Such RUDE staff! Well the owner is rude and mean and doesn’t want to help customers. I have heard this same exact complaint from several other people as well. I(regrettably) bought a very high end road bike here(this was the first bike shop I visited) but I should’ve bought it from a place who actually treats customers with respect. I will NOT be returning. A note to the owner if you’re reading– change your attitude!!!
Kenny P.
Évaluation du lieu : 5 Cortlandt Manor, NY
Best bike shop experience I ever had. Maybe even the best retail/repair experience overall. These guys are knowledgeable, passionate employees who love cycling and it is very apparent once you get a chance to talk with them. They went way above and beyond to help me out with my son’s broken bike. Exceeded my expectations in every way. Once my son(and daughter)(twins) stop growing Danny’s is where I will purchase their next bikes! If you need a new bike or repair or just advice, this is the place to go.
Joseph V.
Évaluation du lieu : 3 Putnam Valley, NY
Just bought a new bike from Danny’s not the greatest deal, but what’s big is the free life time tune ups. At 80 dollars a tune up In 5 years it will cover the cost of the bike. Accessories for the bikes on the expensive side at Danny’s. Example is a water bottle holder charge 18 dollars and that with a 10 percent discount. So would I buy from Danny’s again, yes along as they have the life time free tune ups. All accessories I will buy from Amazon an install myself. I left the store feeling like I didn’t get the best deal and service.
Chris P.
Évaluation du lieu : 5 Danbury, CT
I am new to the cycling world. I went to Danny’s cycles in Mohegan Lake NY snd was very impressed. Great customer service and everyone was very helpful and didn’t try to sell me sonmething out of my league. I will a repeat customer.
Guy M.
Évaluation du lieu : 5 Cortlandt Manor, NY
I have purchased five bicycles from this store and the customer service is fantastic. I hope my family does not need a sixth but if it does I know where I will be going!
Jane L.
Évaluation du lieu : 1 Mohegan Lake, NY
I paid a rude salesperson $ 110 for a «tune up» and a flat tire fix. They had the bike for a week. The tire was flat the next day and the brakes squealed every time I applied them. I was so turned off by the rude, indifferent attitude of the workers and their impatience with the couple of questions I had when I picked up the bike that I did not return the bike for proper repair as I should have. Not at all what I’d want in a bike store and I’ve found the other local spot to be much more conscientious and competent.
Jess H.
Évaluation du lieu : 1 Yorktown Heights, NY
Just an update(see my original posting from 4÷13÷12 for the complete story) — After having that awful experience in your shop, I looked for other alternatives. I was able to get the bike tuned up locally for $ 40. The very competent technician took 25 minutes to tune-up the bike, lubricate the chain, adjust the brakes, etc. He commented that the bike was in excellent condition and needed nothing except some minor adjustments. He was shocked when I told him that you wanted to charge me $ 80 for the tune-up especially when you had in the bike in your possession and could see the almost new condition it was in. My daughter has had a wonderful summer riding the bike and countless hours of enjoyment from it(no thanks to Mohegan Cycles /Danny’s Cycles)!)
Michelle M.
Évaluation du lieu : 5 Manhattan, NY
I went to Danny’s Cycles on black friday with my eye on a Trek Speed Concept 2.5. I was having trouble swallowing the price of a 2012 model, and it turned out they had a marked down 2011 that was even further discounted due to black friday, score! Charlie was fabulous. He adjusted the bike for me and let me ride it around the parking lot. I purchased the bike and asked if it would be possible for them to transfer it to their NYC store, as it is closer to where I live. They were more than happy to transfer the bike, which arrived two days later. I’ll be bringing this bike and my current road bike to them whenever my rides need TLC. These guys are the best!
Jonathan G.
Évaluation du lieu : 4 Ossining, NY
My housemate, having been recommended by her orthopedist to start bicyling, needed to get a new bicycle. No easy task if you know her being incredibly resistant to anything new… But Danny’s suited the bill nicely, having in stock just the right bicycle for even her most discriminating tastes.
Tracy K.
Évaluation du lieu : 5 Princeton, NJ
While my son and his friend were riding from Princeton NJ to Montréal, one of their chains broke and they were able to catch a ride to Danny’s. The friendly and helpful people at this terrific shop fixed the chain, gave their bikes a fresh once-over and adjusted various brakes, cables and other items. They charged them next to nothing and helped them re-route to get back onto bike-friendly roads. All in all — competent, committed and kind which is everything you hope for in a community bike shop. THANKS!
Jim Q.
Évaluation du lieu : 5 Croton-on-Hudson, NY
Excellent bike shop! Having not owned a bike since I was a kid, Helen and Charlie were extremely knowledgeable, helping me decide on the perfect bike for me. The ability to test ride various bikes numerous times without any pressure to purchase was a plus. I’ve since been in many times to purchase accessories, and have referred friends and relatives to both the Mohegan and Scarsdale stores.
J m.
Évaluation du lieu : 5 Yorktown Heights, NY
Outstanding store. Charlie was extremely knowledgeable and helpful with our family picking out bikes. Before we bought we were able to test ride several bikes for the best fit for us. After we bought every bike was adjusted to our specific size. The next day our son’s friend flipped his bike. We brought it back expecting a large repair bill. To our delight, they fixed it for free. Excellent service. We couldn’t be more happy.
Dave P.
Évaluation du lieu : 5 White Plains, NY
I went to Danny’s Cycles with a frame issue on a my Trek road bike and they were excellent, especially John(one the managers). He kept me updated every step of the way with the frame eventually having to be replaced. He dealt directly with Trek about the replacement frame and when it arrived they transferred most of parts from my old frame onto the new one saving me alot of money. For the parts that couldnt be transferred, they gave me the part options I could go with letting me decide which ones I want to go with. I fully recommend Danny’s Cycles to everyone who either needs a bike repaired or a new bike. The staff is very knowledgeable and extremely helpful. I know when i need a new bike or need a repair, this is where i will be going back to.