Chadwick’s of London

Closed.
Not impressed. We were visiting my aunts exploring downtown and hoped to score some fun girly things. We love fine lingerie. The older woman working there was ditzy. Truly. We knew what we wanted and she was all over the place. Off putting. We are all addicted to lovely, pretty lingerie .this isn’t the place. We couldn’t wait to walk out.

The lingerie in this store is yummy. High quality, fair pricing, they’ll research and find what you want if they don’t have it, and they carry one of my favorite brands so that makes me happy!
The only thing that took away that magical 5^th star, is that almost every time I’ve been in there I’ve felt pressure to stay longer, look at more things etc. I prefer to feel like I can wander in and out at leisure and buy when the mood hits me, so I don’t do very well with being over-​engaged with. That said, I’ll keep going back and prepare myself before I walk in the door!

What amazing lingerie and personal service at Chadwicks. I have shopped there, as well as their store in San Anselmo, and I am never disappointed. Their pieces are special and luscious to see and especially to wear. The nightie, bra and even the soft flannel pj’s have lasted a long time and always please. I shall return.
Pearl

I shopped Chadwick’s last night and met the owner, Shelley. Unlike other customers who have written reviews, I found her very helpful. I used to own a lingerie business and know that it’s difficult to keep all sizes of all pieces in inventory. Lingerie inventory is complicated. If something needs to be ordered, and it comes from a European country, such as labels like Hanro or Simone Perele, the piece often needs to come from the country of origin (Germany or France in this case) as they don’t have stateside distribution centers. At least they didn’t when I was selling. So, as a shop owner you must deal with international shipping, and months where the country of origin is closed for vacation. Therefore, I do understand high prices and long delays in receiving orders IF they aren’t in one of her other stores. That fact should be explained to someone making an order for something not in one of her three stores. Making false statements to a customer is never acceptable, however, the error of omission in an explanation could be the reason.
Anyway, I found exactly what I wanted and I did order a Hanro camisole. I’ll see how long it takes and how I am treated. I’m grateful for these other comments.
2÷11÷12
I just picked up the Hanro camisole I ordered from Chadwick’s. I went away for 3 weeks after I ordered it. When I got home there was a message that it had arrived. It seems like it took, maybe, 2+ weeks for it to arrive. .. just based on where it fell in the series of messages I had. I then promptly forgot about it for several more weeks. Finally, today, I called to see if it was even there anymore. I figured that after my delay they would assume I didn’t want it and would put it out on the floor. But, no, they not only kept it for me, they kept the next larger size for me too as I didn’t know which size I really needed. I tried on several other items, and we both decided they didn’t fit properly. So I left with just my cotton cami. A happy girl though!

Service is TERRIBLE!! I was in the store over a month ago and puchased quite a few things and still haven’t received them.
I have called numerous time and they assured me they were on the way. Still no sign of my purchases…

Let me start by saying that I ADORE lingerie. In fact, I firmly believe it is one of the most delicious reasons that it rocks to be a girl. No lie.
But, after having been spoiled by my boyfriend with fabulous French lingerie, most American stuff just makes me sick. I am finding more and more than most lingerie suffer from poor construction and, sadly, that they rarely mesh naughty and nice as well as our European friends do.
Then, there is Chadwick’s of London. Sure, it has a lot of European brands, but I digress.
The staff was incredibly helpful, honest, and friendly. The selection was also fairly thorough considering the size of the store. And, the location is pretty fabulous.
I own a few pieces of beautiful lingerie. However, after my visit to Chadwick’s last night, I have a nightie (dove grey with light pink lace trim) that I HATED to take off this morning to go to work. Plus, I have to GORGEOUS hot shorts that I am just DYING to wear.
Well worth the visit, and I cannot wait to go back for more.
Thanks, Chadwick’s!

more lingerie: a mill valley treasure, perfect for a naughty browse with a girlfriend, following afternoon tea at the book depot. also where i bought my first underwire bra, a delicious white confection, the first secret weapon i had in highschool.