TSA At Minneapolis St Paul International Airport

Rude very rude have attitudes I forgot to take my belt off so went through the metal detector the man tells me to go back as the alarm goes off I tell him I forgot to take my belt off and he says just keep repeating the process until the alarm stops after the fourth time going through metal detectors the guy says do I have a belt on and I told him that that’s what I been trying to tell you and he gets attitude and says you should’ve known to take it off and gives me a dirty look

MSP TSA Reps I have called, about ¾ times, were All very helpful over phone with my questions regarding frozen food to bring to my Navy Sailor Son for BirthDay! These Agents are so knowledgeably pleasant, very helpful as I said and most thoughtful too! Thanks muchly to yous!

Super long lines tonight and the TSA is understaffed or incompetent. They could open the back security gates near car rental to relieve the lines but are not. We are your customers, and many of us may miss our flights. You should not be a major inconvenience because you cannot perform your job duties or be adequately staffed.

Obnoxious does not begin to describe this meaningless «safety show.» I will refer you to a recent article to cover the basics, so that I can mention one specific incident.
Upon arrival, a rather brusque and tousled TSA agent demand I show him my hands. Having nothing to hide I did, but slightly withdrew as he reached for them. He grabbed my hand and rubbed some small paper like tab across them. «What are you doing?» I asked as I complied, or rather tolerated this unknown intrusion. «It’s a test,» was his only reply.
I know it is a test, but for what, and why me? As best I could tell, only the rare traveller was so tested. «For safety,» was the obtuse response. At a bare minimum, I have a right to know what is happening so I persisted — making sure he knew I was getting quite annoyed.
He relented. The swab was to determine if I had handled explosive materials recently.
So, an overpaid brute, doing nothing more than standing in place and swabbing a traveller every fifteen minutes rudely performed a test that could be thwarted by a good-​handwashing. This is the TSA.

«What can I say, I’m a guy!!» the TSA agent exclaimed, as he pulled me out of a line of business travelers for additional security screening. After a superficial glance into my purse, he says, «Looks like all normal stuff» & sent me down the ramp.
Really? That’s your reason for pulling me over to search my bag? Because you’re a guy? Because I’m the only 31-​yr-​old female in a line of business travelers? Not okay, TSA agent.

I have to give TSA agents at this airport the 5 star rating of the year — I have never been with such friendly and helpful TSA agents. A Huge thanks for helping me get from point A to point B and for hanging out the entire trip with me from terminal to terminal!
Also — there is a pre check TSA office there and you can get signed up pretty easily — no time at all — fantastic people there as well!

Pretty standard TSA ops here. When flying out to Chicago they did their standard line and scan. Im actually more worried about the folks that seemed to never have flown before holding up the line. They were good about explaining and getting things moving along.

Bad, bad, bad. TSA at MSP is the worst of the worst and that is really bad.

When your job is to get people to their flights safely, having a 2+ hour line for domestic travel is 100% crazy town. Last time I flew– no joke– the TSA scanner woman yelled at me for not pulling my liquids out of my bag– but the place was such a madhouse (hundreds of people waiting in line), she just let it go. When I got to the gate (last one on the plane) — the flight attendant told me that the TSA line was no excuse because EVERYONE knows MSP is hellacious with their security lines. Really people– we’re okay with this? Last time I was in line, I texted my husband to sign us up for pre-​check.
Just another downside to living in the tundra I guess… :)
Minnesota– your have a great airport. Nobody’s using it, since they’re all stuck in your security line. Something needs to change. Want people to visit our cold, desolate, mosquito haven? Then let’s be a little more Minnesota nice at our airport!

I have elite status with Delta, so I get to use the Sky Priority lane to bypass most of the queue. I also have a Trusted Traveler number, so I usually get the «three beeps» for the PreCheck line. If you travel a lot, it’s well worth the $ 100 to get Global Entry and that gets you the Trusted Traveler number.
This week, I had brought my «friend» with my to Minneapolis (sort of by accident) so I had to get a firearms declarations form from the Delta ticket agent. I then got to walk my suitcase to the TSA for check-​in. I always hang around and make sure that everything’s cool before heading onwards. Just in case they think they see something stupid and need to open the case. While I was waiting, the TSO looked over asked «You need sumpin?» Super polite. Not. I explained and was on my way after a few minutes.
Over at the security line, it was plain to see that my PreCheck was worth it today. Instead of standing in queue with about 100 people, I was through the magnetometer (no radiation machine for Precheck!) in about three minutes. Those folks would be standing around for another 20 minutes at least. There are several security gates, but not all of them are open. It’s like Wal-​Mart. Plenty of registers, just not many cashiers.

The TSA at this particular terminal and airport need to get some customer service training or retraining.
Each time I have flown out and having to go through the check point I have encountered the most sour, rude individuals ever. I am not talking just one out of many but all.
Unpacking my computer to put out on the belt and being about five people back in line I get this woman coming up to in just under a scream telling me twice with words, I TOLD YOU and then some instruction. I was in the process and not holding anything up yet it seems I am too retarded to get it done without them being complete asses. I finally get to the scanner to go through and the person in front of me was just about to leave and the TSA agent on the other side is looking around them and again just under a scream says, get it here. Now mind you no one in front of me was told to get in here yet I was. I walk in put my feet where they belong and before I can even get my balance I am told to get my arms up. Yes I know, I am watching those who passed before me and have done this a million times before. I was not taking my sweet time about it. So I finally get passed this point to encounter one more person and he steps in front of me and just stands there glaring at me. I do not be a quick glare either is was about a 30 second glare and when one is just standing there 30 seconds is a long time. Now I know I had a smile on my face because when I start getting angry I smile, why I do not know. Yet there I was looking at this guy smiling and he glaring and he finally says something. I did not understand what he said so I said, sorry what… so it said once again, empty your pockets. So I reach in to my jeans as they were the only pockets on me and turn them out. In my left pockets I feel something in the corner of the pocket and when turned out a cough drop falls out. So I say, oh sorry I thought I had gotten them all out. He barks at me, when they tell you to empty your pockets you empty your pockets. So I just say I thought I had and he repeats himself twice about empting my pockets. Well he did change his demand a slight on the second barking with when I tell you to empty your pockets you empty your pockets. He then so graciously stepped aside and off I went on my oh so merry way.
IT is odd because each time I have been through the TSA here I encounter some form of sour rude attitude and the people of Minnesota are so nice they must bus these creatures in from some where else.