Maslyn & Sons Appliance

My only regret is that I don’t live in the area to actually be able to use Maslyn & Sons! That being said, I live in Oregon and am considering buying a used Bosch double oven that will be shipped from Mission Viejo. I needed to talk to someone local to get some advice on how to proceed with having the oven inspected before any money changes hands. Darren returned my call and took his time explaining the process to my husband and myself. Very nice guy, well-​informed, and super helpful. Lucky people in Mission Viejo!

This is a follow up to my original post. I have used Maslyn several times already and so I didn’t hesitate to call Darren when I had some refrigerator problems with my Ge Monogram. I called and left Darren a voice mail and he called back within a hour. He explained how to diagnosis my problem. It ended up that I needed to thoroughly clean out the condenser. Within a few hours the fridge started cooling again. Darren could have easily come out to service my fridge but instead charged me nothing to diagnose the problem over the phone. What a stand up guy. More reason to not every call anyone else!

The strange sounds coming from my dryer were getting progressively louder. I tried to ignore them, but apparently a clothes dryer while operating is not supposed to sound like bricks are slamming around inside. Not good.
An easy Unilocal search led me to Maslyn & Sons. I left a message and Darren returned my call quickly, setting up a time to take a look at my dryer the following day. Upon arrival, he identified the issue (more than just a small adjustment) and that a part would need to be ordered and installed the following week. I liked that he took the time to clearly explain the problem, what needed to be done, and the estimated cost. The charge for the service call would be credited against the final cost for the repair during the follow up visit.
A few days later he returned to install the new part. The work was finished quickly and like a small miracle my dryer was… quiet. I jokingly asked how I was supposed to know when the clothes were done, since the only indication I had before was when the loud banging stopped. He politely pointed out the ‘end of cycle’ indicator button. Ha! As a bonus, seeing my paddleboard he even gave me some tips on good surfing spots — thanks!
While it is never fun when things break, it is nice to know who to call to make things good as new.

I actually didn’t have to use their services, but that was only because Maslyn told me how to fix the problem over the phone. Wow — you don’t come across this kind of customer service any more! I will definitely recommend them, and use their services if needed.

I am so happy I found Maslyn and Sons! I called them before they opened and Darren returned my call the same morning and came out to repair my leaking washer. I inherited the washer when I moved into my house and was more inclined to buy a new one when it suddenly started pouring out any water that went into it. Darren was knowledgeable, efficient, reasonably priced and very honest. He even educated me on the types of washers on the market and I was pleasantly surprised that this old washer was a keeper! He had to order the parts to the washer and he did not string me along on how long it will take. He came back to repair the washer well before I expected! Happy to report that my washer is fixed after many loads of laundry post repair. :-)

I still highly recommend this company!!! Once again, Darren returned my call promptly, came out same day when he said he’d arrive, and repaired my dryer that wouldn’t start. He fixed the board rather than replacing it (like most repair companies would) & saved me $ 406 in parts! As an added bonus he cleaned out tons of lint from inside bottom of the dryer and recovered about $ 10 in change from in there. Kinda gross but who knew?! He’s my ‘got a guy’ for life.

Finding someone you trust with this type of repair made me a customer for life, and now I need to Unilocal about it. I had 2 problems, one was an ice maker issue which took him about 2 seconds to fix and he did not charge me. The other was my built in microwave/​oven combo. The microwave had been acting up for a year, he tried a few more minor fixes before he finally decided to replace the whole keyboard. He did not mark up the part he had to order, and he charged an extremely fair price (which was much less than was in his book for the service provided). This fix took a few visits and each time he was extremely professional, effective, and fair. Thanks again for everything, I will be calling for all of my appliance issues.

We called Darren late Sunday night when our washer did not drain — he immediately responded with a text regarding availability on Monday, and he came by and fixed our washer as promised. This is the 2^nd repair Darren has made for us, and he is our go-​to person for appliance repairs. Look no further for excellent service.

I’m a property manager. I scheduled Maslyn & Sons to repair a broken dishwasher at a unit, and Eric got on the phone with our tenant and told her what to do to reset the dishwasher, which fixed it, and now we don’t have any bill at all. THANK YOU for your guidance. We’ll definitely call when we need appliance repair!

I needed my dryer repaired and called this company because they had great reviews. I left a message and within a half hour Darren called me back and scheduled the repair for the same day. He diagnosed the problem, had the parts needed and fixed my dryer. He also showed me a pricing guideline book that a lot of repair companies use, and charged me less than the going rate. Go with Maslyn, very prompt, does a great job at a very fair price.

Darren was the super helpful! He picked up my call and and told me he would do some research on my problem and call me back with some advice to either repair or refer me depending. My Kenmore dryer was flipping a error code and would only run for about 5 seconds. He called me back about an hour later and asked if I was mechanically inclined which I replied that I am. He told me the problem is likely either a fuse on the system board or a connection on the board. I was able to «reseat» the connection and my dryer started working again! He saved me a bunch of time and $$.
Unilocal is the best place to find honest tradesmen. If you find a guy like this with 88 reviews and all 5 stars you know he’s honest and good at his trade. Thank you Darren!

I needed a dryer repair, the unit was not generating heat. I called the office number and left a message. Darren contacted me within 20 minutes, even though his shop had been closed for 30 minutes (great customer service!). I scheduled an appointment for the next day. Darren thoroughly explained the cost to look at the unit and diagnose the repair. Any cost for the visit would be applied to the total repair cost if I decided to fix the unit.
First, Darren showed up on time and within the appointment window… a great start! Second, Darren was very professional and informative regarding what was needed and also gave me pointers on other items that I could do to make the dryer run more efficiently. He also walked me through another maintenance item (something he could have easily charged me for) without cost. Darren fixed the repair quickly and I have been completely satisfied… the unit worked right away and continues to do so.
In the future, I would not hesitate to contact Darren and Maslyn & Sons for my next appliance issue. Do not even shop around; Maslyn & Sons will be direct and give you a very competitive rate for repairs.
I highly recommend!!!

Darren just left after fixing my refrigerator. He is a great guy. Straight forward and doesn’t give you any BS. My freezer started leaking and he actually did some research and ordered a kit put out by the manufacturer BEFORE coming out to check out the fridge. His being proactive actually saved me time and water consistently leaking all over my kitchen. He walked me through the process and took care of everything at a very reasonable price. He even found a crack in my pan and repaired it at no charge! I will keep Darren’s info on hand for any and all appliance repairs. Nice to find a reputable family operated business I can trust in South OC!

Top notch service… returned from vacation and of course the dryer goes on the fritz. I searched Unilocal and based on reviews have decided to use this company. Sure glad I did. Emailed from Unilocal and received a rather quick response to call the next business day to schedule an appointment. I called them with the expectation of having to wait a few days but to my surprise they were able to accommodate on the same day. Darren arrived on time and was very professional. He was able to provide an almost immediate diagnosis and speedy repair. I was provided a more than fair invoice. Darren even went out of his way to show me industry standards for payment of parts and repairs for the service. I am more than pleased and my wife as well now that we can finish washing & dryer our dirty vacation laundry. I would highly recommend this company!

Great customer service and very professional!
Darren was very informative even before the repair. He was also very flexible, and was able to fit me in the day of my call when he had a cancellation. He was able to come in and diagnose my problem very quickly. He explained what the issue was and quickly fixed it. Darren was able to show me what comparable service rates were going for and came well below those rates.
Darren is a hard worker, professional, and has very reasonable rates. I highly recommend his services!

Excellent excellent excellent! I wasn’t sure if they would be able to come to my house since I live in irvine but they scheduled me in with no problem. Darren was very professional and worked super quick which I appreciated. He also showed up well within the 2 hour window he gave me which was great. He let us see the general pricing book that repairmen use for their charges and every price he quoted was significantly lower!
He ended up repairing our microwave door and our ice maker quickly and for less than we expected, overall we are very happy with the results! I definitely recommend them!

The water dispenser on my GE fridge wasn’t working — water wasn’t coming out. Turns out that the tank that holds the chilled water had sprung a leak.
Darren from Maslyn & Sons came out and he was just awesome. He not only resolved the issue, but he also took the time to explain thoroughly what he problem was, and he presented me with options. He could’ve been shady and said the only way to fix it was blah-​blah-​blah, but nope! — he explained that the first option was cheaper and could be fixed right then and there (but I wouldn’t have ice cold water anymore); the second option was pricier and he’d have to order the part (but I’d have cold water).
If you’ve got issues with your appliances, definitely call Darren!

not cheap, but does the job. fixed both my washer and dryer on separate occasions.
FLAG!
charges extra 3% for credit card transactions, which under CA law is illegal!
said they take checks. but didnt have a check. WTF?

Called Maslyn and Sons to get my Viking Oven fixed since it wasn’t heating up properly for the past few months. Some of the quotes I was getting from «Viking Dealer» were ridiculous. $ 150 just to come out and look at the oven… etc.
Randy returned my call in the afternoon of the day I called. He found a way to come by and look at my oven that evening. Worked with my schedule as well to meet up when we were available, which was close to 4 – 5 pm.
Had the part, fixed the problem and replace instead of one igniter, but both of them for the price of one from another repair man.
Thank you so much for taking care of our problem so quickly, professionally and at a great price. Your number is the only one on our refrigerator.

Needed them to come out for a washer/​dryer install. Darren had a full day of clients scheduled but was able to squeeze me in between clients and handled my install perfectly. He was professional, courteous and flexible with my schedule. He did my install and even showed me what he did and how he did it just in case I ever needed to do my own install in the future. I would definitely recommend them.
And they accept all major credit cards.