As seen on TV

i am posting this review based on my experience with the My Pillow company. I ordered a pillow from them on August 20, 2012. Was told the order could take up to 14 days to receive. Not a problem, although I found it interesting, that they actually charge your credit card before its even shipped out. At least that’s what i was told over the phone. This morning I decided to call them since, here it is Sept. 7^th and I have yet to receive the merchandise. SO, heres what I was told.
«We have notes that you called on August 31^st, saying you were not happy with the pillow and want to return it». I was shocked to say the least by her comment. I never received the pillow. The ONLY conversation that I had ever had with this company was when I placed the order. I was told that they reviewed the recording and the voices matched, and they could not return my money. Flaburgasted!
i will contact our local newspaper, as well as Michael Finney, 7 on your side.
I’m just wondering how many other people may have had this issue.
When I told the representative that I would report this issue, her reply was «That’s fine, I heard you the first time.
BAD customer service!

Oh Hell. The Slap Chop, The Shake Weight, Liquid Leather. Everyone knows these products and everyone, like myself, gets a kick out of the infomercials. I am definitely the type who will go on YouTube when I am bored and watch the commercials for pure entertainment. Imagine my surprise when I wanted the Total Pillow.
I really, really wanted the Total Pillow. Truly.
Since I was meeting a friend at the Mall of America, going to the As Seen On Tv store was a given. It was an inevitable result of weeks and weeks laughing at the Total Pillow, and coveting its micro-​bead filled contours. So we found ourselves in the store and we found the Total Pillow, which was selling for a modest $ 14, a lot less expensive than I thought it would be.
Cut to me making the rounds and identifying everything on the shelves. Oh, it’s so shameful, how many products I recognized. The door under draft protector thing, the soda can bottle top, the water jet hose, the Magic Bullet (not a vibrator, but not unfortunately. Would you buy a vibrator from this pace? No, far too risky). So shameful.
The woman working there was very helpful and even let me take the Total Pillow out of the box to test it out. I’m sure she was having just has much fun laughing at me as my friend was. She was a veritable As Seen on Tv encyclopedia, explaining what each product did and she even knew which commercials went with each product. There wasn’t one thing in the store she didn’t know about (though I suppose any boob tube junkie like myself could do the same if they really tried).
I can’t say much for the quality of the products, but many things did look like they were worth the low prices. I did end up buying the Total Pillow and while it’s not everything my dreams hoped for, it is satisfactory. I give this store four stars and not three because the staff are friendly and they deliver on what is expected: infomercial products. If anyone is expecting the items to be super high quality, you might as well head across the mall to the Best Buy or order from Bang and Olufsen. If I ever need (read: want) something from a infomercial, As Seen On Tv will be my go to place.
‘Cause I hate shipping costs.