Ziebart

Great place, have used it for 20 years on all my vehicles for undercoating and never had an issue. Once I used a competitor on a Honda Odyssey recommended by the dealer that rusted in four years. Brought my 2015 truck in for undercoating last year and today was tinting. Both jobs I made an appointment for, dropped it off when I said I would, it was ready when they said it would and went smoothly. Terry, I can’t understand why anyone would say anything bad about this guy. He always goes above and beyond including the tinting. He talked at great length about what I would want to go with, (dogs in the topper area needed extra dark tint), and the work is done right the first time every time I have used them. Would only use this place for my future needs and highly recommend to anyone else.

Terry (THE MANAGER) was very rude when I asked what tint would match the factory tint of the back windows of my vehicle. He said 23% or 26% would be close. Without continuing the conversation and not saying a word (or me deciding which tint to go with) he walked out of the terrible waiting area/Terry’s desk area that has 2 chairs in it and is maybe 10×20 in size. He walked back in the shop and gave my keys to one of the workers. Maybe 30 min later someone came and got my truck. Did I mention I had an appointment 30 min earlier… the tint looks good so far and seems to be good quality. Needless to say I won’t be going back there. To me it seemed like TERRY didn’t want to be there and had better things to do like watch videos on his computer at obnoxious volumes in the small waiting area…

Had detailing done here. Did a great job. Car looks great and they called as soon as it was done.

I had 3M protective film applied here. I bought a Groupon otherwise I would not have chose to go here. I had a bad experience with a different Ziebart location and thought I would try this one. Probably a weak moment for me when I chose to do this. The lobby seemed pretty unprofessional. I feel bad for anyone waiting for something to get done. I told them I would drop it off between 10 and noon. I got a call from Terry around 1030 asking where my car was. Sorry but I told them between 10 and noon. Also, I never got a call when it was done. Just assumed since they were almost ready to close that it was done. The 3M application looks ok… some of the lines aren’t matched up with body lines on the car very well. I just hope that I don’t have to deal with any warranty issues. I can’t say I would recommend this place.

I’ve now received 3 messages from the manager of this location (Terry S, see the only 5 star review of Ziebart, until Unilocal removes it) through Unilocal — 2 «compliments» and one private message, each stating: «would you buy hamburger at cub and take it to mcdonalds to cook it?». I guess he’s suggesting that it’s inappropriate to ask Ziebart to install a remote starter purchased elsewhere, although apparently it’s a service they perform, albeit with a 1 month + delay. Way to resolve your plentiful service issues constructively, Terry!

We had an interior/​exterior detail job done on a car. We were told that they would call when the car was done. They didn’t, so we called and then went to pick up the car immediately. Apparently, it had rained and they parked it outside, so when we went to get the car just a few hours after dropping it off, it looked worse on the outside than when we had dropped it off. They did a nice job on the inside, but when we mentioned that the outside looked like crap, they told us to run it through a car wash and it would look better. What?!?