Meriwest Credit Union

They have always been helpful. My kids love their flow accounts! Great customer service!

I paid off my car loan in the Milpitas Branch and was helped by Jackleen Vazquez. She was very helpful and quick. This is my 4^th car loan with them.
Nice that the credit union has emplyees like her. I am glad that I am a member.

$ 20 fee for a non-​member to cash a personal check that’s DRAWN ON Meriwest CU?! No thanks!
I get that this is probably a lame strategy at getting people to open an account to avoid the fee but this is a personal check, not even a payroll check which means I don’t cash these often, so opening an account would be pointless. Even Bank of America charges «only» $ 5 for a payroll check. $ 20 is asking too much!

I was a Golden Bay customer before when they merged with Meriwest. 2011, I had a customer of who purchased some rims from me. The customer wrote me a personal check, I asked the clerk in Meriwest to set asside some money just in case the check won’t clear or bounced. I even have the the clerk verified if the check was legit or not, she said its legit because it’s showing on their computer. 8 days later, I got a call from their security and told me that the check that I’ve deposited did not clear and their security started accusing me that I was the one that issued that fake check? he even got all my checks that I’ve deposited within that year to verify, he wanted to verify if the amount of $ 600+ was legit. I told him that check cleared 4 or 5 years ago and that was my check from my Tax Refund. The security told me that there will be a fine for the bounced check and I need to get the money cleared because my account was on negative amount. I told the security that the clerk set aside some amount just in case the check did not clear. Unfortunately, there was no record on their database. I told the security manager that the check was from a customer of mine who wants to by my car rims, I was going to show him some e-​mail evidence that there was a transaction made between me and the customer. Their Security Manager wouldn’t listen to my excuses and he already accusing me of being a fraud and a criminal. I have to transfer some money from my other bank just to have this cleared. I closed my account with them because of this issue. I could not believe that they would accuse you first without them listen to what had happen. I’ve been a loyal customer of Golden Bay for more than 10 years and never had a problem with them. When I switched to Meriwest, there where numerous of times where they would not send your replacement Credit card if your Credit card has already expired until you notify them. I’m also disappointed that they would accuse you first without further investigation on really what had happen. Just a heads up on who’s banking on this Credit Union, make sure to double check on what they are doing to prevent this from happening to you.

They won’t give you change unless your a member or have an account.

Overheard a customer refer to black people as spooks, which is a racist slur equivalent to the n-​word. The employee Jessica kept on having a conversation with the customer like he never said it. Unbelievable in this day and age. Meriwest get rid of this member. People pay a membership fee to belong to a credit union to get good service, and not hear stupid crap from other patrons.

I was with Golden Bay for a long while until Meriwest took over. Like with any change. I was a bit worried about the service once this transition took place as I’ve been quite happy with Golden Bay service.
I appreciate this particular Meriwest. I went in one day and was quite impressed with the attention I received from Jessica. She really took the time to address everything I went in for. She Is truly an asset to Meriwest. Thank you!

I love this bank. It is small and sometimes I have to wait a long time but I love it. They are personal and friendly. I love them 1000 times more than Bank of America.

Suddenly, I can no longer deposit checks into my business account if my name is on the checks! I’ve been with this bank for a very long time and loved this bank! No more though. I set up my account to deposit under my name and business name and they just changed their policy. Checks were going to bounce! They said, sorry!
Also, the tellers seem to be changing constantly. Bad customer service but it used to be a good friendly bank. The folks I did business with before are gone. What a kick in the butt!

I’ve been a customer of Meriwest for a few years as I have my car loan through them. Since then, every time I’ve called their customer service line, they’ve been super friendly.
Although Meriwest isn’t my primary bank, I do keep a little money in my account. I’ve only used the ATM at this location until a few weeks ago, I wanted to open up a savings account so I walked into the branch. The two ladies at the desk were really nice and accommodating. One thing that I really liked is that they never attempted to upsell me by opening a whatever account, or investing in a XYZ account like they do at another bank, ahem… rhymes with sells.
I’d make Meriwest my primary bank but, I’m needy when it comes to having easy access to my money and a live person to speak with at 3am on a Thursday… yes, it has happened… what’s the Vegas slogan again??? :)

I have been banking with this branch for quite some time now, I decided to open a CD account, I was informed by a banker that if I was to put xx amount of money into that account and have a specific interest gained in one year, unfortunately the amount of interest she said it would gain didn’t nearly come out to the interest she had told me. To sum it up I pulled the complete CD account out and closed the account. If you decide to open up a CD I would make sure you have them double check the information they are providing to you.

This bank is actually nice. I used to be a Golden Bay member and I guess Meriwest took over it. Anyway, the service at this branch is actually good! They don’t look at me weird whenever I have to deposit money from a gig or even ask me questions which is awesome. I just wanna get get in there, and get out =)