NouVeau Salon and Spa

Unsanitary waxing. Was there recently for a Brazilian, mani, pedi. It wasn’t until we finished that I noticed only one spatula on the table. There were none in the trash. She used the same spatula the entire time. She also does not use hard wax. The pedi was well done but the manicure was sloppy. She was more interested in looking out the window at who was driving through their parking lot then focusing on what she was doing. The tips of my nails were crooked and multiple nails had significant chips in less than 24 hours. FYI spa at the IP is incredible at waxing.

I love the relaxed atmosphere. Have had hair, massages and facials done here. Excellent experience. Being in the barber business myself, this is the place to come for relaxation!

Pam A.
I love this place. They are extremely professional and listen to what you want done with your hair. The color and highlights were done so my hair looked like the the sun and beach colored my hair! No bleeding or «skunk» stripes. The massages and facials are relaxing and make your skin smooth and hydrated. The manis and pedis are also professional and clean. If you have a special event, need a makeover or just time for a change, I recommend this salon.

Ruined my hair my long blonde hair. Asked for a master stylist before booking an appointment for ombré/​balayge highlights. Asked for cool blonde tone platinum highlights with no orange –bronze color. I am a natural dirty blonde and have already professionally highlighted hair. Mary B gave me orange/​blonde highlights. I even showed her picture of exactly what I wanted. I left looking very different from the picture I showed her. I told her it wasn’t what I wanted and all she offered was to tone it (again) if I came back within one week. I’m a natural blonde! How did she turn my hair orange! Anyway, I called an hour later and explained to the manager what had happened. He told me to come in and an even more experienced stylist would look at my hair. That stylist convinced me he could lighten my hair to the platinum color I wanted with an ammonia free lighter and it WOULDN’T damage my hair. btw my hair grows extremely slow. I let him do it and I still did not get platinum color. Also, because the highlights are «painted» on with this technique where Mary B and the second stylist painted were different spots so I was still left with orange spots in the middle of my hair. What a shame I paid 160 $ for a mediocre job and the damage they did to my hair will take years to get rid of. Bottom line: don’t go here for hair coloring. Even the master stylists are a joke. Might as well go to Supercuts.

I’ve gotten my hair flat ironed many times over. I’ve had it blown out a few times and I know what it looks like if someone takes the time to properly blow it out. I’ve never looked so stupid in my entire life. My hair is still frizzy and feels bone dry. I asked several times over the phone do they have someone good with natural hair and over and over they told me yes. They said she’s a rock star with natural hair. They could never have been so wrong. She clearly has never done a blow out for an African American woman. She didn’t know the hair types were vastly different. She was sweet, but my experience was sour. After all the yanking and half hearted styling she didn’t ask whether or not I was satisfied. I clearly wasn’t but for the sake of customer service, it should’ve been a question. My hair is chin length and not very difficult to deal with if you know what you’re doing. She charged me $ 40 for what should’ve cost nothing. It was amateur and not worth the time or money. I was beyond dissatisfied. I will never go back for any services offered. Between the lies and the bad service there’s no room for redemption. I will make it my mission to let people know that this is NOT the place for them if they have natural black hair or want decent customer service.

Our services themselves were overall okay. Our group had makeup done, two blowouts, one massage and one pedicure.
Apparently, half the staff (and all of the stylists) were in NYC doing a styling seminar. The remaining staff was not the best, as they told us over and over again. I booked these appointments for my visiting friends before my baby shower 2 months in advance. I was coming into town and had asked around for recommendations of good spas — especially since my friends were coming in from NYC and Boston and expect great things. During the time I booked and arrived, I talked to the spa on several occasions. So, I was really embarrassed and upset that the no one from the spa let me know that we would be getting sub-​par, rushed treatments and that I would be sharing my makeup artist with another client!
Overall, the pedicure was supposed to also include a manicure. The man who did it took too long, and we didn’t have enough time left to get the manicure too. The massage and the blowouts were all great, though the stylist on one blowout kept telling one of my friends how inexperienced she was and so my friend gave her a lot of direction. My makeup was okay. The main reason I went was to get fake eyelashes, as I can’t put them on myself. My fake eyelashes weren’t glued on correctly and kept popping off throughout my event. This was mainly because my makeup artist was delayed and then had to stop in the middle of doing my makeup to go do another client’s hair dye.
I have no idea what the spa is like when the full staff is there. It looks very pretty and everyone was very nice. However, I would not go back after our experience.

My boyfriend and I are visiting Mobile for the summer. He scheduled a couples massage… AND IT WAS AMAZING!
The girl at the front was very friendly and was very prompt on getting us situated.
After filling out a short questionnaire regarding our expectations and medical conditions our designated masseuses introduced themselves and got started. The couples massage was an hour long and $ 150– all of which was worth it. The atmosphere was relaxing and the massage included hot towel placement, hot stones, and therapeutic deep tissue massaging– it was not just a gentle rub like many places do now days. Definitely a great place for a massage!

I moved to Mobile a few months ago and desperately needed a cut – not a trim, but a full on new style. Being from a large metro area up north, I was expecting to pay 100+ for a new style at a reputable establishment. A friend of mine mentioned this place after her latest cut, so I decided to give it a try. 45 mins and dollars later, I not only had a great, new cut, but I also purchased a spa package (the tailgate) to go along with it! My stylist, Katie, was attentive, listened to my requests, and perfectly avoided that new-​stylist-​customer-​silence that sometimes happens with poorly matched pairs! I highly recommend this place for all your beauty needs!

I liked the atmosphere of this place and my stylist was great. Great experience!

I had a color and bang trim at NouVeau and this place is the real deal! The staff is professional, the salon is elegant/​clean, and my service was excellent! Jamie took the time to discuss my hair and what I was hoping to achieve. He is a master colorist by the way, and my color was spot on. Also, my bangs haven’t looked this good in years! I trust Jamie and I would recommend him to anyone and everyone because he’s that good. I am new to Mobile and I feel like I hit the jackpot by finding this place!

They are always friendly when I call and check in. The massage/​facial area is very relaxing and beautiful and the therapist I had last was wonderful. They even gave me a free shampoo/​blow dry after my facial because my hair was messy after.