The Bikesmiths

Stunning service, prices, quality, and fast shipping too! Well done!

Over the past 10 years I’ve had very mixed experiences with the folks at Bikesmith. I recently got a flat on my way home from work, and since they were the closest shop I stopped in to have them replace my tube. The young man working behind the counter was very nice, quoted me $ 5 for the tube and $ 10 for the labor, which I thought was fair. 15 minutes later I was on my way, but something was off.
For starters I think while he changed the back tube, he didn’t check the front to make sure it was equally inflated. For seconds, he didn’t actually check the back tire itself, for I found myself with ANOTHER flat the next day. With the help of a different shop we found that it was in the same place, and found the metal shard in the tire.
Needless to say, I’m pretty disappointed in the work that Bikesmiths did and their lack of attention to detail. Next time I get a flat on the East Side I’ll walk my byke to a different shop.

I went here a while back because I needed new tires for a super old bike I had bought second-​hand. The staff was super helpful and knowledgable about everything, and I asked if they could show me how to put the tire on, and they guy was super informative! They’re definitely not the place looking to rip you off, prices are fair and they won’t sell you anything you don’t need. I would definitely recommend this place.

College folks may find it good to know that this shop sometimes sells used bikes. If you’re in the market for a used, reliable bike, that is a good brand, and would otherwise be looking for one on Craigslist (this was my situation when I was new to town), you may want to check The Bikesmiths.
I bought a used Trek hybrid bike here two summers ago for about $ 160 and I’ve been completely pleased with it.
When I’ve dropped by the store a couple of times with questions, I found the shop staff to be very friendly and honest, too.

Don’t go here, Cory the Biker Fixer and Milwaukee Bicycle Co are infinitely better shops.
When I first bought my bike, the owner said that if I could a u lock for my bike he would lower the price to $ 21, and then charged me $ 30 anyways so I had to come back for a refund.
Their adjustment policy was made completely unclear to me. After I got my first (And apparently my last) adjustment, I took my bike back several weeks later to get my brakes adjusted. They held my bike for 6 days before they called me back and said they wouldn’t do it because I had already got my 1 tuneup and the brakes were not the original ones the bike came with.
I know for a fact that adjusting mechanical disc brakes only takes 20 minutes tops, and I was very surprised that they wouldn’t even do that one last service for me because of the misunderstanding.
Sorry guys, I’ll take my business elsewhere, as should anyone reading this review. I’ll let them have 2 stars because some of the dudes there seemed cool despite my grievances.

Ordered a pair of MKS GR-​9 pedals on-​line (love’em) Monday night after hours, and received them Thurs., even though I live 2K plus miles away in a bitty town and paid for the cheapest shipping ($ 3+ 1^st class USPS). They also tracked it for me, so I could follow them. As you can tell, I’m thrifty, which is why I ordered from them, but w/​such great service to boot, I’ll definitely shop there again!