Dunkin’ Donuts

I love Dunkin. This is my favorite coffee place. I love this location the best. They are super fast during the week in the mornings. I think they must schedule their newer employees on Saturdays because service is a lot slower. Saturday’s are super busy. They should schedule the faster employees for Saturday mornings.

Just stopped here. This store seemed to be staffed by kids who all looked 17 but acted 12. Cashier with glasses was too busy flirting with two guys in front to serve us for 5 minutes. Another person served us who was just wearing a t shirt, let’s call him Abercrombie and Fitch guy, who kept giggling a few had to repeat order twice. Cashier made my «lite» coolatta. Took one sip and it tastes like he has poured half a gallon of a sweetner in here. You can see in the back and there was powder and lids all over the floor. 95.5 sanitation rating for somewhere where flirty glasses guy mixes your drink with a spoon he picks up off the counter seems a bit much. Left other customers standing there while they we’re chatting. I threw my drink away and exited building. I doubt giggly Ambercrombie model dude would understand the concept of a refund if it bit him in the ass so I didn’t bother.

15 min. For a sandwich and a coffee is Just not acceptable. 7:30 Sat morning, only one person in front of me and three employees working. Finally ordered after about 10 min of waiting, then another five to wait for a coffee because at 7:30 am why on earth would they have some brewed, right?

The service was a bit slow but I wasn’t in a hurry. The staff was friendly, the coffee was good, the donuts were fresh, the place was clean. overall it was a pre5y good DD experience.

Apparently they’re still learning Took me five whole minutes to simply place an order then another 10 for coffee and a bacon egg and cheese croissant and they gave away the last pumpkin muffin right in front of me after I ordered it first!!! I wouldn’t stop here if they weren’t the only DD in town

Start today after many trips here with pulling to the window for a simple sandwich and tea and cashier tells me it’s 15.93, tell her that can’t be mine. Looks disgusted, turns to register then turns back with «that was the people behind you».
On the receipt I’m charged differently then what is on their order boards. When questioned on it, told «there’s nothing I can do about it, I’m not the manager». She then turns and walks away without even giving me my food. From a customer service stand point, you give your advertised price, not whatever the computer tells you.
Getting your order correct here is hit or miss.
After today’s customer service experience I won’t be back and I recommend others not to go.

So it seems like a really easy task. Standing in the back and read a computer screen. The screen denotes two sandwiches on bagel bread with NO cheese.
Well I couldn’t be more wrong. It is impossible.
This is the first and last time I will stop at this place.
Rocket Science it aint!