Tires Plus

Have been there for major repairs on my Ford Ranger and bought my wife’s. New snow tires from them in December of 2014. So far they have been very good to us and treated us well with good work! I’m not giving them 5 stars because I had a appointment 1 times and was was told my car would be done at a certain time and it wasn’t so I had to stay there 3 additional hours.

I first went to this Tires Plus to get an oil change. As I needed service for my car, I continued to go there, but the last mistake they made has put me off. I’m looking for a new mechanic. After 3 or 4 changes I stopped in and asked for some specific information that was already covered in a regular car check. When I got the final statement of my car’s «health» the spots on the form were blank. Mechanic never did them, even though their included in the basic check. The manager had a different mechanic redo all of the measurements. All were complete, but different readings.
Since, I’ve had them do the brakes and fix the front end.
This fall, I needed the bearing on the driver’s side replaced. Again in less than 3 years. I paid for both sides to be replaced.
When I left after the repair, the steering squeaked, but I thought it was from the new parts. I tried to drive it a bit to «break it in.» The suspension was «too tight.» It made an awful sound when I turned, made no accommodation for bumps in the road, which got worse with rain because the car went right into hydroplaning if there was any texture on the road or curve. It really spooked me.
I took the car back, the same manager drove the car and told me the sound was nothing to worry about. Eventually, he took it into the shop. Everything that was replaced and almost all it was connected to was replaced and since it was «under warranty» (less than a month since it was «fixed». I should think so.) They didn’t say what was wrong, only that they put new parts in. Obviously they put the wrong parts in to begin with. There was no recompense except to fix it all for no charge due to warranty.
I’m done. I won’t go there for even an oil change.