Abercrombie & Fitch

I am always reluctant to shop at a&f cause their associates are rude. Typically I go online just so I do not have to deal with them. I happened to be near the store and so I went in for a pair of jeans. The associate at the front was not welcoming at all. She gave me a disgusted look and didn’t even greet me. When I got to the jeans the male associate there asked if I needed help and I asked where I can find the jeans in an advertisement placard in the store. He told me they don’t have them in a rude and condescending way. So I reiterated my question and pointed to his jeans (they were a similar style) and he said he didn’t get his jeans there. I made a comment about it being false advertisement as a joke and he gave me the rudest smirk and snapped back with «I don’t know what you’re talking about». Bottom line, if you’re going to be rude, a customer centric business is not for you. This is why I HATE coming into these stores and shopping online instead. If a&f jeans weren’t so comfortable then I wouldn’t even waste my time with this retailer at all.

Typically I’d never write a review for A&F, but this time it’s different. The woman who was helping me (Veronica) was incredibly courteous, friendly, and patient. When the item I had was wrung up with the wrong price, she personally corrected it without any fuss and assured me there was no problem. She belongs at a Nordstrom or Neiman Marcus, not at an Abercrombie & Fitch. Three stars just for her, and a fourth for my sweatpants… 15 bucks, yo. I love those 50% off clearance sales.

Not my style of clothing at all plus an overly pungent aroma of their cologne as soon as you walk in. But, the staff here has always been friendly to me when I’m there with a friend.

Same comments as at the other store. Not for me. To noisy. They need to turn the tunes down so the staff can hear what the customers are saying. At least in this store they were playing decent tunes.