San Dong Express

I had a very bad customer experience. It was so unbelieveable I decided to share, and to stay away in the future. I ordered chicken hot bean curd, but I asked the owner who took my order if I could order it not spicy, and he said sure. I confirmed that I wanted it not spicy. I took the food home, and of course, it was unedible because it is just way too spicy. I took it back, the owner had left and only the kitchen staff were there. I explained that I ordered it not spicy. The head kitchen staff person, looked through the tickets and said that I did not order it mild. I had set the food on the counter thinking this was a business who valued their customers expecting them to remake my order. The staff told me to take my food, and he said he made it the way I ordered it. I asked him to fix it and he said he couldn’t because they would lose money. I asked him if my business mattered to him and he told me that one customer didn’t matter. He told me to come back tomorrow to speak with the manager. I asked him again if he would fix my food, and he took it, poured it into a basket, ran it under the water faucet and then heated it up again with new sauce. I was disgusted and as I left, I told him I would not return and he replied that that was probably a good idea. WOW! I was a regular customer here, too! The food is good, but I guess I have to look for another place that values their customers. I paid them money for a rather abusive customer experience. There is something very wrong with that.

My chinese husband goes here because of the fresh noodles. I love the Garlic Chicken. I can pass on the pot stickers because they are fried instead of steamed. Haven’t eaten much else here but the noodles which my husband love and as I said the Garlic Chicken is excellent.
As for service, I have no clue, my husband has never complained.

Some of the best Chinese food I’ve had. The Princess Shrimp is the best. Friendly service and great food. Its nothing fancy by all means but definitely worth the stop.

This is my favorite place to get Chinese food! The building itself looks run down but the food won’t dissapoint. Everything is served in very large portions and if you call for carry-​out it is usally ready for pickup within 10 minutes. I highly recommend this place. My favorite item is the Beijing Chicken.

Favorite Place for Chinese Food. Love the made fresh way of all their food. Not a fan of buffet places that simply take food heated all day and put on your place as if it was made to order.

SUPER nice staff, older man behind the counter (manager?) was super nice and very funny. Very cool, authentic feel.

I’ve never been so offended at a restaurant. The owner was the rudest 69 yr old Korean, and when I walked in with my gf while visiting MKE, he immediately yelled at me «yea what the hell do you want.» in Korean. I laughed it off at first assuming he meant no harm.
Now, my my gf ended up paying for the meal — I was gonna buy her dinner and she offered to get the lunch so I said ok. Then immediately this senile old man yells at me «why the hell isn’t he paying for it?!» Im just thinking myself wow this is 2016 and this guy is freakin sexist. I kept going on and on «men are not to be trusted, they are two faced» Okay he’s an old Asian dude, whatever. I was irritated but didn’t say anything.
THEN, when we sat down, I was looking at the map and web to figure out how to get to the art museum, right? He shouted that our food was ready. My gf went up and picked it up. Do you know what he said? He had some audacity to keep talking crap behind my back which I could hear, «Oh does that guy doesn’t have hands? Does he not know how to get up?» I was about to lose it. I was raised to respect the elders but he clearly did not deserve any of it nor he has no sense of customer service. I also observed when a blonde white lady politely asked for a couple plastic bags, he grudging threw it on the desk without saying a word. K.
As for food, we ordered jjambong (Korean spicy noodle soup) and jjajangmyun (Korean black bean noodle). The portions were large but I could barely taste any flavor in my jjajangmyun — if u must know this is one of the popular Korean dish that every Korean kid craves. No joke, this was the first time I could not finish that noodle in my entire life. Even with the MSG (that should tell you something). Interior is fuggin ghetto af and Im not even gonna bother describing the cleanliness of this venue.
If you are gonna run a business in America learn how to speak the language and get a sense of what the customer service is. People like you are contributing to the bad reps for Asians.
I will not eat here again next time I visit Milwaukee. Go to Yen Hwa in Oak Creek instead.

This place is by far my favorite Chinese restaurants. The food here always makes me feel good. The noodles are amazingly good, and when you stop in you can watch them make either your food or somebody else’s while you wait. I do not envy those guys especially in summer with those flames pouring up over the walks. I only wish they delivered.

Descriptive phrase: decent Chinese takeout.
San Dong Express is a takeout or dine-​in (no delivery) Chinese restaurant, and they do that pretty well. Four of us got 2 meals each out of a $ 45 charge, that ain’t bad. Pot Stickers were mostly breading, but huge. Pork Fried Rice was what you’d expect. I’d pass next time on the Princess Chicken, as it lacked flavor. But the Beijing Chicken (similar to General Tso) was delicious as was the Broccoli with Beef.
I’d order again, especially since Milwaukee lacks many good fast Americanized Chinese options.

Food was fresh, hot and very yummy!
Portions were extremely generous.
The service was professional and polite!
This is a restaurant I would frequent if I lived in Milwaukee.

love this place! What more can I say… Fast, hot and yummy food. They also offer a lot of korean items.

I have traveled all over the US and always sample the local Asian cuisine, often opting for sushi or Japanese. This place, literally just up the street from my home, is a real gem! It is NOT your typical Chinese restaurant and their food does show that. The sauces make all the difference, to the point that I am often, if not always, let down when I travel and try to compare food here to what I can find OTR. I highly recommend this place, especially for take out and a casual dining experience. You will often find full families of Chinese dining and very happy here. My favorite is the Princess Chicken, complimented with their awesome crab meat ragoon! A real south side Milwaukee Gem!

Maybe it’s just me.
Most of the reviews for San Dong are 4-​stars. I’ve let to have anything worthy of anything better than 3. Quite frankly, every time I come here, I’ve been disappointed with my food. There has been a theme of complete lack of flavor. This is a favorite haunt of my co-​workers, so I’m obligated to come here from time to time. I’ve had the fried rice, Chow Mein, General Tsao’s, and sweet & sour chicken; all standard Chinese fast-​food. If I could use one word to sum it all up, it would be «Meh».
OK, as far as the non-​food elements of this place:
1. This was a former Taco Bell from way back. So they slapped in a few dragon-​themed pieces and a ginormous gold Buddha. The interior is about as warm and inviting as a corner bus stop.
2. The bathrooms are heinous. I’m talking filthy gas station gross.
3. There are no refills on soda. Boo
4. OK, service is fast and friendly enough, but who cares. The food still sucks.
Maybe it’s just me. Maybe I just haven’t found that one thing that will make me fall in love with the place. If it’s up to my co-​workers, I’m going to get dragged back here time and time again until I find it!

This place is the BOMB!!! Best Chinese food in Milwaukee that nobody knows about. The secret is to get their variety of traiditonal noodles. The Jiajang Myun or the Champong. Also their beijng chicken is the best in Milwaukee. Whats even cooler is that this used to be a taco bell and it was converted to a Chinese restaurant. But we are not there for the decorations… ITs the fantastic food. Be sure to try the noodles

I know, I know, everyone has an opinion or a bias. Mine is that the Shrimp with Lobster sauce here is divine. I gave up trying to find something comparable elsewhere. Almost all Chinese places have this dish where the sauce is gross looking, almost like slime.
Most taste ok, but San Dong is neither. The taste is so good I’m here at least once a week. Here’s where opinion comes in… my friend tried it and agreed it is good, BUT it’s not spicy. Well, that is correct… I can’t handle spicy. I say everyone should still try it just to enjoy the wonderful (albeit) non-​spicy, flavor!!!

Great Chinese restaurant! I’ve been a customer of this restaurant for 17 years and it tastes still the same. I like their Beijing chicken and shrimp. It is self service so you don’t even have to spend tips. Their sweet and sour pork is really good too. I highly recommend this restaurant for everyone!

I have been coming here for a long time. Love it! The food is amazing, the people are sweet.

Was craving Chinese which in this city is a horrible idea. So many disappointing meals have been had in lieu of finding something worth while. I tried giving this place the benefit of the doubt because it was take out, but this was one retched meal.
Started with the potstickers, first bite reviled a tiny wad of meat product rolling around it’s vast cavernous interior. Trust me when I said I could barely bring myself to actually take another bite and maybe if I was lucky some meat. Should have just left it on the plate. The outside was dough not a light fried rice paper like you would expect for a potsticker and the filling tasted like mystery cafeteria meat.
The cashew chicken was gooey and gelatinous. The description states it to be fried chicken but this looked far from any fried crispy food I’ve ever eaten. Giant pieces of ‘fried’ chicken were swimming in whatever sauce they use completely defeating the purpose of frying anything (at least that’s what I always believed). The fried rice that came with the meal was edible but bland.
My boyfriend ordered broccoli and chicken which looked soupy. Boiled white meat chicken in some whitish sauce that looked like congealed fat. He said it tasted ‘meh’
All in all I finished half a potsticker and a few bites before my stomach turned from picking up wobbly floppy chicken. But hey at least it was white meat chicken. Boyfriend agrees that we can put that on the ‘never again’ list.

My wifey grabbed us some takeout from here about a week back. They were kind enough to stay open and make us some food, even though it was super cold out and they were going to close up shop early due to the lack of business. The customer service here is always top notch.
This is my wifey’s fav restaurant, so please don’t let her know I’m only giving it three stars. The menu is a little too hit and miss for me.
Speaking of hits, the décor in here is a big hit. They took an old Taco Bell, slapped some colorful paint on it and decorated it with a ton of Asian statues. I’ll make it my mission for 2014 to get some pictures of the inside for Unilocal.
My only complaint with the decorating is that I know I’ve been a really good customer of this place for a long time, and while it’s flattering, it’s completely unnecessary to have all these statues of me in your establishment… oh wait, that’s Buddha, never mind…
The reviewer who doesn’t like the sweet and sour here must be mistaking this place with another restaurant, I’ve been a big fan of the S&S here for a long time. It tastes better here than most places in the city.
My wife loves the Cashew Chicken here, and I agree it’s rather good as well. I always steal a couple bites from her.
I ordered some Chicken Lo Mein here on this trip and I wasn’t very happy with it. The noodles were way too soggy, to the point they were mushy. Didn’t care for it too much.
I’ll always be back, but I think I’ll start trying more of the Korean dishes, they seem to be more of a hit here.

Family run, fresh prep on all orders. Décor a bit cheesy, with strong Oriental theme.
Nothing fancy here, booths and tables, you bus your tray. Very attentive staff. My favorite is Happy Family. Noodle dishes are authentic, and often ordered by others, who are often Asian. Plenty of food. Take out. I have been going here for years. Just love it.