place at all. Problems:
— I’ve been waiting since December 2009 for any sort of itemized bill I can submit to the insurance company. I’ve requested this four times, but the only thing she ever sends is a one-​liner saying «Balance Due»… no insurance company is going to pay off of that.
— Since she wouldn’t send me a bill that could be processed through insurance, I asked her to submit the claim directly. She said she would, then asked me to fax the insurance info and forms, which I did the same day. But she never submitted the claim. A month later I call and ask why — she says, Because I didn’t phone her with my social security number. HELLO — you already have my social security number on the contract. I told her this, and she said — get this — she couldn’t be bothered to go in the next room and look it up.
— Now my husband is dealing with her, and he’s in misery too.
It’s so unfortunate that we can’t simply move to another orthodontist, but we can’t do that in the middle of treatment. She’s hostile, petty, and completely unreasonable. I would never wish this experience on anyone else. STAY AWAY.