Rays Ok Service

Let me preface my review by stating that I just did my own tune up on the car, and know a fair amount about cars. I’m also very observant and have been under my cars hood the last few days before taking this car into Ray’s. I took my car in to have two pressure sensors changed on my transmission that require a lift to do easily. I have a bad back and wont climb under my car.
I was quoted 30 minutes to do this and they charged me 45 minutes for a job that took 20 minutes because «they had to clear my engine codes» — FYI codes clear themselves, and you can do this by simply unplugging your battery.
I can’t prove they sabotaged my car, but I suspect they did.
Prior to taking my car to them, my computer was throwing ONE code — the one for the transmission pressure switch. Upon leaving it was now throwing a new code for the O2 sensor. When I got home and looked at my O2 sensor, the wires to it were ripped. I also quickly noticed that the wires to my A/​C compressor — thermal protection set were completely ripped or cut. (A person not knowing much would find themselves without working A/​C and wondering why — or how much? Keep in mind this car is only 7 years old and wires don’t just rip themselves nor is anything even near these wires to have done this damage.
Needless to say, the job that I tried to get done cheaply costed me 3x what the dealer would have charged me. Lesson learned for a few hundred bucks rather than a few thousand. Heed my warning.

Excellent customer service and great work with solving the problem with my car. I recommend this place to everybody who want your car fix for a fair price.
Will be back for all my car needs!

Just where does a woman go to get good auto repair in Milwaukee? The question was daunting. I’m not mechanical and was in need of developing a relationship with someone who would do a good job of maintaining my used car at a price I could afford.
I’m pleased to say I found exactly what I was looking for in Ray’s OK Service. They were chosen after careful selection and the referral from a friend. I did my homework on the service I needed — a dealer would have charged me three times as much. They were courteous, knowledgeable and clearly wanted my business. As a bonus they made it easy for me, offering a ride to and from the shop to where I was working nearby.
Ray’s stands by their service as well. There’s a warranty on their work and they said if there’s any additional followup they will take care of it. I am so happy to have established a relationship with them!

I’ve been bringing my cars here for 14 years. They always have good prices and give good advice about the best way to handle potentially expensive repairs. Recently I had to replace a water pump that was not under waranty any more. Ray’s installed that water pump a couple years earlier. They contacted the supplier and demanded it be covered since it shouldn’t have failed so quickly and gave me a good discount on the labor to install.