Jeromino Shell

My credit card has gotten hacked at least twice at this station. And, I now believe they are over-​charging customers by not regulating their dispensers. I drive a Prius with an 11-​gal gas tank. I have driven this car for a number of years and well know the limits of how far I can drive once that light goes on — typically 75 – 100 miles. And then, I would usually put in 10 to 10−½ gal to fill it. The other day, my gas light came on and since I was near this station, I pulled in to fill up. When the light first goes on and I’ve driven only a few miles, typically, I would put in 8 to 8−½ gal. To my surprise, their dispenser said my car took over 10.5 gal. There is no way this was possible. As a result of all the difficulties I’ve had here — the Ralphs rewards doesn’t register, the pumps don’t work or are working poorly, etc, etc, I need to stop coming here, even though it is a convenient place to stop. Enough is enough.

Don’t use anything other than cash at this place. Just saying. I’ll be getting my gas someplace else and will never again make a purchase here again.

Terrible location. When it’s busy there is always some knucklehead trying to squeeze in so they don’t have to wait. Car wash is even worse always a line of 5 cars.

I’ll NEVER return to this Shell again and don’t plan on going to any other She’ll unless I had absolutely no choice AND that won’t happen. The only reason I came by today was because I had Ralphs rewards points. Basically when you accumulate 200 points, you get $.20 off per gallon. (One less trip to Costco for gas is what I was thinking and saving a little money along the way.)
Well that’s great until the pump malfunctions and takes your points but doesn’t pump gas. I attempted a second transaction and of course since it reduced my point the first time I got nothing. Went in to speak with the cashier Saida and that was a complete waste of breath. Maybe management will understand. NOT!!! Ricardo was worse than Saida. His suggestion were (1) offered a pamphlet about the program I know how it worked dipsh*t that’s why I’m here (2) said I probably didn’t insert the pump far enough. REALLY!!!
I’m done!
I just walked out, I just can’t deal with incompetence. When you have an SUV and a DIESEL TRUCK, that’s no small bill so thanks for nothing.

Horrible location. Always busy. The gas station and parking lot setup sucks. I almost get into an accident whenever pulling in or out of this gas station because of it. The pumps never have receipt paper in them, forcing you to go in and out of the store constantly. Not to mention their pumps take FOREVER to do credit and debit card transactions. The attendants are never friendly, and seem annoyed with doing their job. Their cigarettes are ridiculously expensive. Only decent thing is their car wash, but that’s always packed too. Go to another gas station while saving some money and headaches in the process.

Horrible service, I hate coming to this gas station the machine never works and I have to go inside to pay for gas, the person working there is always rude to me !!!
Horrible experience all the time

This gas station is always busy! We filled up our diesel car and it’s one of the few gas stations in the area that offers diesel. I’ve used the car wash in the past and for $ 6, it’s not bad.

This is the gas station closest to my home, so i always go here for a fill up. The main complaint I have is the lines here can get extremely LONG! The place seems to always be a parking lot at the pumps. I also have had many instances of panhandlers coming up to me while pumping my gas, which is always a buzz kill. Just let me pump my gas after waiting a long time to get to the pump! It must be that this gas station is landlocked by itself not near any other gas stations or the freeway. Oh well, I will still go here, unless another station opens closer to me!

Clean store not too busy. just dropped in for an Energy Drink.

Who cares?

This station is not by any major freeways, but that doesn’t stop the people from coming. It is normally very crowded around rush hour, but if you can avoid that timing, it is pretty decent. The employees are usually very polite.
Convenience gets you 4 stars from me Jeronimo Shell.

It is not close to any freeway, but this gas station is on the way home for me. Simple convenience keeps me coming to this gas station.
The gas prices is on the medium to high range for the area, so you definitely have to do your homework on the gas prices.
They take credit card at the pump and don’t charge a fee for it, unlike an Arco station.
The lanes between pumps are wide enough to maneuver comfortably.
There are a lot of pumps which means this gas station is relatively easy and low-​stress.
But the BIG PLUS of why I frequently come to this station versus other lower price per gallon stations is the car wash. Granted it is an automated self serve car wash, but it is the only one in my area that is convenient.
Three Unilocal Stars Jeronimo Shell… I will be back!

I wish a meteor would crash into this gas station and leave a smoking crater in its place.
The pump I pulled up to had a hand-​written sign on it saying that the No key was broken and to just wait through the car wash prompt. Ok. But when it prompted me for the zip code it didn’t let me input it. I wound up going inside to pay for a fillup. However, it only dispenses $ 60 worth into my truck and then cut off. Finally I had to go back in to sign the slip. It took me 20 min to get out of there.
Is it too much to ask for a gas station in a fancy neighborhood to fix its pumps?

Jeronimo Shell, how I love to hate you.
You are the closest non-​Arco station to my work that is on my route home. On the weeks I forget to fill up in GG (where it is usually 10 – 15 cents cheaper), I often buy 4 – 5 gallons at your station. When gas was under $ 3, I would fill up but those days are gone.
Because I drive a car that requires premium, I really feel it when gas nears $ 5 a gallon. (Yes, my car does require it before you decide to tell me no it is just a ploy.) So how happy did you make me with your 5 cent off premium special last week. VERY happy. I was able to fill up for a price almost as cheap as it is in GG.
I know it was just a way to sell a type of gas that probably doesnt sell well in the days of higher fuel costs, but for someone that is forced to buy it… Thank you.