North Memorial Clinic

I was a walk-​in patient. I was in right away with an appointment and seen within 20 minutes. The clinic flow was clunky but the nurse and dr were very nice and respectful!

Worst clinic by a land slide. Doctors are careless and irresponsible, prescribed medicine that wasn’t diagnosed properly and was given to the wrong person; it caused a hemorrhage followed by a surprising DEATH.
The doctors are effing imbeciles.

This clinic is convenient, well-​run, and a great resource for both walk-​ins and urgent care. There is ample parking, it is easy to get an appointment quickly, even as a walk-​in, and the clinic is run very efficiently. I have never had to wait for more then about 10 minutes from the time of check-​in to the time I was seen by a physician. I like that they have an on-​site lab, and can get you results very quickly. Also, I love the new PA, Jenna, and would recommend her for any issue you may have where you would feel more comfortable with a female provider. The only downside to this clinic is that they are closed on weekends.

I was a walk in patient today. Chest pain from my acid reflux, but it was a lot worse than usual. Dr. Robert McDonald saw me, addressed all my concerns, laid out all the variables I needed to consider, gave me a prescription, and stopped before concluding our appointment to make inquire if there was anything else I needed to talk about. He’s straight forward, cuts to the chase, I liked his approach. He spent well over 30 mn with me in between nurses doing tests. I also like that the clinic is close to my home.

Convenient (underground parking, lund’s and pharmacy right there). Clean. Great customer service from reception to lab. A remarkably pleasant clinic experience!

NOW, you’re the worst kind of tease… a service provider that SHOULD be perfect (good parking, good hours, etc.), but then ends up falling short.
I’ve been going to Aspen in St. Paul since I moved to MN and although they have impressive hours, it’s still a bit of a drive when you’re miserable and just want a strep test/​eye drops/​antibiotics for uti’s (yea I’ve had some gross ailments. These things happen). When the NOW North Memorial clinic opened up right next to Lunds, I was stoked. An urgent care clinic that took walk-​ins that I could literally walk to? Is NE actually reading my mind?
This location offers (according to their website) treatments for common ailments (strep, flu, ear infections, etc.) and skin conditions as well as basic vaccines and tests. It was a blessing when I was fairly convinced I was dying of H1N1 (I wasn’t) and again when I woke up covered in hives. The wait has always been under 15 minutes and everyone that works there seems knowledgeable and pleasant. There’s ample (covered) parking, and Lunds has a pharmacy so you can fill a prescription when you’re done, or buy dayquil when they tell you that you just have to wait it out. So why, might you ask, am I giving it two stars?
I woke up one Sunday morning feeling absolutely miserable. I didn’t want to risk it being a sinus infection instead of something viral so I jumped onto NOW’s website to check their hours. Walk-​in services from 9 to 5 on Sunday? Yesssss. I somehow was able to drag my body to my car and make the 2 minute drive over to my shining beacon of hope. Oh how quickly that hope was dashed. I walk up to the door and there’s a sign saying that they aren’t taking walk-​ins for at least the next month because they’re all booked up. Um. I ignore the sign and pray that if I walk in and look as horrible as I feel, the woman at the front desk will take pity and let me wait for an opening. Nope.
I always thought the point of these limited service clinics was to consistently offer treatment for those that needed it sooner than later? Take some appts. Cool. But don’t write off your walk-​in services too. Back to Aspen I go.

North Memorial Clinic has been my default clinic (I can only have one, says the insurance company!) for years. It moved within the last 4 years, and the new facilities (right by the Lunds) are quite nice.
I appreciate the ample underground parking, proximity to a pharmacy (Prairie Stone in Lunds) and the ability to buy myself a post-​checkup lollipop at the grocery store afterward because apparently they don’t give lollipops out to 20-​something-​year-​olds at the doctor. Heck, they probably don’t give them out to kids anymore – high fructose corn syrup and all…
But I digress.
The facilities themselves are clean and bright. It’s still a clinic and it very much has that «I’m at a clinic now… and people are sneezing on me» feel – but how much of that can really be avoided?
They have an Urgent Care facility here as well. Also: if you have medium-​urgent care you can try for a «walk-​in» appointment. So you don’t have to schedule an appointment, you get to see a nurse/​urgent care person/​doctor if they’re not busy, and you may or may not have to wait. The one time I had to do this, my wait-​time was about 5 minutes. I’ve waited longer than that when I have a scheduled appointment.
My only complaint is that my doctors keep leaving. I get to like my primary physician and they go away in a year or two. This has now happened twice and I’m starting to like the new doctor… so I’m waiting for the letter telling me that she’s leaving the clinic at any time now.
Oh – bonus – they have all their stuff online. You sign up for MyCare (the name of their portal) and you can access your test results the same day. You can email your doctor. My doctor told me this and then gave me the stare of death: «You can send me emails if you want… BUT NOT TOO MANY…»
You can also schedule appointments or request to renew a prescription – all without having to talk to a human being! (Or, more importantly, wait on hold forever-​and-​ever. Bonus.)