Veterinary Emergency Clinic

We brought our kitten in who hadn’t been eating, drinking, or going to the bathroom, he had previously been vomiting and was acting lethargic. The vet looked him over, did x-​rays, told us he was constipated and she would give him an emema then sent us on our way with no medication or other things to do to help him. That was not helping, he kept getting worse and died the next day. I will never take my animals back there again. Then charged us $ 400 for all this and didn’t help a single thing with our kitten. RIP BJ.

My cat is alive because of the expertise and quick response of these people. So is my neighbor’s dog. Yes, it was expensive. But then again, these folks are dealing with high-​stress situations, panicked and unhappy customers, and an overnight schedule, so I think they deserve it.
This is a business. The people that work here deserve what they are charging. If you cannot pay, do not come here. Really, if you cannot pay for occasional emergencies, you should probably rethink pet ownership. Pets are a commitment, financial, and otherwise.

So, I was there last night with my two-​year old cat who was having a reaction to Revolution that was applied earlier that day at her local vet.
The experience was fantastic. Well deserved five stars. Dr. Holmes was in control of the situation; very caring and level headed. She was busy the entire time I was there, but took the time to support all of her patient’s families. I would really like to thank Joe too. He is superb at that front desk. I mean, there’s customer service, but nothing compares to his customer service. I was blown away.
Regarding some of the negative reviews I read, there’s this: You simply CANNOT expect to take a beloved pet to an emergency after hours clinic and not expect to pay upon services rendered. I mean, grow up and accept responsibility for your pet! They depend on you!

Would highly not recommend them. They are all about adding up the bill and no care for the animals or your time. Note to business: I understand your in the business of making $$$, but good business practice starts with giving good care to your patients and don’t worry the $$$ will follow as a reward!!!

This clinic is amazing. The staff is so sweet and caring, I had to bring my dog in at 11:30 at night to be put down because she was suffering and they were so comforting to me and my baby. Then I received an «in loving memory» card from the clinic with all of their signatures. Amazing service.

This staff is sweet and caring but their policy’s for paying are horrible.
I brought my dog in when she had massive signs of pyrometra which is n infection of the uterus. My dog had only been showing signs for 7 hours, they told me if I couldn’t pay 1500 dollars out of pocket they couldn’t help me. Mind you pyrometra can kill a dog in 48 hours.
I don’t understand how you can run vet and turn people away when they don’t have 1500 dollars just laying around.
Another thing my dog was given an ultra sound which was needed to diagnose. But I was never told before they did it I had to pay. I specifically asked how much the app. Would be before I came in KNOWING I had rent due on the first and my money situation.
Thankful we had care credit which saved us. But they need to tell you before assuming that you have money to pay. The total was 127 dollars and they discounted the ultra sound?
So instead of paying 87 I paid 127 to leave that vet an go to another where they did the same thing.
Like I said the staff was very nice but people need to be told what is going on and not just left in a room to wonder what’s going on. They need to be informed in how much it will cost before you just start racking up charges.
Thanks to monte vista small animal hospital and their payment plan my baby girl is alive and home now.

I took my shih tzu here on Memorial day because it was the only vet open. Not only did they charge me 4x more than a normal vet, they were rude and unpersonable. The dr who fixed my dog’s eye (it protruded) did SUCH a sloppy job, the stitch holder plastic things were all different directions. Further, his eye had no actual damage to it when we brought him in, when the stitches came out (at another vet), he had severe damage to the cornea part of his eye. An injury that was not present prior to his eye being sewn. Further, the doctor cut the corners of his eye and did not restitch it properly, so now his eye will not close all the way. My dog is permanently disabled and has a messed up eye now thanks to this place, and I had a $ 700+ bill. Thanks for nothing.

Love, Love, Love this emergency vet! We brought our Saint Bernard, Wrigley here after an awful experience with our regular vet office! (Do not take your animal to Dr. Rojas, you can see my review and experience with him on Unilocal-​Sylvan Vet in Modesto.) When we brought Wrigley over to the emergency vet from sylvan vet, he was having seizures, experiencing extreme vertigo and could not walk! We gave the same information to Dr. Holmes as we did Dr. Rojas earlier that morning and she was able to diagnosis him within minutes! She started treatment right away and he made a full recovery thanks to her! All of the staff here were amazing, they let us sit and visit with him for long periods of time, several times a day and were super friendly and helpful. Dr. Holmes and the other vets on duty would call us to give us updates instead of having a vet tech call for them. I wish we could bring our dogs to Dr. Holmes all the time! **See the pic of Wrigley Posted here**

We took our family dog Harvey today because he was crying when picked up. Dr. Barker examined him thoroughly. He discovered that it was just a stomach ache. Dr. Barker was kind, caring and knowledgeable. I wish he had his own office in town. We would definitely take our dog to him. The woman at the front desk today was also fantastic and gave wonderful customer service. Thank you Dr. Barker and staff!

Sadly our girl Nala had to be put down tonight due to injuries from getting hit by a car, Nala was the staffs first priority from the minute we walked through the door. They were attentive, kind, and held her till she passed. Our family is devastated but this group of people made this whole process bareable. So thankful we were in such a peaceful, kind atmosphere as we had to say goodbye to our baby girl.

I’m a first time dog owner. We adopted my boxer when she was about 5 months. Fully vaccinated, tail docted, flee dipped and chipped. I thought it was to good to be true. But 5 months later she proved to be a wonderful addition to my family, my 4 year old and PEBBLES are extremely close. So imagine my fear and panic when she had eaten a bee (I didn’t know they did things like that) and we came to back yard to let her in for the night and she was swollen. I mean not even recognizable and hives all over her body, she was making a weird coughing sound and I was SCARED!!! I got online and this was first place that popped up. I rushed over and soon as I walked in they asked if they could take her to the back. «Yes of course». The lady at front gave me all the paperwork I needed and let me know what was going to be done. I know she could tell I was freaking out. But the staff and vet were so helpful and informative. I left paying only $ 170.00 for visit and shots. My friend who is pet crazy told me that was a really good price. I was extremely grateful for them and the way they handled my dog. She was very comfortable and at ease.

I found a cat in my back yard. She had a severely broken back leg and was bleeding really bad. Having just moved from Oregon I didn’t know what to do so I called them and they had me bring her in. The staff was very friendly and understanding. And unlike in Oregon they didn’t charge me for having to put her down. I was very surprised they didn’t treat me like I was lying or anything and that again would have been the case in Oregon. I don’t know if there are different laws regarding things like this here etc. with that said though the place was very clean, staff was friendly even though it was late (around 12:30am), seemed to care a great deal about the animal suffering and I didn’t have to answer a bunch of questions or be «shamed.»

My dog recently just had puppies, and unfortunately she was an unfit mother, so we are having to care for the newborns ourselves. This has been a very difficult time, but have had a lot of help from our breeder and vet office (not this clinic).
I was feeding one of the puppies and she got the hiccups. These hiccups were loud and went on for over an hour, so I decided to read online how to get rid of puppy hiccups. It had said if puppy hiccups last longer than 30 minutes, take your puppy to its vet immediately. This put me in a panic, so I called this emergency clinic because it was after hours…
They were EXTREMELY rude, and talked down to me like I am an idiot for wasting their precious time about a puppy having hiccups. Literally halfway through our conversation she made me feel so humiliated that I could not even continue. I have NEVER been treated this way, especially from an employee at a vet hospital, where you would think these people would be warm hearted… WRONG!
Mind you, this is our first time raising puppies. Maybe I do worry too much, but that is because I care very much for these puppies and want them to be happy and healthy.
I will never give them my business ever again because of my disgust for such poor customer service.

I arrived with my 9 month old kitten that just get hit by a car. They whisked my cat to the back and asked if it was ok to give pain meds and oxygen. I said ok. After examination the Dr. said it most likely had a broken pelvis, broken leg, and possibly internal bleeding and that she was really worried about his lungs. Just to stay overnight in their care $ 640.00 — $ 840.00 just to monitor his pain. I couldn’t afford that so we took him home $ 200.00 later with medication. The staff was friendly. My kids enjoyed the hot chocolate in the waiting room. I just expected more from this clinic, it’s all about $$$ and not so much caring for animals. I would have been happy of they put a splint on my cat… or something.

My dog was vomiting and had bloody stool
so I brought her here at 3am to check things out. She’s 8 months old and fully vaccinated against parvo but they insisted that’s what she had, even though she wasn’t listless or depressed, as parvo dogs are. The vet, Dr Karen, came off very pushy and said that’s dog’s parvo screening was positive. She said we needed to leave her there for the weekend, if we wanted her to make it. Even though I have pet insurance, it just didn’t seem right, so I politely told them I preferred to take her to my dog’s regular vet. Dr Karen then shot me a rude glance and said nothing more. It was obvious she was mad that I didn’t want to leave my dog there and run up a $ 1,500 vet bill…
What’s interesting is that I then took my dog to Sylvan Veterinary Clinic 2 hours later where they ran a more thorough parvo screening, and it came back negative! When they called Dr Karen’s office, they pretended like they didn’t know what went wrong on their end saying that their screening was a «weak positive»…funny they never mentioned that to me!
In my experience, it seemed as though this office is trying to scam people. I can’t believe they would try to charge me thousands of dollars to treat a disease my dog doesn’t even have! Save yourself the worry and money, and take your pet somewhere else!

The vet and staff here are rude, cold and uncaring. My cat was dying, the whisked him off and came back with price quotes and not a care about how we felt. We could not let our sweet cat spend his last moments here so we drove 30 minutes to another emergency vet.
I have seen used car sales people with more compassion than the vet and staff here. Modesto it is time for a better emergency vet.

Not wanting to let my daughter’s 16 year old cat, Chan – who had been her constant companion through some pretty rough years of her life – suffer anymore, she made the decision and I took him to Veterinary Emergency Clinic (Prescott and Briggsmore, Modesto) to find caring professionals who understood the tears and necessity to come in. The Dr. (Lassiter, I believe) allowed me some time after the IV insertion to calm Chan-​Cat and then came in to quickly administer the medication to a barely breathing animal. Two breaths later, he passed peacefully. The Dr. stayed with me a few more moments and was compassionate and caring… altogether a positive experience for such a happening. Thanks to the caring staff and Dr. for helping ease suffering of a very loved animal.

Met my needs perfectly!
So thankful they were open at 7pm! Brought in a stray dog that I found in Oakdale. The friendly staff helped my check the microchip and find the owner.
Can’t thank you enough for being Open, Helpful, and Friendly.

This clinic was Absolutely terrible! Last night after going to our regular vet our kitty was referred to this vet for overnight care. Upon arriving he was quickly taken away where we could only hear him crying.
We then were instructed to wait for the vet in the treatment room. Before this woman was even in the room she told us we have to put our cat down and that if we don’t have thousands of dollars then there was no hope for him. She then told us his kidneys were shut down and that his liver was next. Then she explained that they can proceed with the treatment but he was going to die anyways afterwards. This woman had no hope and did not know how to talk to people. Even after I started crying she proceeded to be cold towards us.
They charged for every single thing. They took advantage if our misfortunate kitty. Because they were going to charge us $ 140 just to be with him when he passed we couldn’t be with him and were left to trust these people to do the right thing.
I would not recommend this place to anyone!!!

My wife and I got home late on a Saturday night to find our beloved best friend of 12 years, struggling to breath and hang on for life. We knew this day was coming, just hard knowing when. But we are so very glad the kind people of Veterinary Emergency Clinic were there to see us.
We arrived with our dear Tucker, unable to walk, so the staff brought a gurney out to the car to take him in. My Boy had a fever, and after some tests, we learned that he was suffering from Cushing’s disease, along with many tumors, enlarged spleen, and some other conditions. We were ready to say good bye, but for peace of mind, had many tests run. I am so thankful they had all the equipment there to run blood tests and get the results back within 20 minutes.
Tucker was still fighting to hold on, so we went home to mourn. At 4:16am, a very kind lady called and told us it’s time, please come down as soon as you can. We came down, cried with the fine staff and we said good-​bye to our beloved Tucker.
The estimate and prices there seemed to be very in line with our regular Vet, although no price can be put on having someone there on a Saturday night to help ease the pain of your best friend.
Yesterday we received a very nice card with Tucker’s paw print and the staff’s condolences. What they must go through and see on a regular basis cannot be easy, but I am so grateful they were there for us in our time of need.