Verizon Wireless – Cellular Plus

Very disappointed with this store. My wife upgraded her cell phone and was told the only protective case they had was black, she wanted a more feminine looking case, but that if we purchased the black case that it could be exchanged, within 30 days, for a more suitable color when they came in. Stopped at the store about 10 days later, during their Grand Opening, and spoke with a district manager who ordered a more suitable case and said he would let the store manager know. 2 days prior to the 30 day exchange was to expire we stopped by the store, nobody had called us, and was told by the store manager that he knew nothing about what the district manager had told us or of any order of the case but that we could spend another $ 30. to purchase another case. Needless to say we declined to purchase another and the wife will just deal with having a masculine looking case.

great service soon as i stepped through the door. will go back again and again