Cheeseburger in Paradise

We figured this would be a tourist trap and was pleasantly surprised to find a decent hamburger in Destin under $ 10. Service was good, but they were not busy. Our waitress was also the bartender, a little short on staff?

Good food but it was the worst service I’ve experienced. It was only 7:30 and it was like our waitress was trying to hurry us out. The staff seemed like they didn’t get along at all. I won’t be going back.

Go somewhere else. Waited too long for someone to seat us in an empty restaurant. Service was extremely slow. Drinks were watered down. Orders were wrong or forgotten completely. My husbands food didn’t come until we were finished eating. Bad service for a restaurant that was less than ¼ full at 5pm.

Disgusting! The chicken tenders were sub-​par, there was more bread than chicken, my honey mustard had some white stuff in it and smartly the waitress took it back and added more honey mustard to it to try and cover it up. Like seriously!!! Get a new one. I’ll never come back here ever and no on I know will either

Good stuff! Service was great! Our waitress did not skip a beat. Food was so good!!! My son had the chicken tenders and it was amazing. I had the good egg, and yess. I couldn’t stop eating. I recommend this place if you’re in the area.

Ate here in destin. My husband’s mini hamburger sliders we raw. Completely red and bloody inside. He had four sliders, two were raw. The other two, very under cooked. I was definitely not impressed by the food or the service. The waiter kept getting our drinks wrong. It also took forever for us to get our food. About 45 mins, and the place wasn’t even packed. You would think that with all that time to cook our food that it would have actually been cooked all the way through… Will not be back.

We’re locals and have visited Cheeseburger in Paradise a few times… Few times too many! Please if you’re from out of town find a local place to eat to experience real Food. Since the management changed the food is HORRIBLE! I gave 1 star because they usually make pretty good drinks, otherwise it would be zero stars! Just don’t order any food while you’re there. If you do, expect the service to match the quality of food. My biggest complaint is everything tastes like it’s been fried in the same fryer with old oil! Gross!

I am giving this 3 stars because the FOOD was great. But with great food should come great service. Our waitress was very nice but unfortunately most of the kitchen staff was sent home early for some reason and that created a huge problem for all the patrons who came in to eat dinner. Our entire bill drinks food and all ended up being comp’d due to the hour and a half we waited for our food. This place has a TON of POTENTIAL the décor is awesome beautiful hand painted murals painted throughout but the service level may explain why the place is not very busy. Or maybe we just caught them on a bad night due to a short staff. Who knows. I hope this place can pick up the pace and get their ticket times under control. We will try again if we ever return back to destin.

Waiting over 40 minutes for a simple burger and fries. Would LOVE to flag down my waitress but sadly he or she has yet to make it to our table. Our drinks and food orders got placed as soon as we sat down by the front greeter. We have been here to eat before a while ago during the off season and wasn’t too impressed then. Should have taken that as a sign. There are many other great restaurants around the outlets that are much quicker and tastier.
Update: grand total of 50 minutes for our food. I understand kitchens get busy. But the waitress could at least kept us updated. She didn’t even come around until the food had already came. She seemed pleasant so it’s sad to see the service such garbage. I would give it an extra half a star for that.

Al llegar me impresionó mucho el concepto, la identidad gráfica, los colores, lo playero, las pinturas, el bar circular dentro, los menúes… No le tenía mucha fe a lo que pedí que fue una hamburguesa Cheeseburger Paradaise que es su especialidad y le agregué pickels en lugar de queso. Me fascinó porque tenía un toque distinto en la salsa y sabía muy rico el pepinillo rostizado y las cebollas rostizadas. Las papas fritas me recordaron a las de Five guys pero como con un toque de perejil que me gustó mucho. Fue bastante generosa la porción de papas y el tamaño de la hamburguesa. Me hubiese gustado probar los cócteles y tal vez vuelva solo para ello.
Más allá de la comida el lugar y la atención lo hicieron una buena experiencia. Lo recomiendo. Y de costo me pareció bien.

Sad to see all the bad reviews… We have always had good experiences here. We always come here at least once, if not twice when we are in town.
I recommend the queso and chips appetizer. It’s really yummy. Our favorite entrée is the teriyaki salmon. It is awesome. It comes with steamed broccoli and island rice.
My boyfriend says the strawberry lemonade is fantastic. They put fresh strawberries in it! I’m partial to the pina coladas. Mmm…
We will definitely be back!

Possibly the grumpiest staff I’ve ever encountered at a restaurant. Foods was OK. Our waitress never refilled our drinks. In fact, she disappeared for 25 minutes. I definitely would not recommend this place.

Here is my detailed review…
DATE
My family of four came here for dinner on Saturday July 25, 2015. Went shopping afterward at Silver Sands.
DINNER
Appetizer — chips and salsa. The salsa was very fresh and tasty. The chips were ok.
Wife — Cobb Salad. She loved it.
Me — Burger (bacon, tomato, mustard) and fries. I’m admittedly a burger snob. I liked it, not the best, but good.
Son (14) — Burger (bacon) and fries. Same as me.
Daughter (9) — Kids cheese quesadilla. She was happy.
We all got soft drinks where they had like 100 selections. My daughter loved the Cherry Fanta and I got the Cherry Diet Dr Pepper; others got Root Beer.
PRICE
$ 53.65 (before tip).
Kind of pricey to me, although we’re in a vacation town so that’s common.
THEME
Typical bar and grille with lots of TV’s and Jimmy Buffet music playing. Nice and roomy with several large tables for groups. Plenty of space to sit at the bar. Check out other people’s pics if you’re curious.
STAFF
Our waitress was courteous and attentive. I had one minor special request for a ballgame on one of the TV’s. The game never came on, but to fair that’s probably out of her control.
CONCLUSION
Would we go back? I don’t find this restaurant worth going out of my way. If you’re shopping at Silver Sands well… by all means have a burger!

This is our second time at this location. The food is wonderful and the staff are friendly. The burgers are huge! Either come with a big appetite or plan to share

We got in town from TN and were starving! One of our rules when on vacation-​only eat at places we don’t have at home! And that is an important rule. So we found this place close to another chain restaurant that we have back home and because we are on EST and are visiting CST we were one of the first lunch customers. There were four of us (3 Adults and 1 child). We were greeted at the door and showed to a booth with no delay as were another group of 3 or four to the booth just behind us. Tori was our waitress. She got our drink orders 2 of us were having water. Tori also got our food order– I had the bacon cheese burger and the Mrs. had the Calypso Salad. Our food came out quickly and the order was correct. I was really enjoying my burger. A couple of times we thought we were getting a followup from our server. However we noticed that the booth behind ours was getting A LOT of attention. I figured that the young lady sitting at the booth works or worked at this restaurant because it looked like a server station the entire time we were there. That table was getting outstanding service. I was a little jealous since my water glass was empty (not half empty =p) and so was another water drinker’s glass. I can’t really eat without something to drink, so all I had to do was sit there and listen to their conversation at the next table waiting for our waitress who was standing 2 feet away, to turn and look at us so I could request more water. Twice she walked away from their table without checking on us. Finally I shouted to her (I hate doing that) Miss! we need water! By this time, my burger was cold. I really liked my burger earlier-​bummer. I’m sure that my frustration was partially due to the roadtrip and me being gripey and tired. But for the love of St. Pete, keep the water coming! Oh, and I had no idea about forever fries or endless fries because she didn’t let me know about that either. I just now read it on your reviews. Thanks by the way. I checked in on Unilocal!and was given a coupon from the company for a free drink. I showed her early in the meal and she said she would have her mgr. take care of it. When she brought my check, there had been no discount. A drink? no big deal either way. I asked «So, you’re not honoring the coupon?» She clearly had forgotten when she was deep in conversation at the table right next to us. She did get the drink taken off.
A little disappointed in this visit. Could have been better.
Front of House 2 stars
Back of House 5 stars

Service not great, manager really tried and food was oooooook, I guess??? Food wasn’t all bad– could use some help from staff.

Service was lacking. Waited for a table less than 10 mins… That was fine. Once seated, waited nearly 30 minutes for the wait staff to take our drink orders. Manager came over and brought us free appetizers to appease us. Food orders took a little long, but not terrible. Actual meals were excellent. Waiter forgot to bring my sweet potato fries So I didn’t get any with my meal… Had to box them up and take them with us. The waiter tried but I believe he was given our table out of his area.

We pulled in here trying to find a place for lunch… there are a lot better places to eat in the area but traffic was at a stand still right in front of the restaurant. Our service was good but the fish tacos were blah. The cabbage was bitter, the pineapples were barley there and there was like 1 minuscule drop of the sauce on each taco. I choked down two with plenty of water to drink. My husband said said his chicken was ok.

Top shelf margarita had little to no alcohol in it — I don’t drink but I know it should have had a little kick. So I asked the bartender, Keith, if he could add alcohol he told me it already had 2 oz in at and with «better liquor» you won’t feel it. Hahaha. Bologna. I told him that If I do drink it’s usually a «royal flush» and he told me that crown is not a good liquor. Haha. Who trained this guy?! He is a just loser beach bum who sits behind the register on his phone and doesn’t care about his guests experience… I should have watched him make the drink, because it definitely wasn’t made correctly.
And the nachos were the worst. Zero flavor unless you were lucky enough to get a jalapeño in your bite. They did not compare to the nachos at other locations. So we did not even bother to order food based off of that initial plate.
I’ve been to the location in Orlando several times and was wowed by the food and service. Even the myrtle beach location is better than this dump.
Overall we were just swinging in for a drink and snack while we shopped and left very disappointed.
We will not be coming back nor recommending the establishment to anyone in the future.
The environment is supposed to be fun and it was opposite of that. The staff totally hates their job and the customers should not be able to feel that energy while dining.

Super mediocre.
The fried shrimp was good, decent size, but a little salty
The burgers were mediocre
Service was good
Plus was 2 dollar margarita all the time

Service. 3 stars
Food. 2 stars
Atmosphere. 3 stars
Price. 2 stars
Burger was great. Fries were good. Service was friendly.
Décor was tired. Very «theme park» feel like you’d see at Disney. It was a worn out cabana type feel.
Paid $ 8 for fried pickles and they gave us about 20. Usually you get a basketful anywhere else.
All in all, I’d not come back. It’s an overpriced burger joint that needs a lot of work.