Prosser RV Rentals & Sales

I have never written a review on Unilocal before but felt this one worthy of my time. I have been treated as a 5-​star-​customer every step of the way by Mike and his staff at Prosser RV in every interaction. So I was really surprised to read about another reviewer’s «bad» experience and I felt obliged to add my point of view. In all the years I have been renting (and more recently buying) RVs from Prosser RV, AND IN EVERY INTERACTION, I have been treated fairly and with the highest level of communication, attentive service, and a kind of «we will do whatever it takes to make you happy» attitude. Every single time! My family has enjoyed so many wonderful vacations around the country with Prosser’s quality equipment (and super «oooh aaah» pricing, might I add) that I just had to stand up here and give a big «thank you» kudos to the Prosser RV gang. I am actually thinking of upgrading my camper yet again this year and there is no question where I’m headed with my business.

I wanted to update my review because Mike the owner reached out to me and very generously resolved my service issues. I do not believe the issues I experienced were intentional, and it showed a lot that his interest was making sure that he made right what I felt went wrong with my service.
I do think this is a much higher level of reply than I would have gotten elsewhere. While my experience with Prosser and other RV sales/​service dealers is limited, I do think Prosser is worth a shot — above and over any other in the MIlwaukee metro area.

We’ll be trying another RV rental place next time. We’ve rented from Prosser for many years and each year, something is seriously wrong with their equipment or they don’t tell us in advance of faulty items that WILL break. This year, the water tank leaked so bad, we had zero water by the time we got to our camp site. We had to go out and buy bottled water to last us for a week. We got a discount when we got back, but was then told we didn’t clean the camper well enough. After spending hours and hours cleaning that thing, I thought he was joking, but he wasn’t. Things broke on this camper that we had to fix along the way, it was very shoddy and cheaply made. Maybe not Prosser’s fault, but we definitely want better quality in equipment and service next time around. We’ll go elsewhere.