Dunkin’ Donuts

I would like to meet the customers that say that this Dunkin has a friendly staff and they get to know their customers… calling them my name and remembering how they take their coffee. I live next-​door so I’ve been in several times. It is the worst service ever. Whether there are 10 people waiting or two people waiting in line it’s a 10 to 15 minute wait to get a cup of coffee. There are usually about five people working behind the counter but they’re always doing something besides serving the customers. I was in there the other day and the manager was shifting around donuts in the case. I had waited for about five minutes. There was one other customer being waited on by another counter person. So I finally told the manager I was kind of in a hurry and asked if he could get me a medium coffee. He continued to shuffle around the donuts for a few minutes, then turned to me again and repeated my order. He brought the coffee, but instead of ringing it up on the second cash register he asked me to wait for the other counter person to ring me up. Obviously I usually avoid this Dunkin even though it would be so convenient for me to pick up my daily cup of coffee on my way to work. Not doing that.

I moved to Millburn a year ago and felt that the DD quality had gone way downhill in my old home town. This location is a breath of fresh air… donuts are fresh and damn good on a consistent basis, the dunkachinos are sensational, and most importantly the staff makes you feel like you’re at a LOCAL donut/​coffee shop rather than a chain. I can’t say enough good things about this DD and I’m not typically a chain kind of guy. Stop in… You won’t be disappointed!

The staff here are awesome! They already know how i like my coffee! Very friendly. Plain and simple

I love the staff here, they get to know you and your likes which is always a nice plus :)

The staff here is very friendly and always smiling. Also, it’s in a great location right on Millburn Avenue.

Recently reopened and renovated. Nice exterior and interior. Good service. Same selection and prices as other NJ Dunkin’ Donuts.

I ordered munchkins and only got jelly and plain. 2 Chocolates and no powdered ones. :(The point of Munchkins is to get variety.